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“Larger and inner city hotel room” 5 of 5 stars
Review of The Yokohama Bay Hotel Tokyu

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The Yokohama Bay Hotel Tokyu
4.5 of 5 Hotel   |   2-3-7 Minatomirai Nishi-ku, Yokohama 220-8543, Kanagawa Prefecture (Nishi-ku)   |  
Hotel amenities
Ranked #1 of 108 Hotels / Ryokan in Yokohama
Certificate of Excellence 2014
Ching Mai
Senior Contributor
29 reviews 29 reviews
23 hotel reviews
Reviews in 13 cities Reviews in 13 cities
10 helpful votes 10 helpful votes
“Larger and inner city hotel room”
5 of 5 stars Reviewed March 15, 2013

The room is larger more than the others that had been. Cleaness is noticeable appearance , large bath room and delicious japanese breakfast . The location is on subway and shopping mall that the door direct to . We enjoy sightseeing at night by walking also joint our conference. This hotel is the good one especially the location on public transportation and room quite good

  • Stayed March 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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887 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (31)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Perth, Australia
Senior Contributor
42 reviews 42 reviews
42 hotel reviews
Reviews in 23 cities Reviews in 23 cities
69 helpful votes 69 helpful votes
4 of 5 stars Reviewed February 3, 2013

Good value western style hotel in a good location. Staff friendly but language a bit of a problem. Food was good but expensive especially breakfast. Room clean and comfortable and good size for a Japanese hotel. Connections to Haneda airport good.

  • Stayed November 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore, Singapore
2 reviews
Reviews in 2 cities Reviews in 2 cities
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed February 2, 2013

In order to be fair, the location is very good if you are in Yokohama for Business with EPC Clients. Actually you are next to the major one. Form a price perspective very pricey and the expectations are high by default.
Checked in in the hotel at 21.30 and after a shower and checking of mails wanted to have some food. Called at 22.30 and in room dining was closed. Fair enough. Maybe is the culture I assumed. Checked for complimentary water and none was provided. A bottle of still water will cost you 420 JPY . the cherry on the cake which I din't complain at the time was next morning. Wake up at 10.00 and lost breakfast. wanted to make a coffee but no coffee was provided either. only two different type of tea. Consequently a double espresso 800 JPY.
Coming back to hotel after dinner the coffee trays are still on the table and the bed linens have some brown mark. Consequently a complain had to be made. Overall for 300 USD and 5 star hotel I would except something better and most importantly the espresso to be espresso not black coffee!

  • Stayed February 2013, traveled on business
    • 1 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reading, United Kingdom
Senior Contributor
40 reviews 40 reviews
17 hotel reviews
Reviews in 19 cities Reviews in 19 cities
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed January 29, 2013 via mobile

I stayed briefly in this hotel. Everything was great except that the tv channels are very limited. No wowow channels.. and no Dlife channel as well. Too bad if you are going to spend time in the room. However, access to minatomirai station is easy.. as well as the theme park Cosmoworld. I would recommend this hotel for shorter stays.

  • Stayed January 2013
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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los angeles
Contributor
14 reviews 14 reviews
10 hotel reviews
Reviews in 6 cities Reviews in 6 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed January 24, 2013

I stay in Minatomirai several times a year and decided to try Pan Pacific for the first time. I was able to book a balcony room for JPY 8000 ($100 USD), which I thougt was a steal. Granted, I stayed on a Sunday so that may explain the low price.

I went there not expecting much but the room was much larger than I expected and the bathroom was quite spacious. It had a separate shower and a wonderful bath tub -- pretty luxurious and very relaxing. I'm not sure if all the rooms are set up this way but I was really happy with the room.

There are two chairs and a table out on the balcony if you want to sit out there and drink coffee but be forewarned -- the space is TINY. I find it funny that they call it the "balcony room" as if to put emphasis on this feature but it's really not much of a feature.

The hotel staff was exteremely polite and allowed us to check in an hour earlier. Also, another great thing about this hotel is that it is connected to Queen's Square and Landmark Tower so even if it's raining, you can get around without an umbrella. There is a Cosmo World (a small amusement park...more like a local fair in the states) across the way if you want to entertain children. There's lots of shopping; both clothing and anime-type shops. And last but not least, foods galore. There are plenty of places to eat so I would recommend venturing out of the hotel for meals. The restaraunt floor at Collette Mare by the Sakuragicho train station has a good variety but super crowded on weekends. If you want some western sweets, go to World Porters and try the doughnut hole at Leonards too!

  • Stayed October 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Larne, United Kingdom
Contributor
17 reviews 17 reviews
10 hotel reviews
Reviews in 7 cities Reviews in 7 cities
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed January 4, 2013

the rooms are very big and very clean, great location, very quite hotel considering location and size. lots of restaurants and cafes to choose from. great views over Yokohama bay area. part of the landmark building which is one of the tallest buildings in japan, stayed here on business and will be returning.

  • Stayed November 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Perth, Australia
Contributor
17 reviews 17 reviews
13 hotel reviews
Reviews in 12 cities Reviews in 12 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed December 19, 2012

Stayed here when the Intercon nearby was fully booked.

Clean and good overall service. Breakfast great. Lots of restaurant options in the adjoining shopping centre.

Re. earlier post on dubbed CNN - there is a button on the remote that removes the voice-over for CNN and BBC World. Only 2 channels in English unfortunately.

Only negative was slow wi-fi on the last night. When I called reception, the response was that there were many foreigners who checked in that evening - hence, the system was overloaded.

Otherwise, a very good hotel - good service. And they did allow an earlier check-in for me after having arrived from London.

Room Tip: Rooms facing the Ferris wheel a good option.
See more room tips
  • Stayed December 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Yokohama Bay Hotel Tokyu

Address: 2-3-7 Minatomirai Nishi-ku, Yokohama 220-8543, Kanagawa Prefecture
Location: Japan > Kanto > Kanagawa Prefecture > Yokohama > Nishi-ku
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Luxury Hotel in Yokohama
#1 Business Hotel in Yokohama
#1 Spa Hotel in Yokohama
#1 Family Hotel in Yokohama
#2 Romantic Hotel in Yokohama
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — The Yokohama Bay Hotel Tokyu 4.5*
Number of rooms: 480
Reservation Options:
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Also Known As:
Pan Pacific Yokohama
Yokohama Pan Pacific

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