The most terrible experience ever considering a 5 stars over rated hotel !!!!! after my arrival from abroad my GF wanted to start my vacation with a special breakfast setting
we arrived there and staff was very friendly. received menu (cheap design considering a 5 stars hotel) and ordered American breakfast including omelet, orange juice, jam,honey etc
omelet served folded in empty plane dish , no herbs, tomato , olive or else , 1 basket of bakery even though we ordered 2 American breakfast set.
jam and honey almost like samples
As the order looked soo poor we ordered cheese plate some veggies and labneh (dairy item)
labneh had some water mixed with the oil
veggies (tomato and olive only) dehydrated from cooling
cheese sample portion and 1 yellow cheese piece was rotten
orange juice not fresh (bottled macaw brand)
On top of all that the omelet carried HAIR ....
I believe no need for more details as the above can describe the cheapest service ever received in a what they call 5 stars hotel !!!!!!!!!!!
- Official Description (provided by the hotel):
- Located among majestic hills at a cool 750 meters above sea level, the Grand Hills Hotel & Spa affords breathtaking views of both the mountains and the golden coast of Beirut stretching out below.The Hotel is located in a picturesque pinewood pedestrian village, rediscovering the tranquility and friendliness that are its trademarks; with a new art-de-vivre where luxury rhymes with comfort.The resort’s five star hotel features 118 hotel rooms and 52 residential luxuriously furnished apartments, restaurants and bars, a nightclub, international spa, a gym, three swimming pools, banquet and conference facilities and a shopping center.Fountains, streams and cascades sparkle in the sun everywhere on the blossoming balconies, around the many terraces and amid the lush vegetation and charming walkways ... more less
- Reservation Options:
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- Also Known As:
- Grand Hills Hotel And Spa
- Grand Hills Hotel Broummana
- Grand Hills Hotel & Spa Lebanon/Broummana