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“Terrible hotel” 1 of 5 stars
Review of Castel Mare Beach Hotel & Resort

Castel Mare Beach Hotel & Resort
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Castel Mare Beach Hotel & Resort
4.5 of 5 Hotel   |   Al-Monsef | Beach Road, Byblos, Lebanon   |  
Hotel amenities
Ranked #10 of 14 Hotels in Byblos
Beirut, Lebanon
2 reviews
5 helpful votes 5 helpful votes
“Terrible hotel”
1 of 5 stars Reviewed October 10, 2011

We were so disappointed when we got to this hotel that we decided to cancel our reservations as soon as we saw the room. it just didn't feel like a 5 star hotel at all. it's definitely not worth the money..

Room Tip: If you can avoid booking in this hotel, it would be best..there are plenty of other decent hotels ne...
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  • Stayed October 2011, traveled as a couple
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
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13 reviews from our community

Traveler rating
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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    2.5 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    2 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    2.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (5)
Date | Rating
  • English first
  • French first
  • Russian first
  • Any
English first
Madrid, Spain
1 review
4 of 5 stars Reviewed September 8, 2010

it's one of my best vacation ever with my family,perfect Resort family wise ,we were there when the hotel and all the appartments were occupied, you don't feel the crowed because it's a private Resort no public access.clean water ,we enjoyed it 's natural swimming pool made by natural rocks ,good food,and good service ,perfect staff, so welcoming and helpful.
it's a perfect place for your vacation i advice it to everyone coming to Byblos it's the best and the only resort in the area.
my children still remembering and keep talking about this vacation.

  • Stayed July 2010, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Beirut
Senior Contributor
34 reviews 34 reviews
16 hotel reviews
Reviews in 14 cities Reviews in 14 cities
29 helpful votes 29 helpful votes
3 of 5 stars Reviewed August 8, 2010

First things first this hotel is a three stars, if someone tells you the opposite than they are fooling you.

We booked our room over the phone three days earlier and asked for a baby crib. We arrived at 4:30 PM checked in at the reception where we were informed that they do not accept Credit Cards (we found out later that this is a lie they just prefer cash) and do not even have the machine. We paid a down payment cash and reminded the reception that we need a baby crib for our 9 month old baby and went to the room.

The room was spacy but the wall paint need some work, the A/C was a split system and very noisy. After 20 minutes we called the reception asking for the crib and were promised that it will be in the room in 10 mn. 1 hour passed and no one came we called back and again with the same promise and same result.

At 8 PM we went to a restaurant in Jbeil (Byblos) called Ksar great food and kids have a place to play. Before going we passed by the reception to complain about the crib and we were promised that when we come back we will find the crib in the room. We came back at 10 PM and to no surprise the crib was not there. We called the reception again twice and complained that the baby needs to sleep and if there is no crib available we would leave, 10 mn later the crib was in the room. I don't want to blame the reception people as they were eager to help over the phone maybe it was the mistake of the room service.

The hotel has one big pool but it is more than enough as there was not so many people. There is also beach access but it's not sandy and no shallow water.

The breakfast was delicious and lots of choices but don't expect to find much if you go after 10:00.

Lunch at the beach restaurant is at most average not more.

Bottom line is if you are on a tight budget and want to enjoy the sun and the beach then this is the hotel to go to otherwise you can find plenty of better hotels 4* and up.

  • Stayed August 2010, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Additional Information about Castel Mare Beach Hotel & Resort

Address: Al-Monsef | Beach Road, Byblos, Lebanon
Location: Lebanon > Mount Lebanon Governorate > Byblos
Amenities:
Bar / Lounge Beach Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Swimming Pool
Hotel Style:
#4 On the Beach Hotel in Byblos
#5 Luxury Hotel in Byblos
Hotel Class:4.5 star — Castel Mare Beach Hotel & Resort 4.5*
Number of rooms: 167
Official Description (provided by the hotel):
Castel Mare Beach Hotel & Resort welcomes its guests by providing them the perfect venue for their needs.Situated on the most beautiful Lebanese coast, Castel Mare lies 30 minutes away from Beirut,and 5 minutes away from the most important archeological site in Lebanon, the 7000-year-old ancient city of Byblos where the Phoenicians discovered the alphabet and exported it to the world. ... more   less 
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Also Known As:
Castel Mare Beach Hotel And Resort
Castel Mare Beach Hotel Byblos

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