This is the worst hotel I have ever stayed in. I stayed in the "superior deluxe" room and was shocked when I arrived. The lobby was of reasonable standard, however when I got to the room I was less than impressed. Feeling the bed was the equilavent to touching the floor, (actually not joking) the room looked dirty and completely un-renovated, and the bathroom looked like something from 1920, with cracks in the walls. There was no aircon in the room, and it being Summer in Almaty the rooms were absolutely boiling especially at night when other things were of serious discomfort. (the bed) On the bed I piled up two dunas to try and soften the hardness however this was of little help. We had dinner at the guns n roses pub and grill which was pleasant as we sat outside next to the fountain. The food was not great however it was relaxing.
The sleep was terrible. I went to bed at 11 and at 2.30 I was still wide awake tossing and turning. I tried the couch, but that was too small, then I tried the floor, but that was even worse! Being so tired at about 3.30 I went back to the bed and fell asleep for a few hours.
The breaksfast was horrible, the eggs were rotten, and I struggled to find anything I could eat apart from cereal, which even that was of bad selection. We were sat next to an old man and which was most definitely a prostitute.
When I locked myself out of the room one night I had to go downstairs to get a new key, and I was faced with un-helpful and snide girls, slouched over the counter whispering things to eachother, as I had asked them for a new key rather than having to wait for the bell man who was assisting many other customers. Having come from Dubai, with amazing sevice, I was quite shocked to receive such un-helpful and un-willing service.
Basically, "feels like home" is far from the truth, and for anyone planning on staying here I say spend a bit more and go somewhere else!!!!!
- Official Description (provided by the hotel):
- The four-star 26-storey hotel "Kazakhstan" is located in a picturesque location of Almaty. From the windows of the hotel magnificent view of snow-capped peaks of Trans-Ili Alatau is opening. Ecologically clean area, where the hotel is located, the heart of business and administrative center of Almaty is connected by transportation routes to any point of the city. In five-minute walk from the hotel are office buildings, schools, banks, restaurants, museums, parks, theaters and monuments. ... more less
- Reservation Options:
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- Also Known As:
- Kazakhstan Hotel Almaty