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“The most wonderful holiday in a beautiful, friendly, quality hotel” 5 of 5 stars
Review of Diamonds Malindi Beach

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Diamonds Malindi Beach
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5.0 of 5 Hotel   |   Casuarina Road, Malindi 868, Kenya (Formerly Planhotel Malindi Beach)   |  
Hotel amenities
Ranked #13 of 27 Hotels in Malindi
Bristol, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
“The most wonderful holiday in a beautiful, friendly, quality hotel”
5 of 5 stars Reviewed June 26, 2011

My husband-to-be and I had a pre-honeymoon at the Malindi Beach 17 Feb - 3 March and we can't wait to go back! Everything about it was absolutely perfect. I'm astonished by some of the derogatory reviews. This is not my first experience of 5 star hotels, and we're both discerning travellers, but really - I don't know what some folk expect... Anyway, the hotel is small, peaceful, well-maintained, with pretty gardens, a clean and very pleasant pool, and a delightful aspect facing the ocean. We stayed the entire two weeks here, unlike others who combined it with a safari, so we were in a good position to judge the food and entertainment. The food is not at all repetitive - it is very tempting. Like much of this part of Kenya, the Italian influence is evident, in the cuisine, and the fact most of the staff speak Italian fluently - as well as English and often French. We were one of only three English couples in that fornight but didn't feel neglected. The staff are absolutely wonderful, so friendly and attentive and genuine. Each couple has the same table for meals, which was somehow reassuring, and all tables look out towards the ocean. The hotel is scrupulously clean, and quite the nicest guest bathroom near the bar that I've ever come across. The all-inclusive is generous and high quality, but we opted for the "Ocean Treasure" dinner which is lobster etc, and were treated like royalty - it felt like our wedding (which actually took place 10 days later, complete with awesome tan!) The only trip we did was a trip on a Dow at sunset, which we'd thoroughly recommend - it was a perfect highlight. The only thing we didn't entirely enjoy was the African night, although the dancers were impressive, but we thought their main aim was to sell their handicrafts (many of which were stored in M&S carrier bags - such a giggle!) We led the charge back to the bar, although it was a wonderful opportunity for people-watching. This hotel is part of a group of 3, all next to each other - I think it's meant to be the mid-range one in terms of quality, and certainly the karaoke at the "cheap" one was indescribably funny (who knew that not all Italians sing like Pavarotti?), but we went for a drink at Dream of Africa and weren't really that impressed - it's too big and impersonal, but if that's your thing, then go for it. I agree with the reviewer that Malindi Beach is not a hotel for kids, but if you're not traveling with any, then Whoopee! - you probably won't have to tolerate other people's cos they'll all be at the hotel next door. NB we've got 6, but we take them to villas so they don't annoy other people ;-)

Room Tip: Book a sea-view room
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  • Stayed February 2011, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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56 reviews from our community

Traveler rating
    38
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    3
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (6)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Russian first
  • Any
English first
Western Cape, South Africa
Senior Contributor
38 reviews 38 reviews
18 hotel reviews
Reviews in 22 cities Reviews in 22 cities
59 helpful votes 59 helpful votes
5 of 5 stars Reviewed May 3, 2011

This hotel, operated on an all inclusive basis, is excellent value for money. The public areas are beautifully decorated and create an unique afri-arab-chic atmosphere. It is the high quality, friendly service that makes this hotel special. The location is fantastic. It is one of the only hotels on Malindi beach that has a pool so close to the beach. The five course meals are fantastic. Another bonus is that you may use the facilities of the neighbouring Coconut and Tropical beach resorts.

  • Stayed April 2011, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Edegem, Belgium
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
Reviews in 9 cities Reviews in 9 cities
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed February 25, 2011

We were in this hotel in October 2006 and it was perfect . Now we returned here and we were disappointed. It is not worth five stars anymore. The building is not maintained, everything need to be painted and refreshed. Before, the fence in the restaurant was cleaned every day, now it is dirty and rusty. Toilets at the restaurant are old and the crane of the sink is leaking, so you have wet feet after a visit.
But the staff is still fantastic and they do everything to please you. Also the food was good. Many of the staff from 2006 is now in the Dream of Africa and after two nights we moved over there to continue our fantastic holiday

  • Stayed February 2011, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Beirut
Contributor
18 reviews 18 reviews
8 hotel reviews
Reviews in 15 cities Reviews in 15 cities
13 helpful votes 13 helpful votes
1 of 5 stars Reviewed February 14, 2011

