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“Great hotel, great staff” 5 of 5 stars
Review of Diamonds Malindi Beach

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Diamonds Malindi Beach
5.0 of 5 Hotel   |   Casuarina Road, Malindi 868, Kenya (Formerly Planhotel Malindi Beach)   |  
Hotel amenities
Ranked #12 of 25 hotels in Malindi
Belgique
Contributor
12 reviews 12 reviews
7 hotel reviews
Reviews in 9 cities Reviews in 9 cities
8 helpful votes 8 helpful votes
“Great hotel, great staff”
5 of 5 stars Reviewed January 14, 2012 via mobile

Hotel is located next to 3 other hotels from same chain. Diamonds malindi is a very authentic and relaxing hotel with only 23 rooms, thus we are max. 46 people. We were only 20 in the hotel so we were ver familiar with each other.
Rooms are clean, the cleaning staff comes twice a day to do the bed and prepare the room for the night. You have a bad set for shower, etc.
About breakfast: there is a buffet, a simple one with local fruits, biscuits, local bread. You also have the choice between fresh cooked eggs and pancakes.
Lunch: you will get a menu where you can choose between 2 soups, 2 type of pasta/rice, 2 main dishes with fish or meat, and a salad bar and dessert bar.
Dinner: same as lunch.
The best with this hotel is that if you need to stay relax, you stay in diamonds, if you need entertainement, you go to coconut or tropical (2 next doors hotels) and then you have the spa at dreams of africa. So you can have dinner in different hotels and take part of the hotels entertainment.
About safari: we chose a 1 day safari, we left the hotel at 4 am and we came back at 5 pm! It was a fabulous experience and we saw a lot of animals except the lion, which is difficult to see because they are only 250 in 13000 square km. So thomas cook will try to sell you 2 days safari at 250-320 usd whereas we pay 115€ and we saw everything (we chose excursions with alex from the hotel). to summarize, great hotel and great staff as they personalize your meal if requested, make you feel special if you go to them. They seem cold at the beginning, but are very funny and friendly! Thank you diamonds malindi staff, thank you kenya for this unforgetable holidays

  • Stayed January 2012
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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55 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (6)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Any
English first
Sweden
Senior Contributor
23 reviews 23 reviews
7 hotel reviews
Reviews in 10 cities Reviews in 10 cities
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed January 5, 2012

Having promised ourselves never to book an all inclusive hotel again, we were a bit apprehensive. This hotel is the best all inclusive we´ve ever stayed in. It is not a modern hotel but old style. It is clean and has fantastic staff who pamper you. Food is great with some buffets but mainly table d´hôte. It is a quiet hotel which was great for us, but as there are four hotels in a row owned by the same company, you can use the sports facilities & SPA at the other hotels so no annoying animation team unless you want to. It is a fair drive from Mombasa airport but well worth it when you arrive. Malindi Beach hotel is supposed to be the next best of the four hotels & Dream of Africa the best, but we found Malindi Beach much more charming. We travelled with our two teenage daughters and they agree too. We like to go to different places but will do our best to come back to Malindi Beach again.

  • Stayed December 2011, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Belgium
Senior Contributor
22 reviews 22 reviews
9 hotel reviews
Reviews in 7 cities Reviews in 7 cities
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed November 11, 2011

At Tropical's you leave the main road and enter a bumpy sideway which brings you to the front door of the Malindi Beach Club, which at the time of booking was advertised as the hotel Diamonds Malindi Beach. The absence of the "diamonds" and the not very inviting front gate, make you expect the worst. An old stone path leads to the reception where a warm welcome awaits you. After the usual formalities, you're led to your room. Rooms ar situated in Swahili-style houses, are clean and spacious! Though very simple: white walls and furniture that looks like it can use a new coat of paint. Nevertheless, it has something! The bathroom is clean. The only negative bit here is that the warm water never got really warm.
The minibar, included, keeps your drinks cool. The TV in the room only had one channel, but who goes on vacation to watch TV? There is also a mosquito net.
Food at the Malindi Beach Club is fine. The buffet is meant for starters & dessers. To give you the feeling of choice, the "menu" gives you the opportunity to make a choice between two, sometimes three courses.
The sunbeds are situated on some kind of "beach": the sand, the palms and in front of you the ocean. You can imagine yourself at the beach without actually being on the real beach. Having beach boys staring the whole day at you of course isn't really great, but you learn to simply neglect them.
Setbacks? As it had been raining rather heavily, the room was rather damp and the dampness never really got away, not even after a few days. Service seemed a bit slow but that might be a personal feeling. As the hotel is Italian owned, especially the food is a bit too Italian oriented, but again, that might be a personal feeling. There seemed to be a problem to keep the food warm though as it usually arrived at the table in a state nearing being cold.
Conclusion: if looking for a quiet place to relax and enjoy silence and rest, Malindi Beach Club surely will be to your liking. The Swahili touch is nice, but unfortunately, the only diamonds I found where on the towels, which were replaced twice a day.

