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“Just average...” 3 of 5 stars
Review of Grand Hallmark Hotel

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Grand Hallmark Hotel
2.5 of 5 Hotel   |   32 Jalan Molek, 2/2 Taman Molek, Johor Bahru 81100, Malaysia   |  
Hotel amenities
Ranked #45 of 86 Hotels in Johor Bahru
Kuching, Malaysia
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Just average...”
3 of 5 stars Reviewed January 22, 2014

The hotel was quite old, but overall clean. The rooms were small. Had a funny smell but not very obvious. If you are a light sleeper, dont choose this hotel, because the karaoke next door will keep you up all night. If given a choice I dont think I'll come back.

  • Stayed December 2013, traveled with friends
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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28 reviews from our community

Traveler rating
    1
    4
    18
    3
    2
See reviews for
9
4
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3
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    2.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (5)
Date | Rating
  • English first
  • Indonesian first
  • Italian first
  • Any
English first
Ipoh, Malaysia
Level Contributor
46 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
3 of 5 stars Reviewed November 5, 2013

I have been staying there for more than few times. What disappoints me is the quality of this hotel is deteriorating. It's no longer as good as the first time I staying there which was one week passed since its opening.

I just came back from there. The snail-speed wifi provided there really made me frustrated since I couldn't continue my work. The sound insulation was extremely bad. Moreover, my room's windows were facing the main street. Late in night, I still could hear the noises from the moving vehicles and also from the guests stayed in the next room.

The breakfast was provided but it tasted bad. The juices weren't real, they were beverage blended with some colourings. Same went to the cereals, it looked like Honey-star, Coco-crunch but the taste were way different. Food was oily and unhealthy.

Well, the hotel still able to maintain its high-graded cleanliness which was the only thing I felt pampered.

  • Stayed November 2013, traveled on business
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
18 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
3 of 5 stars Reviewed October 6, 2013 via mobile

Stayed for 1 night in the family room. Room is nice in size,basic amenities supplied. Good water pressure in the toilet. Aircond is not so cold. What annoys me the most during my stay is the bad sound insulation. After a long journey,I cant hardly sleep due to the loud sound from the open chinese karaoke space behind the hotel.When I ask if I could change my room the manager said the family rooms are all facing the karaoke area. She even lied to me and say that the karaoke is some "religious activity/some sort of praying" and not fun karaoke session.Are you kidding me?People are not praying by singing K-Pop songs, do they? Breakfast - They only serve cereal and diluted condensed milk, bread and jam and bland taste fried rice, all which they dont bother to top up no matter how many people are having breakfast at that time.

  • Stayed July 2013
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Penang
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed September 23, 2013

We booked into this hotel because of the offer it has with Legoland ticket. However, this hotel is totally not suitable for family with kids as both left and right side of the hotel were nightclubs with girls available. So we suspect, this hotel also cater for those who wish to have a few hours of joy. Staffs very friendly and polite, they also let us cancel one additional night booking without and payment. Unfortunately, we couldnt bare for another night after staying for a night due to the bad smell coming out from the air-con and bathroom, it was horrible. Furthermore, the bed sheet was stain with patches of yellowish color until we had to turn on and off the air-con instead of using the blanket. Other than that, we could heard loud music and bad singing from our room, it wasnt confortable at all staying here. I didnt rate this terrible, cause this hotel do cater mostly for business trip traveller which does mind the above said and their wifi is great!!

By the way, its nearer to Legoland if you stay at JB city than at taman molek.

  • Stayed September 2013, traveled with family
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kuala Lumpur, Malaysia
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed September 3, 2013

We stayed at this hotel just because of we've got package with Legoland on one of coupon dealer.. so as for stayed just for two days one night(not exactly two days actually...) and we have to rushed out for Legoland in the morning.. For me this hotel it just nice hotel. Comfy bed, speed water jet bath but it just cramped for 4 of us (2 adult, 2 kids). My kids doesn't get running around our room.

Room Tip: You need google map to go to this place.
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  • Stayed August 2013, traveled with family
    • 4 of 5 stars Value
    • 2 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
5 of 5 stars Reviewed June 24, 2013

Very good location, convenience, nearby the hotel have many restaurant / coffee shop / pub and vegetarian restaurant. (2 vegetarian restaurant here, if you are a vegetarian it must be great) friendly and careful staff, room are clean although is a bit old. But still value on money.

  • Stayed June 2013
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kuala Lumpur, Malaysia
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed April 21, 2013

The room is ok with comfortable bed and pillows but the toilet is a bit dirty and the towel has some yellow stains on it. There are ample street parking just in front of the hotel. However, the staff are not so friendly and look so uninterested in their job. Besides, there are two pubs/karaoke next to the hotel and it was so noisy until 3am. I think this might be the main reason there are so few people staying at the hotel.

  • Stayed April 2013, traveled with friends
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Grand-Hallmark-Hotel, Manager at Grand Hallmark Hotel, responded to this review, April 24, 2013
Hi Dear Sir/Mdm,

Thank you so much for the feedbacks. We will look into the matter urgently.

Regards,

Grand Hallmark Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Grand Hallmark Hotel

Address: 32 Jalan Molek, 2/2 Taman Molek, Johor Bahru 81100, Malaysia
Location: Malaysia > Johor > Johor Bahru District > Johor Bahru
Amenities:
Business Center with Internet Access Free High Speed Internet ( WiFi ) Free Parking Room Service Wheelchair access
Hotel Style:
Ranked #45 of 86 Hotels in Johor Bahru
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Grand Hallmark Hotel 2.5*
Number of rooms: 41
Official Description (provided by the hotel):
Grand Hallmark Hotel is a distinctive group of deluxe hotels in Malaysia for today's discerning modern business and leisure travelers. Grand Hallmark Hotel is strategically located in the heart of a banking hub in Taman Molek, Johor Bahru, Malaysia. Each of our hotels offer personalised services with charm, efficiency and pride. The Hotel also has convenient access to business centers, shopping districts and local attractions. Grand Hallmark Hotel has a total of 41 fully and cosily furnished guest rooms ranging from Standard and Deluxe Suites. For your comfort, our Hotel is also designed to be handicap friendly with a full range of Hotel and business facilities. We always pledge every effort to make you feel at home. Choose to stay with us and experience our very own Malaysian hospitality ... more   less 
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