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“Great service, nice clean room with huge bed.” 5 of 5 stars
Review of Thistle Johor Bahru

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Thistle Johor Bahru
4.5 of 5 Hotel   |   Jalan Sungai Chat, Johor Bahru 80720, Malaysia (Formerly Hyatt Regency)   |  
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Ranked #7 of 82 Hotels in Johor Bahru
SG
1 review
“Great service, nice clean room with huge bed.”
5 of 5 stars Reviewed May 17, 2014

I am impressed with the service standards of the hotel staffs here. Excellent location, clean nice room and the bed is huge!Swimming pool is fantastic.i would give a 10/10 for this hotel!! ....................................................................................

  • Stayed May 2014
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ThistleJB, General Manager at Thistle Johor Bahru, responded to this review, May 21, 2014
Dear Reviewer,

Thank you for choosing Thistle Johor Bahru on your recent visit. Your thoughts are important to us.

My team and I are delighted to receive your positive reviews.
Thank you very much for letting us know what made your stay a wonderful and comfortable experience.

We appreciate your kind recommendation and look forward to having you with us again on your next visit to Johor Bahru.

Kind regards.

Edward and team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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800 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (194)
Date | Rating
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English first
Singapore, Singapore
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed May 15, 2014

Despite the 20 minute drive to Legoland, this hotel proved to be a good hotel with excellent service. I booked a Club Room and I was very impressed by the service. My five year old enjoyed the stay especially the kid friendly swimming pool. The hotel also allowed her to follow us into the Club Lounge. The Club Lounge had a stunning sea view. The ladies at the onsite Spa were very understanding and allowed my daughter to sit next to me during my pedicure. The breakfast buffet was another highlight of the stay. Overall a lovely place to stay in Johor Bahru. Perfect for a short staycation with the family.

Room Tip: Get a sea view room.
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  • Stayed April 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ThistleJB, General Manager at Thistle Johor Bahru, responded to this review, May 21, 2014
Dear Reviewer,

Thank you for choosing Thistle Johor Bahru on your recent visit. Your thoughts are important to us.

It gives us great pleasure to know that you and your family enjoyed your stay with us.
I am glad that all of you were comfortable in our club room and enjoyed the swimming pool as well as the Executive Club lounge service.

Thank you very much for your positive feedback on our service at the Spa. It is also good to know that our breakfast buffet was another highlight of your stay.

Do stay with us again should you return to Johor Bahru in the near future, it would be our pleasure to welcome you back.

Kind regards.

Edward and team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Calgary, Canada
2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed May 14, 2014

Enjoyed my stay very much. Staff is incredibly friendly and courteous. Room was clean and well-kept. Laundry service was same day. Pool is very large and refreshing. Large on-site exercise room.

For restaurants on-site, recommend the Oasis (poolside). Food is typically Japanese / Italian. Service is fast, staff is courteous and efficient, food is excellent.

For breakfasts, the main-level restaurant offers an extensive buffet. If you've chosen the executive suite, there is an executive breakfast in the executive lounge. Personally recommend the executive lounge for more personalised service (and the view is outstanding). Also, if executive suite is selected, drinks and snacks are complimentary from 4-8pm.

Highly recommend the Thistle in Johor-Bahru. When in Johor, it is the only place I stay!

Room Tip: Choose one of the Executive Suites with a view of the sea. This enables you to make use of the Exec...
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  • Stayed May 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ThistleJB, General Manager at Thistle Johor Bahru, responded to this review, May 21, 2014
Dear Reviewer,

Thank you for choosing Thistle Johor Bahru on your recent visit. Your thoughts are important to us.

Thank you for your kind praise of our team members, who continue to work hard to deliver great Thistle hospitality experiences to all our guests.
We are delighted that you enjoyed a true five-star experience through our guest room, laundry service, pool, fitness center, our restaurants mainly Oasis and the offerings as well as the Executive Lounge.

We value and appreciate your recommendations and look forward to welcoming you back in the near future.

Kind regards.

Edward and team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kuala Lumpur, Malaysia
Senior Contributor
47 reviews 47 reviews
14 hotel reviews
Reviews in 16 cities Reviews in 16 cities
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed May 10, 2014

Arrived late in the evening and so was pleasantly surprised at how 'resorty' it looked in the evening. Much smarter than what I had imagined this being my first trip to Johor Bahru. I was running late and so was very grateful for the 2 minute check-in at reception and the staff were most helpful. The only clue that this is an older hotel is in the bathrooms....functional but tired looking, circa 1970's. Only small gribe was that breakfast was disappointing in terms of selection as well as the layout of the buffet....the stations were just too far apart for early morning. Will definitely stay there again and excellent value for money.