  • Stayed October 2011, traveled with friends
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hollviken, Sweden
Contributor
13 reviews 13 reviews
5 hotel reviews
Reviews in 9 cities Reviews in 9 cities
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed September 18, 2011

Adorable place, very nice rooms, great service...
Rooms were nice, ocean view balcony was amazing.
Food was very nice, service during the meals and in the beach bar is very friendly and smiled.
Pools are clean (there are 2, plus you can use one in Coconut that is beside).

My only dislike was ocean that was not so clean (some grass), and TOO MANY beach boys. You can not even take a quiet walk.
But then again, I can not blame hotel for that. During your time in hotel, you are safe.

Overall, I very much liked my stay there, and I believe I will be back one day.

:)

Room Tip: Ocean view :)
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  • Stayed September 2011, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
kigali
Top Contributor
130 reviews 130 reviews
62 hotel reviews
Reviews in 56 cities Reviews in 56 cities
81 helpful votes 81 helpful votes
3 of 5 stars Reviewed July 28, 2011

The hotel was quite nice but the beach wasn't great as there is so much seaweed. The food was pretty good but at times it felt a little like being at camp the way its set up. It's not very pricey and it's worth what you pay. Overall enjoyed it but wouldn't go back.

Room Tip: Ask for an upstairs room or you'll hear people stomping around above you.
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  • Stayed July 2011, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Bristol, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed June 26, 2011

My husband-to-be and I had a pre-honeymoon at the Malindi Beach 17 Feb - 3 March and we can't wait to go back! Everything about it was absolutely perfect. I'm astonished by some of the derogatory reviews. This is not my first experience of 5 star hotels, and we're both discerning travellers, but really - I don't know what some folk expect... Anyway, the hotel is small, peaceful, well-maintained, with pretty gardens, a clean and very pleasant pool, and a delightful aspect facing the ocean. We stayed the entire two weeks here, unlike others who combined it with a safari, so we were in a good position to judge the food and entertainment. The food is not at all repetitive - it is very tempting. Like much of this part of Kenya, the Italian influence is evident, in the cuisine, and the fact most of the staff speak Italian fluently - as well as English and often French. We were one of only three English couples in that fornight but didn't feel neglected. The staff are absolutely wonderful, so friendly and attentive and genuine. Each couple has the same table for meals, which was somehow reassuring, and all tables look out towards the ocean. The hotel is scrupulously clean, and quite the nicest guest bathroom near the bar that I've ever come across. The all-inclusive is generous and high quality, but we opted for the "Ocean Treasure" dinner which is lobster etc, and were treated like royalty - it felt like our wedding (which actually took place 10 days later, complete with awesome tan!) The only trip we did was a trip on a Dow at sunset, which we'd thoroughly recommend - it was a perfect highlight. The only thing we didn't entirely enjoy was the African night, although the dancers were impressive, but we thought their main aim was to sell their handicrafts (many of which were stored in M&S carrier bags - such a giggle!) We led the charge back to the bar, although it was a wonderful opportunity for people-watching. This hotel is part of a group of 3, all next to each other - I think it's meant to be the mid-range one in terms of quality, and certainly the karaoke at the "cheap" one was indescribably funny (who knew that not all Italians sing like Pavarotti?), but we went for a drink at Dream of Africa and weren't really that impressed - it's too big and impersonal, but if that's your thing, then go for it. I agree with the reviewer that Malindi Beach is not a hotel for kids, but if you're not traveling with any, then Whoopee! - you probably won't have to tolerate other people's cos they'll all be at the hotel next door. NB we've got 6, but we take them to villas so they don't annoy other people ;-)

Room Tip: Book a sea-view room
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  • Stayed February 2011, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Johannesburg, South Africa
Senior Contributor
35 reviews 35 reviews
17 hotel reviews
Reviews in 20 cities Reviews in 20 cities
43 helpful votes 43 helpful votes
5 of 5 stars Reviewed May 3, 2011

This hotel, operated on an all inclusive basis, is excellent value for money. The public areas are beautifully decorated and create an unique afri-arab-chic atmosphere. It is the high quality, friendly service that makes this hotel special. The location is fantastic. It is one of the only hotels on Malindi beach that has a pool so close to the beach. The five course meals are fantastic. Another bonus is that you may use the facilities of the neighbouring Coconut and Tropical beach resorts.

  • Stayed April 2011, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Diamonds Malindi Beach

Address: Casuarina Road, Malindi 868, Kenya (Formerly Planhotel Malindi Beach)
Location: Kenya > Coast Province > Malindi
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Restaurant Swimming Pool
Hotel Style:
#6 Luxury Hotel in Malindi
#7 Romantic Hotel in Malindi
Hotel Class:5 star — Diamonds Malindi Beach 5*
Reservation Options:
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Also Known As:
Diamonds Malindi Beach Hotel Malindi
Diamonds Malindi Beach Kenya, Africa

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