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“Visiting a historic landmark” 4 of 5 stars
Review of New Grand Hotel

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New Grand Hotel
4.5 of 5 Hotel   |   10 Yamashiracho, Naka-ku, Yokohama 231-8520, Kanagawa Prefecture   |  
Hotel amenities
Ranked #3 of 109 Hotels / Ryokan in Yokohama
Certificate of Excellence
Yokohama, Japan
Top Contributor
55 reviews 55 reviews
14 hotel reviews
Reviews in 36 cities Reviews in 36 cities
38 helpful votes 38 helpful votes
“Visiting a historic landmark”
4 of 5 stars Reviewed October 2, 2012

We only had lunch in one of the historic rooms and were also treated to a tour of the famous staircases, McArthur appartments, the chapel with stunning views of Yokohama harbour and the Minato Mirai reclaimed land area. A place to recommend for friends to stay.

Stayed September 2012, traveled with friends
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473 reviews from our community

Traveler rating
    173
    233
    51
    11
    5
See reviews for
192
129
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
Date | Rating
  • Chinese (Traditional) first
  • English first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
Noida, India
Top Contributor
76 reviews 76 reviews
51 hotel reviews
Reviews in 44 cities Reviews in 44 cities
98 helpful votes 98 helpful votes
4 of 5 stars Reviewed July 9, 2012

This is one of the better hotels of Yokohama and not expensive as well. Is close to all the major tourist attractions in town. The rooms are clean and well organized. The staff is amazing and they even gifted me the Holy Book of Buddhism during check-out. Taxis are available outside the hotel. Overall, a very nice experience.

  • Stayed March 2012, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Brisbane, Australia
Contributor
11 reviews 11 reviews
10 hotel reviews
Reviews in 6 cities Reviews in 6 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed January 12, 2012

We stayed at this hotel for 4 nights leading up to New Years Eve, and we found it to be a great hotel.
The location is excellent, being only a few minutes walk from Chinatown and Motomachi Shopping Street, and over the road from the waterfront promenade and the Hikawa Maru. The city is about 15 minutes easy walking.
Upon checkin we were upgraded from a standard room to a lovely corner room with a fabulous view of the harbour and the Minato Mirai area. The room was spotless and spacious with a very comfortable bed, and even though it was winter the air conditioning worked well.
We ate in the Coffee Shop one morning and whilst it was a bit pricey the food was very good quality and well presented.
All the staff at the hotel were very polite, friendly and helpful.
A vist to the old part of the hotel is recommended as it has been perfectly preserved in a pre war era.

Room Tip: Request a room in the new hotel overlooking the harbour.
See more room tips
  • Stayed December 2011, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Saitama, Japan
Top Contributor
51 reviews 51 reviews
9 hotel reviews
Reviews in 18 cities Reviews in 18 cities
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed January 4, 2012

This is "the historic hotel" in Yokohama. This is a place for those who like the atmosphere of the good old days in Yokohama (like me), or those who are interested in Japanese history. Visitors who are not familiar with the place or Japanese history will find it very ordinary. If you are interested in Japanese history, check out the hotel website. If you aren't, then this is not for you.

  • Stayed January 2012, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
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Spain
Senior Contributor
40 reviews 40 reviews
26 hotel reviews
Reviews in 28 cities Reviews in 28 cities
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed October 14, 2011

Small room without Wifi, friendly staff. A nice garden/patio for lunch. Part of the hotel due for upgrade to 2011 standard.
Short walk to shopping area ans China Town,

All over a nice stay.

  • Stayed October 2011, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Delhi
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed December 21, 2010

Very shabby and dirty approach road, claustrophobic hotel interiors, poor service and very unhelpful and unwilling staff, very ordinary room, paid internet, the only plus is decent house keeping & cleanliness...

  • Stayed December 2010, traveled with friends
    • 2 of 5 stars Value
    • 2 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service

Review collected in partnership with Cleartrip

Was this review helpful? Yes 4
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Honolulu, Hawaii
Contributor
11 reviews 11 reviews
Reviews in 5 cities Reviews in 5 cities
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed October 15, 2010

Hotel staff friendly but out of the way from train stations and no wi-fi connection. Room smoky, son was not happy

  • Stayed October 2010, traveled with family
    • 2 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about New Grand Hotel

Address: 10 Yamashiracho, Naka-ku, Yokohama 231-8520, Kanagawa Prefecture
Location: Japan > Kanto > Kanagawa Prefecture > Yokohama
Amenities:
Bar / Lounge Beach Business Center with Internet Access Children Activities ( Kid / Family Friendly ) Spa Wheelchair access
Hotel Style:
#2 Spa Hotel in Yokohama
#3 Romantic Hotel in Yokohama
#3 Luxury Hotel in Yokohama
#4 Family Hotel in Yokohama
#8 Business Hotel in Yokohama
Price Range (Based on Average Rates): $
Hotel Class:4.5 star — New Grand Hotel 4.5*
Number of rooms: 249
Official Description (provided by the hotel):
Hotel New Grand is your classic&comfortable home.Sophisticatedly furnished room produces a noble,dignified ambience,gently wrapping your stay withpure relaxation.Inheriting the tradition and history, the unique Hotel New Grand style has matured with the city ofYokohama ... more   less 
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Also Known As:
New Grand Yokohama

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