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“service & room service saved the stay” 3 of 5 stars
Review of Richmond Hotel Fukuoka Tenjin

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Richmond Hotel Fukuoka Tenjin
3.0 of 5 Hotel   |   4-8-25 Watanabedori, Chuoku, Fukuoka 810-0004, Fukuoka Prefecture   |  
Hotel amenities
Ranked #8 of 179 Hotels / Ryokan in Fukuoka
Certificate of Excellence 2014
Basel, Switzerland
Top Contributor
65 reviews 65 reviews
27 hotel reviews
Reviews in 28 cities Reviews in 28 cities
59 helpful votes 59 helpful votes
“service & room service saved the stay”
3 of 5 stars Reviewed September 21, 2013

not for that price. but that's something one could say generally about many Japanese hotels, being used to other Asian countries. as it is with other hotels, this one has seen it's best days a while ago. however, the rooms are large, the service is excellent and the room service food is probably the best i ever had - staying 60% of my life in hotels. big plus.

BUT there's no WiFi - I mean come on, it's not 1996 anymore. also, you have to call reception every day if you want your LAN to be activated.

room is ok, as stated before, similar to many hotels in Japan but not on the level of e.g. China, Singapore, Hong Kong (some), Korea etc. where you can get modern, perfect quality for reasonable prices.

  • Stayed September 2013, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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454 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • Indonesian first
  • Italian first
  • Japanese first
  • Russian first
  • Thai first
  • Any
English first
Singapore
Top Contributor
63 reviews 63 reviews
20 hotel reviews
Reviews in 26 cities Reviews in 26 cities
81 helpful votes 81 helpful votes
4 of 5 stars Reviewed September 10, 2013

Location, location, location.

You will never run out of places to shop in Tenjin with Loft just next to the hotel and the Tenjin Underground Mall a mere 5 minutes away. There is a Matsumoto Kiyoshi when you come down the stairs from Richmond Hotel and numerous malls are connected to the underground pedestrain walkway. Mitsukoshi, Solaria Stage, Solaria Plaza, Daimaru, Tenjin Core, Tenjin Verve are some of the malls that you can access from the underground mall. Most of these malls and shops close at 8pm and you can head to Bic Camera which closes slightly later.

There is a Lawson convenience store if you are returning to the hotel via the underground mall. Another small convenience store is also along the same street as Loft and there is a large 7-11 across the street from the hotel.

If you are headed to Tosu Premium Outlet, you can take the Nishitetsu Line which is the line closest to the hotel. Alight at Ogori Station and there is a bus that brings you to the Tosu Premium Outlet.

The beds in the hotel are comfortable and each room has a air humidifier which is thoughtful. I would love the hotel to have more staff speaking English as communication can be challenging at times.

  • Stayed August 2013, traveled solo
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore, Singapore
Senior Contributor
28 reviews 28 reviews
20 hotel reviews
Reviews in 23 cities Reviews in 23 cities
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed August 29, 2013

I stayed with my husband & 1 year old child from 25-Aug to 27-Aug. We took the double bed, corner room, which was slightly more spacious (but still quite small of course).

Location of the hotel is good - 5 minutes walk to Tenjin Minami-station, right next to LOFT, 5-10 minutes walk to daimaru, 5 minutes walk from a starbucks, 2 convenience stores and the electronics store (bic camera) is just behind the hotel. The main shopping street is only a 10-15 minutes walk away, with the Apple store, forever 21/h&M, and the ramen / gyoza restaurants as well. Canal city is a good shopping complex for families as there is a whole floor selling kids clothing and items. This is about 20 minutes slow walk away.

The hotel provides walking maps to all the famous ramen, gyoza restaurants, bars, etc at the 1st floor lobby. They also provide free Japanese newspapers every morning. When it was raining, we borrowed umbrellas from the reception.

There is free wifi throughout the hotel, no passwords required.

