Hotel is 10-15mins drive from airport, so very convenient!

It seems the rooms in the main building all have twin beds rather than double beds as our party had 5 rooms & they were all the same! Room decor is fairly simple & I feel it needs updating, however the room & bathroom are nice size & well equipped, slippers, hair dryer, night shirts & intercontinental amenity boxes which is refilled everyday.

The staff are really courteous & helpful, concierge team speaks good English also the screens by the concierge desk advises the weather & what trips are available & time, really useful.

Hotel beach is beautiful, guest can use the sun loungers, watersports equipment free of charge & towels are supplied, there is a small patch of coral on the beach, theres a good selection of fish to see there, do check it out!
Indoor & outdoor pool are nice size & very clean with plenty of loungers.

Hotel location is not too far from the market & restaurants, about 20mins taxi ride roughly 1000yen or so.

Breakfast is plentiful but service somewhat slow...the FIRESIDE TERRACE was really nice, fresh lobsters & wagu beef & pork..well worth a visit.

Very nice & relaxing hotel, will stay again if we visit Ishigaki again!

We stayed here for 5 nights. Our serene spa-like room was in the Coral Wing. It had 2 oversized twin beds and a couch that served as a bed for our child. The golf course/ocean view room was very large with floor to ceiling windows. Wifi out in the lobby provided awesome coverage for using VoIP on my cell phone. The bathroom layout was in 3 sections, large soaking tub/sink/large shower in one room, toilet in one room, large sink in one room. High end toiletries, everything you can think of: toothbrush, comb, razor, spa quality shampoo/shower gel/conditioner/lotion. The room came with robes, slippers, and nightshirts!!

Tour desk always had someone who spoke reasonable English. We rented cars and reserved tours through them with ease. Hotel staff was pleasant and hotel atmosphere was relaxed. Beautiful grounds and plenty of solid surface for walking/jogging around the hotel area. Beach was groomed and swimming area had netting. The ferry and downtown area is an inexpensive cab ride away. Shopping and dining is also a moderate walk from the hotel.

I would give this hotel 5 stars but there were a few drawbacks: Outdoor pool only had about 2 to 2 1/2 feet of water in it. It may have to do with it is still early in the pool season. The indoor pool was pleasantly warm but the women's changing area needs serious maintenance. Showers stalls are corroded, marginal cleanliness, no towels and only one of two hairdryers worked and they had obviously seen better days. Free wired internet in the room was slow with intermittant periods of no internet availability.

Overall, we enjoyed our stay and highly recommend this hotel as we would certainly stay here again!

Hated to say good-bye after three nights at this pleasant and friendly resort hotel. We visited in April with a terrific deal: third night free. No complaints. Service is just as good as everyone says. We went for room in Coral Wing, facing golf course with blue ocean beyond. Terrific and spacious! Wow. Tons of room, a wonderful bath area with polished stone flooring, separate shower, large tub and two sinks. Bamboo flooring that meshed with a nice matting in room center. Large HD screen -- what a nice place to get up early to watch Master's finish! Then went out to snorkel. A 3-par golf course is next door, a 2-minute stroll. Can rent clubs. Porter said the green fee is 4,500 yen per person, and you can play all day. Nothing special; greens looked round and flat, but the place looked well-kept.

The room was peaceful and silent. Not even any ticking from the alarm clock. Just superb sense of relaxation. I can't say enough about that. Excellent desk. Free internet in room. Big window. Really. We hated to pack up.

Weather was so perfect in April we didn't need too many excuses to have fun. My Japanese wife loved the second-floor ofuro (hot bath), and our son did a dozen reps non-stop on the swimming pool slide. Indoor and outdoor pools. They only go to one-meter in depth, so don't count on lap swimming. I did see some men swimming laps in the beach area. With wetsuits, which help. Shoji, our snorkeling guide, was outstanding and entirely patient and helpful. Took us on boat out to edge of reef, where the underwater views were good. Not much depth, but lots of types of fish and a huge assortment of coral.

As for food, the hotel breakfast was impressive and of course designed for Japanese taste. I loved the fresh fruit and nice breads. The hot food was not aimed at me.

We found three good cafes worth a visit: Cafe Puff-Puff, which is just about a mile away, an easy drive. This is a cool, seaside cafe of the type often found in Okinawa prefecture, with soft jazz in the background and fresh and trendy cuisine. Good place to ease into the lifestyle. An's Cafe near the ferry terminal opened at 10 for breakfast, with a simple 'morning set,' with fried egg, bacon, toast and coffee, for 500 yen, about a fifth of the price of a hotel breakfast. Really nice people. We found more in English there because one young waitress speaks English well. She also works as an English-language staffer on cruise ships, so you foreigners (like me) can hope she's still there. Nice interior, tastefully decorated. Foreigners would like the look and feel and the coffee.

Another good stop, especially if you have kids craving Western food, is Vanilla Deli in the restaurant district, where the hamburgers are just excellent, using the local and very tasty Ishigaki beef. Wow. Try the burger with creme cheese. Look for the sign in English above the windows on front of building. It's not on main dori (street) but is about 100 meters inland on a fairly wide side street. Took us awhile to find it, but finally spotted the sign. Worth the search.

We really enjoyed Ishigaki. Also did usual sightseeing and took tour of other islands. All great. Best part was the hotel.

Stayed 4 nights here in mid-November. Great location for our needs. Though not in the city, it is easy to get there by bus, taxi, or car. Close to airport, but we never heard a plane. The hotel staff deserve the highest praise. They were so helpful in booking restaurants, providing information, explaining things, and booking an island tour. Most could speak some English (or could find someone quickly that could). Nothing seemed a chore, they always had a smile. Not knowing Japanese, the concierge service was very important to us and they made our trip more enjoyable.

We ate at the hotel's Chinese Restaurant which was fabulous and the Japanese Restaurant which was very good. The outdoor pool was already closed for the season, but the indoor pool was still open....water warm, great facilities, beautiful atrium room with floor to ceiling windows. We were in the tower wing on the 9th floor corner room...very spacious with lovely views. Bathroom was very spacious, clean, modern. Bed was firm, but very comfortable, with nice fluffy sheets and pillows. They also have very nice shops that are competitively priced with a wonderful selection of items. The hotel is expensive compared to the other hotels in town, but you get what you pay for.