Indian Raj meets North Africa, is the general architectural feel of the Planhotel Malindi Beach, the only problem being, they met in the 1950’s and that is where the hotel has stayed ever since. Maintenance appears to have been carried out on a minuscule budget; repairs are superficial, temporary, and botched. No matter how many layers of ‘white-wash’ are plastered on the walls and ceiling,s will disguise the fact that this hotel is in desperate need of a major refit.
The hotel appeared to cater for a particular demographic; the retired and very elderly, so there was little atmosphere. Would not advise this hotel for anyone young and/or with children.
Our ‘Beach View’ room was large & airy with a wonderful view across the hotel pools, gardens, beach and Indian Ocean. But within the first hour after arrival we had to have the bathroom cleaned, fridge, TV, and Satellite receiver all replaced. The bedding and pillows smelt stale, as if the room had not been used in a while. All repairs/cleaning was conducted eagerly by the staff, but begrudgingly by the on-duty receptionist (Ester).
The food is best described as average with a heavy Indian influence, and a major reliance on Coriander. The food was plentiful; with 5 course meals served at both lunch & diner, unfortunately when the dining room was busy, food was often served cold. No matter, because Robert the always joyful barman kept your glassful with your favourite tipple.
The beach in front of the hotel was also a bit of disappointment, covered in tonnes of rotting seaweed, in places you could barely see the white sand. When not dodging the piles of seaweed you were being harassed every 10 metres by what the hotel referred to as the “Beach Boys”, trying to sell you and endless list of goods and services. Unfortunately their activities despite the hotels warning were being encouraged by the mass of Italian tourists, who seem to dominate this stretch of beach.
A very disappointing end to a wonderful safari holiday.

  • Stayed February 2011, traveled as a couple
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Netherlands
Top Contributor
56 reviews 56 reviews
34 hotel reviews
Reviews in 38 cities Reviews in 38 cities
42 helpful votes 42 helpful votes
5 of 5 stars Reviewed January 16, 2010

Excellent staff! The food here is great. It is an all-inclusive resort. At the Malindi Beach Resort this it done al-la-carte. So no long queues for some buffet. The pasta's are really great.
Only 20 rooms, so a relaxed, familiair atmosphere. A few of the rooms have sea views, and are not very much more expensive.
If needed you can go to neigboring resorts for diner etc. But that is not recommended. These are really crowded places, with loud italians.

A two day safari to Tsavo is a great break. The local golf course is nice to play.

The only annoying thing are the beachboys, and the ignorant tourists that are to scared to go out of the resort (Malindi is a great place to visit) and pay a beachboy 20 EUR for a trip in a Tuk Tuk, because the beachboy tells them that it is to dangerous to go on the street and stop a tuktuk yourselves!! :Let me tell you all, getting out of your resort in Malindi is no problem!

  • Stayed December 2009, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
spalding
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed November 23, 2009

three day safari and week at Malindi Beach, perfect combination

Stayed October 2006, traveled as a couple
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Malindi
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed August 15, 2009

Me & my coworkers stay there for business, & we love it. African Night buffet is to DIE for. I could eat that food every day from here on out. The place is nice & quiet, the staff is helpful, and the managers go way out of their way to help you out if you need it. The internet works, the safes work, the doors & locks work, the air conditioning works, & the washrooms are nice. The little refridgerator in your room is stocked with all sorts of soda. The best is the coke in glass bottles, made from the original formula. Can't get enough of it. (it's not served like that in my hometown) All food is inclusive, as are the well drinks. The wine is superbe. On a clear night, you can sit in the dining area, and gaze into the Indian ocean while the moon beams its single stripe across the sea, and let the sound of the waves hypnotize you. I do it often, & will sorely miss it when I return home. In fact, I'm dreaming of the gazelle stew, samosas, and chapati bread right now as I write this. Overall this is a nice, quiet hotel to relax in, and I love doing just that. Relaxing, and doing a whole lot of nothing. Which is exactly what I plan on doing, my next trip there. I can't wait :)

  • Stayed June 2009, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Diamonds Malindi Beach

Address: Casuarina Road, Malindi 868, Kenya (Formerly Planhotel Malindi Beach)
Location: Kenya > Coast Province > Malindi
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Restaurant Swimming Pool
Hotel Style:
#7 Romantic Hotel in Malindi
#8 Luxury Hotel in Malindi
Hotel Class:5 star — Diamonds Malindi Beach 5*
Number of rooms: 23
Also Known As:
Diamonds Malindi Beach Hotel Malindi
Diamonds Malindi Beach Kenya, Africa

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