Hotel location is fantastic. it's near the transportation hub (5 mins walk from Subway exit, 10 min walk to Tenjin Bus Center) Marinoa City is a 30 min bus ride away. Online guides say that Tenjin has many Yutai stalls that line the streets at night, but we didn't see a lot of Yutai stalls near the hotel.
I stayed at the hotel twice. For the first leg of our stay, we were booked into the semi-double room. This would be just nice for two, however it was a squeeze for me due to the baby cot and a double bed (I had my three year old and 1 year old kids with me). There wasn't really a lot of space, even opening the luggage was an issue. For the second leg of our stay, we were booked into the standard twin room. This was much more spacious with twin beds.
I like the security of the hotel. You don't need to press the button for your floor. All you need to do was tap your card on the card reader in the lift and it would automatically select the floor for you. This is a thoughtful feature if you've got a lot of things to carry.
My parents left some new shirts behind by accident and only discovered it when we reached home (Singapore). I emailed the hotel and they found the shirts but replied that they would only send it over after I paid for postage. There was no reply when I asked about the postage cost and I left the matter alone. Imagine my surprise when I found the shirts in my mailbox! They sent it over FOC :) Great service even though we had left Fukuoka for a while.
If you need a baby cot, I would suggest requesting for a Standard Twin Room.
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.