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“Nice Hotel, Great Service!” 5 of 5 stars
Review of Al Jahra Copthorne Hotel & Resort

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Al Jahra Copthorne Hotel & Resort
4.0 of 5 Hotel   |   625 Slayil Al Jahra Tourist Resort | PO Box 3113, Jahra 01033, Kuwait   |  
Hotel amenities
Ranked #1 of 1 Hotels in Jahra
London
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
“Nice Hotel, Great Service!”
5 of 5 stars Reviewed September 2, 2011

I accompanied my husband on a business trip of his and stayed there for a week.

We stayed in a nice room on the ground floor. The room was spacious but the bathroom was on the smaller side and had a shower but no bath. On our first night the sink got blocked but when we called the front desk they immediately sent someone to fix it.

We had breakfast in our room daily and it was delicious! The dinner buffet lacked variety and the food was not so good but th service was great. One night we ordered room service which arrived quickly and the food was good.

The receptionist was very knowledgeable and helpful. He arranged all neccesary transportation for me while my husband was at work.

Nice hotel, big rooms and great service.

  • Stayed June 2011, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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27 reviews from our community

Traveler rating
    11
    9
    4
    3
    0
See reviews for
3
Couples
0
1
23
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (7)
Date | Rating
  • Arabic first
  • English first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Paris, France
1 review
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed September 4, 2010

The hotel service is great however in certain areas such as the all day dinning more employees I think they are required. The rooms are attractive and in the shower you feel like dancing due to the size :)

The main reason for our stay in that hotel was the location since its half an hour drive to our project.

  • Stayed August 2010, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Haarlem, The Netherlands
Contributor
12 reviews 12 reviews
12 hotel reviews
Reviews in 12 cities Reviews in 12 cities
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed April 20, 2010

I stayed at this resort for six weeks. The beds are very good, the rooms clean enough, however the quality of the front desk and mangement is very poor. It is just to much to write down here. For example, if they need you at the front desk they just block your key. A bit annoying, because they do this quite often, and for nothing. The Philipino/indonesian staff of the restaurant is however very helpfull.
So for short. You can stay at this hotel if you want a good nights rest, but expect some"they just don't get it" thoughts when being helped by the management .

  • Stayed March 2010, traveled on business
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Al Jahra Copthorne Hotel & Resort

Address: 625 Slayil Al Jahra Tourist Resort | PO Box 3113, Jahra 01033, Kuwait
Location: Kuwait > Jahra
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #1 of 1 Hotels in Jahra
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Al Jahra Copthorne Hotel & Resort 4*
Number of rooms: 261
Official Description (provided by the hotel):
Al Jahra Copthorne Hotel & Resort is the only hotel chain located in the north of Kuwait with the airport only a 25-minute journey away and a 20-minute drive from Kuwait City Centre. The Hotel is part of the “Slayil Al Jahra Tourist Resort” having a shopping mall, theme park and numerous restaurants nearby.With 201 rooms and 60 chalets, the Al Jahra Copthorne Hotel & Resort guarantees to provide guests attentive and personalised service. The combination of sheer modishness with the latest equipment such as high-speed SDSL line (LAN access) or wireless Internet will be certain to meet all your requirements. ... more   less 
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