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“Simple Boutique Hotel” 3 of 5 stars
Review of Hotel Austin Paradise

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Hotel Austin Paradise
No. 85 & 87, Jalan Mutiara Emas 10/19, | Taman Mount Austin,, Johor Bahru 81100, Malaysia   |  
Hotel amenities
Ranked #40 of 78 Hotels in Johor Bahru
singapore
Top Contributor
63 reviews 63 reviews
12 hotel reviews
Reviews in 18 cities Reviews in 18 cities
864 helpful votes 864 helpful votes
“Simple Boutique Hotel”
3 of 5 stars Reviewed October 30, 2013

Room designed in Japanese tatami concept. Bed was comfortable and room is clean. The price was reasonable.

Bad points is that room is quite small. Can hear noises from the next door.

Overall, I still like this hotel because close to the shopping area, and will consider to stay here again.

  • Stayed September 2013, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 17
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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12 reviews from our community

Traveler rating
    1
    2
    8
    1
    0
See reviews for
2
3
Solo
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5
Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (3)
Date | Rating
  • English first
  • Any
English first
Kuala Lumpur, Malaysia
Top Contributor
52 reviews 52 reviews
34 hotel reviews
Reviews in 26 cities Reviews in 26 cities
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed September 30, 2013

The location of the hotel maybe a bit far off from the city (about 15-20 minutes drive) but it was chosen due to its proximity to my office.

At first I was a bit apprehensive to stay in this boutique hotel as it was located amongst the shoplots which had plenty of bars (giving me the impression it would be used for seedy purposes). However upon entering the reception, place looked really clean and nice.

It did remind me of some karaoke chain due to its interior design but hey, I'm not complaining.
The room I got for Rm160++ was a huge room, a suite if i remmeber correctly. Rooms were clean and the bathroom was huge. So huge it even had a Jacuzzi!, not a tub, but a jacuzzi!

Got a good nights sleep on the firm bed, which I liked and the check out was smooth as well.
Would I stay here again? Yes, for work, but if I were in Johor Bahru for holiday, this place may not be the first choice due to its location; but its definitely on my shortlist.

Room Tip: Any room above RM150 a night seems pretty good
See more room tips
  • Stayed May 2013, traveled on business
    • 5 of 5 stars Value
    • 2 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed September 5, 2013 via mobile

Confirmed reservation before check in. Yet the staff did not hold the room unless paying higher standard room because they simply not paying attention to the reservation. The counter staff never admit their mistake of not reserving the room. The price was not an issue to me. However I hate the hotel staffs demonstrate an attitude that they do not care about it. I will never stay in this kind of hotel again without any sincere commitment to customer.

  • Stayed October 2012
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kuala Lumpur, Malaysia
Senior Contributor
24 reviews 24 reviews
10 hotel reviews
Reviews in 15 cities Reviews in 15 cities
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed July 26, 2013

Our room is clean and well-equipped with air-con, tv, electric kettle and hangers. Unfortunately the water heater is not working well, hot water only available for a while and then turn cold. Lots of restaurants nearby. Simple boutique hotel good for short business trips.

  • Stayed July 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sri Kembangan, Malaysia
Contributor
16 reviews 16 reviews
11 hotel reviews
Reviews in 14 cities Reviews in 14 cities
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed May 7, 2013

When to there for business trip. hotel nearby has a lot of restaurant. the toilet really very big and clean. Overall view is nice and clean. just no windows for our room, sleep till over hour also not noticed.

  • Stayed January 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kuala Lumpur
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed April 18, 2013

Room Is designed in tatami concept.
Room is very CLEAN, tidy and complete with basic need. The room is consider spacious and price is within reasonable range
TV channels has quite variety of choices.
Location is very convenient if you have vehicles.
In Conclusion, i would recommend this hotel if you looking for a budget hotel stay in Johor Bahru.

Room Tip: Don't choose room close to Library
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  • Stayed April 2013, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kuala Lumpur, Malaysia
Contributor
17 reviews 17 reviews
16 hotel reviews
Reviews in 10 cities Reviews in 10 cities
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed April 17, 2013

Another unplanned trip see me back in JB and my partner decided to stay at this hotel. Check-in was fast, the front desk staff was friendly and the set-up and decor of the hotel is good. The room is quite spacious, clean with ample amenities. The bathroom is big with hot shower and all :)

Austin Paradise could have easily gotten a 'Very Good' if not for these 2 things:
1. Location wise, its a bit off from the main road so its not really accessible (we kinda stumble into it)
2. Noise from the clubs next door. It could go up until the wee hours on a weekend, so bring your earplug if you are a light sleeper

  • Stayed March 2013, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Austin Paradise

Address: No. 85 & 87, Jalan Mutiara Emas 10/19, | Taman Mount Austin,, Johor Bahru 81100, Malaysia
Location: Malaysia > Johor > Johor Bahru District > Johor Bahru
Amenities:
Free Parking
Hotel Style:
Ranked #40 of 78 Hotels in Johor Bahru
Price Range (Based on Average Rates): $
Number of rooms: 71
Reservation Options:
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