Reading many bad reviews about the hotel made me wary about staying in the hotel. Thus, i did not have any high expectations. However, I was pleasantly surprised and pleased that the bad reviews were unfounded.
Check in was very fast for us. I think it might be because we checked in only at 4 after spending a day of fun at little big club. We did not have to queue and was immediately issued with a room. The only bad point was no bell boy offered to help us qith our luggage. They were busy chatting amongst themselves at the door. I did not make an issue as we only had one bag with us. But the management must really look into this.
The deluxe room was quite small but enough for 3 of us. Toilet was basic and small too. The bed was very comfortable though.
Wifi was available to us throughout our stay. We tried to log in at first but were unable to. But aftrr calling the operator, we managed to get wifi access.
Food was ok. Not too great like the hotels in kl but passable. Room service prices were much cheaper compared to kl.
Location wise was great and convenient as the hotel is situated above a shopping mall. If you are looking for iphone or samsung accessories this is the place for you. You are really dpoilt for choice. My suggestion is to look around before making any purchase as most of the shops sell the same products. My husband bought earphones for rm40 which we thought was quite cheap. But when we went to another shop we found that they sold the same product at only rm30.
Overall this is a good hotel. I would stay here again.
- Official Description (provided by the hotel):
- KSL Hotel & Resort is the newest and largest integrated resort in Johor Bahru that offers a complete shopping experience with entertainments and accommodations. The hotel is located in the heart of Johor Bahru City. It is about 10 minutes away from the Causeway and Johor Bahru Business District.The Resort style hotel provides 868 rooms & suites and extensive meeting and event facilities. For meetings and events, KSL Resort offers the perfect combination of first class facilities, outstanding services and a range of flexible packages. We also offers a range of wedding packages for your special day.With its convenience and comfort, you are able to enjoy numerous well-known Food & Beverage outlets, Fashion boutiques, Cineplex and Hypermarts (Tesco) all under one roof. Without compromising the location, you still can enjoy the water theme park facilities, Golf simulator experience, pool, billiard and children's amusement arcade.In the evening, all guests are invited to our Mission Bar & Grill, where you are able to enjoy a wide range of imported beers and wines. There will be Barbeque dinner and live band to lead you through the night. ... more less
- Reservation Options:
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