  • Stayed May 2014, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed May 7, 2014

My cousin and I always go to Thistle for drinks and sometimes we do stay there once a month
I must say that we are rather amazed with the hospitality by the check in staff and most of all the Concierge boys : Zul. Razali. John Din, Barat.The rooms are nice and with the sea view. Comfy beds. Really pleased.

At the café ( Steps ) the staff there are really doing a great job.. Especially, Sashi, Edwin, Aain and Mumi. They have never failed to impress me all the time. Their smile makes me keep going back there again.

However on one occasion as I was walking in from the main entrance as usual the Bell boys greeted me and spoke to me ..

But there was a rather unfriendly Duty Manager at the main door by the name of " Arnel".. Now this guy refused to smile nor greet or do the usual Thistle gesture of putting his hand to his chest. Instead he just have me one hard stare.. Now this has really put me off ! I really don't deserve that and I feel for a 5 star hotel... the staff and especially Duty Managers like this guy should be more courteous and friendly towards just any guest,

I hope this will improve as its clearly an attitude problem with this guy I guess !

Generally , the for the rest of the staff there at Thistle especially those mentioned above are doing a splendid job and am happy.

Pcc

  • Stayed April 2014, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore, Singapore
Top Contributor
496 reviews 496 reviews
33 hotel reviews
Reviews in 42 cities Reviews in 42 cities
136 helpful votes 136 helpful votes
4 of 5 stars Reviewed May 6, 2014

This is a beautiful hotel, even for Johor's standards, which we expected lesser. The architectural of this place is unique, and the hotel is huge and spacious. It appeared rather newly furnished.

The foyers were spacious and gleaming in lovely lights. The staff were very polite and service was impeccable.

The pool side offered great views with different pools in varying sizes as well as bridges to add to the scenic sights.

There are several restaurants here - serving buffet or ala carte Western food that tasted rather good.

Location of the place is a little far in, but is is near Dunga Bay so we get some sea breezes at times.

The rooms were spacious and tastefully decorated. The furniture were comfortable and clean.

All in all, this was a good stay for a reasonable price.

For more detailed information and photos, please visit:
http://thearcticstar.blogspot.sg/2013/12/maneuvering-malaysia-just-johor-bahru.html

  • Stayed October 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore, Singapore
Senior Contributor
42 reviews 42 reviews
17 hotel reviews
Reviews in 16 cities Reviews in 16 cities
43 helpful votes 43 helpful votes
4 of 5 stars Reviewed May 3, 2014

Having tried several places in Johor, all being ok, the Thistle is the first place that is seemless.Rooms are reasonably sized and outfitted( although the tubs could do with an overhaul).The beds were very good,had a small walk-in for clothes and the safe(which means you don't have to get on your knees with a flashlight),views through floor to ceiling windows gave lots of light.
Restaurants are good, as is room service.They provide bottles of water in lobby,as in the room.One thing that sets it aside is the pool area and services.There was an abundance of lounge chairs with mattresses and for each 2 chairs they had a cooler full of ice and water.The pool remained open until 9 p.m.which allows you to enjoy it in the evening.Next to pool is an outdoor restaurant.Service at pool was very good.Fitness area and spa are next to pool.A sports bar and several restaurants are in lobby area as well as a convenience store.One just enjoys handing out around pool area for long periods of time.

Check in and out was very fast.For most of everything you need a taxi to get you there,except for a few local eateries around the corner,in case you want to eat cheap of buy drinks.We didn't mind that as it is much better to be in a hotel that you can enjoy,especially with children who like pools.

  • Stayed April 2014, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Thistle Johor Bahru

Address: Jalan Sungai Chat, Johor Bahru 80720, Malaysia (Formerly Hyatt Regency)
Phone Number:
Location: Malaysia > Johor > Johor Bahru District > Johor Bahru
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Spa Hotel in Johor Bahru
#5 Luxury Hotel in Johor Bahru
#7 Best Value Hotel in Johor Bahru
Price Range (Based on Average Rates): $
Hotel Class:4.5 star — Thistle Johor Bahru 4.5*
Number of rooms: 382
Official Description (provided by the hotel):
Whether you're with us for business or pleasure, the Thistle Johor Bahru hotel provides the very best of Malaysia, including our legendary hospitality. At Thistle Johor Bahru we have 382 fully refurbished bedrooms, including 125 executive luxury rooms with spectacular sea views over the Straits of Johor. This Malaysian hotel also boasts 5, an outdoor 'resort-style' swimming pool, and fitness centre with spa. Everything you need in fact to indulge your body and soul in modern luxury and comfort. As you'd expect from a hotel in Malaysia and so close to Singapore, Thistle Johor Bahru also has superb meetings and events facilities making the hotel a prime destination for business. Thanks to our beautiful landscaped grounds, sea views and tropical climate, we are also a popular venue for weddings. ... more   less 
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Also Known As:
Thistle Johor Bahru Hotel Johor Bahru

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