For the second time I have just returned from a week here on business. The location of the hotel is excellent. Very convenient for the station, and connections to the airports NRT and HND. The surrounding area is good, and safe, and there are lots of shops and restaurants nearby.
The rooms are spotless, and generous by Japanese standards (usually smaller). The TV offers English speaking channels, and wifi was included in my rate. Breakfast is ok as a buffet style goes. Never really does it for me though.
I have one major quibble and that is the check-in policy. 3pm for business travelers from Europe who all arrive on flights in the morning means that you're unable to get settled, and washed, and changed without using the gym changing (if your rate allows). I think some forethought to this could allow a number of 'early check-in' rooms to cater for the business traveler that arrive after 12-15 hours on a plane before being told they need to wander the streets for a further 4 hours before they can rest... not great.