The hotel restaurant (Yokohai) is also quite a good place for lunch; with pasta set meals at around 1000 yen.

I would recommend this hotel to stay at if in Fukuoka. The Tenjin area is a very lively area compared to the Hakata station area.

  • Stayed August 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chicago, Illinois
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
Reviews in 8 cities Reviews in 8 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed August 18, 2013

The location was excellent just off the Tenjin Minami stop on the bus from Hakata station and by the airport train line. About a 15 min walk to Canal City.
The staff was very helpful with directions and super polite at check-in. Ask for a map that has Ippudo and Ichicran labeled!
The room has wifi and is small (which is common in business hotels), clean, and nicely furnished.
The restaurant has a good breakfast buffet.

  • Stayed July 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Bangkok, Thailand
1 review
5 of 5 stars Reviewed August 9, 2013

I stayed at this Richmond Hotel for 2 nights (3-5 August 2013) and I will never be disappoint to stay at this hotel. My room is spotless (either room size is small, but it is functional). Location is great as you can walk 5 mins to Subway Station (Tenjin Station) and lots of shopping and eatery in the area.
I would recommend my friends to stay there and also I will be happy to stay there in my next visit to Fukuoka.

  • Stayed August 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hong Kong, China
1 review
5 of 5 stars Reviewed June 9, 2013

It's next to Loft and close to Tenjin Nan station. The hotel staff are able to speak English which helped me a lot. The room space was good. It has space for two suitcases. You could choose corner double if you want a real queen-sized bed. It has free wifi in the room as well which fitted the current need of most of the people.

Room Tip: Choose corner double if you want a real queen-sized bed. The space was good. It has space for two...
See more room tips
  • Stayed July 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
rnt_fukuoka_tenjin, マネージャー at Richmond Hotel Fukuoka Tenjin, responded to this review, June 12, 2013
Thank you for staying with us this time.
We are so happy that you had a confortable time here in this Fukuoka.
All our rooms including corner double are specious for everyone to stay.
All the time we are trying to improve quality of our hospitality to meet the
demand or requests from guests.
If you have any questions feel free to ask us any time.
We look forward to seeing you again in the near future.
Thank you for posting.

General Manager
Richmond Hotel Fukuoka Tenjin
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Penang
Senior Contributor
31 reviews 31 reviews
31 hotel reviews
Reviews in 24 cities Reviews in 24 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed June 6, 2013

The hotel is located in the shopping district of Tenjin, next to the Loft store. The taxi fare to the hotel from the airport is approximately JPY2,000 depending on traffic. I booked a non-smoking twin room which is of average size. A kettle is provided for coffee and tea making. Our hotel rate is inclusive of breakfast. There is a small buffet spread of either Japanese or Western breakfast. However there are no fried eggs available. Upon check in you are informed to prepay for the room for the duration of your stay through a cash machine. You can either pay by cash or credit card. The rate for a Saturday night is nearly double that of weekdays.The staff is polite and courteous and most of them know a bit of English. Transportation around the city is by underground train or by bus. We took the bus which cost us a minimum of JPY100. We also did a lot of walking to visit the shrines and temples.

  • Stayed May 2013, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Richmond Hotel Fukuoka Tenjin

Address: 4-8-25 Watanabedori, Chuoku, Fukuoka 810-0004, Fukuoka Prefecture
Location: Japan > Kyushu-Okinawa > Fukuoka Prefecture > Fukuoka
Amenities:
Room Service Wheelchair access
Hotel Style:
#1 Family Hotel in Fukuoka
#6 Business Hotel in Fukuoka
#10 Romantic Hotel in Fukuoka
Price Range (Based on Average Rates): $
Hotel Class:3 star — Richmond Hotel Fukuoka Tenjin 3*
Number of rooms: 250
Official Description (provided by the hotel):
Parking:32 ... more   less 
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Also Known As:
Richmond Hotel Fukuoka

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