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“Fantastic Location and Exceptional Staff” 4 of 5 stars
Review of Hotel JAL City Naha

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Hotel JAL City Naha
3.5 of 5 Hotel   |   1-3-70 Makishi, Naha, Okinawa Prefecture 900-0013, Japan   |  
Hotel amenities
Ranked #6 of 96 hotels in Naha
Hong Kong, China
Top Contributor
60 reviews 60 reviews
59 hotel reviews
Reviews in 31 cities Reviews in 31 cities
46 helpful votes 46 helpful votes
“Fantastic Location and Exceptional Staff”
4 of 5 stars Reviewed October 8, 2013

Hotel is located right on the shopping area in Naha downtown. Close proxmity to other major shopping outlets, sightseeing attractions in the south, as well as the airport. Very friendly staff members who will go out of your way to help you. Rooms are clean though not very big. Other drawback is that there is no gym or other facilities. Regardless, I'd recommend this hotel if you are going to Naha!

  • Stayed October 2013, traveled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (4)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • German first
  • Japanese first
  • Russian first
  • Any
English first
Taipei, Taiwan
1 review
4 of 5 stars Reviewed October 6, 2013

we stayed in a single room so it is a bit small just like any other hotels in Japan, but very clean and cozy. this hotel is located in the middle of Kokusaidori, quiet convenient! breakfast is delicious and served with several local food materials, which is very special and impressed!

  • Stayed September 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hong Kong, China
Senior Contributor
39 reviews 39 reviews
24 hotel reviews
Reviews in 27 cities Reviews in 27 cities
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed September 22, 2013

it's on the main street of Naha city, so dining and shopping are definitely easy.

the staff is terribly nice and patient, they hepled us in booing local tour and gave us very detailed and useful recommendations.

the room size is comfortable (at least bigger than those in Tokyo), so good to fit 2 medium-sized luggage cases.

didn't try the restaurant so not quite sure how the quality is, but overall its service and location impress me a lot.

  • Stayed September 2013, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hong Kong
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 4 cities Reviews in 4 cities
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed September 5, 2013

Location Location Location. The hotel is just at the heart of Naha shopping street. You can go shopping or find something to eat within a minute.
The reception and helpers are nice. The decoration is modern and clean. The Coach outlet is just at the same building with the hotel. Every thing is so nice except the double room are too small for a couple and a baby. Two adult can barely move at this tiny room with 2 luggages and stroller.

Don't miss the breakfast there. Though it doesn't have much choices, it provides fresh salad, bread and fruit. Those foods are good enough to start your day in Okinawa!

  • Stayed February 2013, traveled with family
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Helsinki, Finland
Contributor
19 reviews 19 reviews
17 hotel reviews
Reviews in 19 cities Reviews in 19 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed August 15, 2013

Best place to stay in the centre of Naha. Not just for restaurants and shopping in Kokusai-dori, but also for the Okinawan music clubs, which are all in this area as well. The rooms are small, it's true, but that is pretty par for the course in Japan. .the main thing is that they are clean and quiet. The rooms on the upper floors have a decent view as well.

  • Stayed July 2013, traveled solo
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hong Kong
Contributor
16 reviews 16 reviews
16 hotel reviews
Reviews in 13 cities Reviews in 13 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed July 18, 2013

Stayed 2 nights in July, booked total 3 rooms, 1 triple/1 double/1 single for our group of 6 adults and 1 baby. Room size are small, I guess it is just standard japanese hotel room size, located in the heart of the famous shopping street. If you love shopping, you will love this place. Plenty of shops and restaurants just down the road. Hotel lobby has a coach factory outlet, in case those who love coach.

Room are clean, enough for a short stay over. It is not our style of hotel, as our group dont like shopping. Check in was easy and efficient, staff are friendly and willing to assist all the time. Right below the hotel is their parking, charging 1000 Yen per night. For those like to swim, the hotel does not have a pool. Not sure about Gym.

Overall it is a great hotel, just that it is not my type of hotel. I still prefer resorts and if I would return to Okinawa, I will go for resort or try out apartments.

  • Stayed July 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hong Kong, China
Top Contributor
55 reviews 55 reviews
21 hotel reviews
Reviews in 21 cities Reviews in 21 cities
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed July 9, 2013

The hotel is located in the heart of the tourist area of the city, immediately outside the hotel you walk onto one of the main strips with all the tourist shops, restaurants and a good number of convenience stores within minutes as well to stock up on bottled water (a lot cheaper than in the hotel), nibbles, sun tan lotion and toiletries. There are plenty of taxi's outside, also a very good car park within the hotel should you be driving. The hotel rooms were clean, tidy and equipped however the cleaners were making a bit of noise in the mornings. We never had breakfast however the restaurant looked pleasant. Credit has to go to the staff, all the staff were extremely pleasant and very helpful. The hotel was very good value for money

  • Stayed July 2013, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Hotel JAL City Naha

Address: 1-3-70 Makishi, Naha, Okinawa Prefecture 900-0013, Japan
Location: Japan > Kyushu-Okinawa > Okinawa Prefecture > Naha
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Wheelchair access
Hotel Style:
#4 Family Hotel in Naha
#6 Romantic Hotel in Naha
#7 Business Hotel in Naha
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Hotel JAL City Naha 3.5*
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Also Known As:
Hotel JAL City Naha Okinawa Prefecture

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