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“Good place for business” 4 of 5 stars
Review of Richmond Hotel Sendai

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Richmond Hotel Sendai
1-4-12 Kakyoin, Aoba-ku, Sendai 980-0013, Miyagi Prefecture (Sendai Station)   |  
Hotel amenities
Ranked #12 of 125 Hotels / Ryokan in Sendai
Certificate of Excellence 2014
Daegu, South Korea
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
26 helpful votes 26 helpful votes
“Good place for business”
4 of 5 stars Reviewed April 27, 2014

Does provide free wifi, breakfast and beverage for free.
Rooms are clean and feel good and reasonable price.

Stayed April 2014, traveled with friends
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
リッチモンドホテル仙台, 支配人 at Richmond Hotel Sendai, responded to this review, April 29, 2014
Thank you for staying at Richmond Hotel Sendai.
We are glad to have many words of praise.
If you have oppotunity to visit Sendai, we hope you would stay our hotel again.
Thank you.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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450 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Date | Rating
  • English first
  • Italian first
  • Japanese first
  • Any
English first
Helsinki, Finland
Senior Contributor
31 reviews 31 reviews
15 hotel reviews
Reviews in 18 cities Reviews in 18 cities
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed March 2, 2014

Positive:
- Top notch Japanese hospitality and service
- Smooth check in and check out
- Perfect timely room service and cleaning
- Good quality amenities in the room (including kettle, coffee, tea, room wear and slippers)
- Loved the multi adapter cell phone charger
- Close to JR station (approximately 10 minutes walk)

Negative:
- Very small room with basically no space to move around
- No closet space
- Not good ventilation, when we woke up in the morning, the window was completely wet and dripping (we actually had to get up a couple of times during the night to just open the window to change the air - unfortunately we could not leave it open as it was in the middle of the winter and pretty cold)
- The breakfast at Royal Host was tasty but did not change for the five days we were there so it does get pretty repetitive and boring and they seem to be a tad annoyed that we were visiting with a child

  • Stayed February 2014, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore
Senior Contributor
36 reviews 36 reviews
18 hotel reviews
Reviews in 16 cities Reviews in 16 cities
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed February 27, 2014

We simply loved our 2 nights stay here, enroute to Aomori. Location was superb, just a short walk across the JR station. Rooms were comfy and beds were great. The night wear provided by the hotel was of excellent quality and very comfortable! Staff were helpful in recommending places to eat and explore around Sendai. We also enjoyed the seafood dining outlets that were all within walking distance and the beef tongue, a specialty in Sendai, is a must try. We will definitely return to stay if we visit Sendai again.

  • Stayed February 2014, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
リッチモンドホテル仙台, 支配人 at Richmond Hotel Sendai, responded to this review, March 5, 2014
Thank you for staying at Richmond Hotel Sendai.
It is a great honor I have the words of praise of many.
I also glad to have you making fun memories.
There are a lot of delicious foods in Sendai,so please come again .
We are looking foward to come Richmond Hotel Sendai.
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Barcelona, Spain
Top Contributor
111 reviews 111 reviews
53 hotel reviews
Reviews in 40 cities Reviews in 40 cities
83 helpful votes 83 helpful votes
4 of 5 stars Reviewed December 25, 2013 via mobile

I stayed four nights at this hotel. Reception staff is so professional, room is perfect ( they even provide the room with different cellphones recharger plugs) and the soap/shampoo are excellent. They should have at least 2 English channels (Cnn was in Japanese). On the ground floor there is a "Royal Host" restaurant that is very useful if outside is cold and snowing. Just 8min walk from the JR station and behing another hotel called "Hermana hotel". My room was 1020 with lot of light.

Stayed December 2013, traveled solo
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brantford
Reviewer
5 reviews 5 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 30, 2013 via mobile

Booked this hotel from North America using the Ratuken Travel site. We were extremely pleased with how well everything worked out. The hotel was easy to find, staff were all incredibly helpful and the room was comfortable and well-equipped. Loved the shower! Equipped with a bathtub as well and all the bath/hair products, hair dryer, etc. were right there. Our room was small -included an extra bed for our daughter but the beds were extremely comfortable and we enjoyed our kimonos and slippers in the room. We had chosen a plan which included breakfast and it was amazing! It was a bright, cheery Royal Host Restaurant and the food was plentiful and delicious. Enjoyed the cappucino machine! They included a coupon for free drinks (non-alcoholic) and after a busy day of visiting Matsushima Bay we settled in for a coffee, tea and ended up having a delicious repast there! A really comfortable hotel with a great staff! Parking was reasonable and convenient with in-out privileges. We walked to the Sendai Station -opting for taking the train and avoiding traffic to Mitsushima Bay in less than 15 minutes and there was great shopping and dining right there as well.

Stayed June 2013, traveled with family
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hell, Norway
Top Contributor
97 reviews 97 reviews
48 hotel reviews
Reviews in 68 cities Reviews in 68 cities
294 helpful votes 294 helpful votes
4 of 5 stars Reviewed April 8, 2013

For those worried about walking distance to JR Sendai, as I was when I booked this hotel, I did it in 7 minutes at my usual brisk clip, door to door. You may get held up at one pedestrian crossing for what seems like an eternity. On the other hand, there are walkways that mitigate against that risk. I doubt you will find a better, closer hotel than this one.

For some reason we were placed in a room on one of the Comfort Floors, which sounds good though I don't know how it compare with a room on a regular floor. But it was good for the soul, at least. No complaints about the room, though I'm resigned to the fact that English-language programming is a rare beast in this odd nation.

Best part was the vouchers for free (nonalcoholic) drinks at the Royal Host restaurant next door. Well, actually, I think it is the same building. I took my iPad and surfed the Web for a good hour or 2 every night while knocking back untold cups of cocoa.

I paid for breakfast once, and overdosed on pancakes. Staff were very pleasant. Only minor quibble is poor directions given on the webstite. This seems to be a corporate thing as I am about to stay at the similarly vaguely situated Richmond Yokohama. I found the Sendai hotel more by luck than anything, though it was not too hard in hindsight.

Stayed April 2013, traveled as a couple
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Senior Contributor
36 reviews 36 reviews
20 hotel reviews
Reviews in 31 cities Reviews in 31 cities
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed January 12, 2013

Ideal for the foreign traveller who is used to a bit more than basic Japenese hospitality. The rooms are clean and spacious and above all well though out. Theonlt dissapointment was the lack of view brought about by the adjoining building at the back. The attached restaurant was open to the public but was a very popular place to meet especially for lunches and gave a more than adequate offer for breakfast and other meals should the need arise.

  • Stayed January 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Richmond Hotel Sendai

Address: 1-4-12 Kakyoin, Aoba-ku, Sendai 980-0013, Miyagi Prefecture
Location: Japan > Tohoku > Miyagi Prefecture > Sendai > Sendai Station , Kotodai Koen Station , Hirose Dori Station
Amenities:
Free High Speed Internet ( WiFi ) Restaurant Room Service Wheelchair access
Hotel Style:
#5 Business Hotel in Sendai
#12 Best Value Hotel in Sendai
Price Range (Based on Average Rates): $
Number of rooms: 344
Reservation Options:
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Also Known As:
Sendai Richmond Hotel

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