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“Visiting a historic landmark” 4 of 5 stars
Review of Hotel New Grand

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Hotel New Grand
4.5 of 5 Hotel   |   10 Yamashiracho, Naka-ku, Yokohama 231-8520, Kanagawa Prefecture (Kannai)   |  
Hotel amenities
Ranked #5 of 110 Hotels / Ryokan in Yokohama
Certificate of Excellence
Yokohama, Japan
Level Contributor
55 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
“Visiting a historic landmark”
4 of 5 stars Reviewed October 2, 2012

We only had lunch in one of the historic rooms and were also treated to a tour of the famous staircases, McArthur appartments, the chapel with stunning views of Yokohama harbour and the Minato Mirai reclaimed land area. A place to recommend for friends to stay.

Stayed September 2012, traveled with friends
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517 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
Date | Rating
  • Chinese (Traditional) first
  • English first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
Noida, India
Level Contributor
81 reviews
55 hotel reviews
common_n_hotel_reviews_1bd8 106 helpful votes
4 of 5 stars Reviewed July 9, 2012

This is one of the better hotels of Yokohama and not expensive as well. Is close to all the major tourist attractions in town. The rooms are clean and well organized. The staff is amazing and they even gifted me the Holy Book of Buddhism during check-out. Taxis are available outside the hotel. Overall, a very nice experience.

  • Stayed March 2012, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brisbane, Australia
Level Contributor
13 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed January 12, 2012

We stayed at this hotel for 4 nights leading up to New Years Eve, and we found it to be a great hotel.
The location is excellent, being only a few minutes walk from Chinatown and Motomachi Shopping Street, and over the road from the waterfront promenade and the Hikawa Maru. The city is about 15 minutes easy walking.
Upon checkin we were upgraded from a standard room to a lovely corner room with a fabulous view of the harbour and the Minato Mirai area. The room was spotless and spacious with a very comfortable bed, and even though it was winter the air conditioning worked well.
We ate in the Coffee Shop one morning and whilst it was a bit pricey the food was very good quality and well presented.
All the staff at the hotel were very polite, friendly and helpful.
A vist to the old part of the hotel is recommended as it has been perfectly preserved in a pre war era.

Room Tip: Request a room in the new hotel overlooking the harbour.
See more room tips
  • Stayed December 2011, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Saitama, Japan
Level Contributor
60 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed January 4, 2012

This is "the historic hotel" in Yokohama. This is a place for those who like the atmosphere of the good old days in Yokohama (like me), or those who are interested in Japanese history. Visitors who are not familiar with the place or Japanese history will find it very ordinary. If you are interested in Japanese history, check out the hotel website. If you aren't, then this is not for you.

  • Stayed January 2012, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Spain
Level Contributor
41 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 stars Reviewed October 14, 2011

Small room without Wifi, friendly staff. A nice garden/patio for lunch. Part of the hotel due for upgrade to 2011 standard.
Short walk to shopping area ans China Town,

All over a nice stay.

  • Stayed October 2011, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Delhi
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed December 21, 2010

Very shabby and dirty approach road, claustrophobic hotel interiors, poor service and very unhelpful and unwilling staff, very ordinary room, paid internet, the only plus is decent house keeping & cleanliness...

  • Stayed December 2010, traveled with friends
    • 2 of 5 stars Value
    • 2 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service

Review collected in partnership with Cleartrip

Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Honolulu, Hawaii
Level Contributor
17 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 stars Reviewed October 15, 2010

Hotel staff friendly but out of the way from train stations and no wi-fi connection. Room smoky, son was not happy

  • Stayed October 2010, traveled with family
    • 2 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel New Grand

Address: 10 Yamashiracho, Naka-ku, Yokohama 231-8520, Kanagawa Prefecture
Location: Japan > Kanto > Kanagawa Prefecture > Yokohama > Kannai
Amenities:
Business Center with Internet Access Children Activities ( Kid / Family Friendly ) Restaurant Spa Wheelchair access
Hotel Style:
#2 Spa Hotel in Yokohama
#3 Luxury Hotel in Yokohama
#3 Romantic Hotel in Yokohama
#6 Family Hotel in Yokohama
#8 Business Hotel in Yokohama
Price Range (Based on Average Rates): $
Hotel Class:4.5 star — Hotel New Grand 4.5*
Number of rooms: 249
Official Description (provided by the hotel):
Hotel New Grand is your classic&comfortable home.Sophisticatedly furnished room produces a noble,dignified ambience,gently wrapping your stay withpure relaxation.Inheriting the tradition and history, the unique Hotel New Grand style has matured with the city ofYokohama ... more   less 
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Also Known As:
New Grand Yokohama

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