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“A Business Hotel in the Right Location” 4 of 5 stars
Review of InterContinental Yokohama Grand

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InterContinental Yokohama Grand
4.0 of 5 Hotel   |   1-1-1 Minato Mirai, Nishi-ku, Yokohama, Kanagawa Prefecture 220-8522, Japan (Nishi-ku)   |  
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Ranked #17 of 91 hotels in Yokohama
Kuala Lumpur, Malaysia
Senior Contributor
47 reviews 47 reviews
35 hotel reviews
Reviews in 23 cities Reviews in 23 cities
80 helpful votes 80 helpful votes
“A Business Hotel in the Right Location”
4 of 5 stars Reviewed January 30, 2013 via mobile

Looks like a Buruj Arab Dubai minus the Platform or is it the other way around?
Surrounded by Shopping Complex, Underground Train Station, Exhibition Hall, Theme Park, Ferris Wheel, River Taxi and an Open Sea. Infact Convenience Store is just around the corner!
Everything you need, Everything you may think you need is here around you!
Welcoming Service by their staff is Overwhelming! They are trying their very best to impress you.
Beauty Parlour, Peer 21 Restaurant, Exclusive SPA Centre are there for you to indulge yourself into.

Stayed January 2013, traveled on business
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (45)
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English first
Cairo, Al Qahirah, Egypt
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 16, 2013

Best and most pleasant stay ever,
I was there on a business and leisure trip stayed there for 10 days, had my stay divided for some time in Ocean view room and on a city view room deluxe rooms.
go for ocean view room if you are into the sea view and quiet nights, go for city room if you prefer to have a great view of the lovely cosmo clock, I loved both views.
its 30 to 45 min from tokyo, using the metro which is inside the mall 5 minutes walk. its really easy to use the metro there. the mall has lots of stuff, the hotel rooms were spacious, nice and pleasant.
minatomirai station is 5 minutes walk from there u can go to yokohama station to mid town yokohama or go to the end of line in shibuya station in tokyo.

Food was great, had a good chance to go around yokohoma walking, its a very nice and pleasant place to be in.
The best part about the hotel is the staff really, the English speaking concierge Natasha is much more than helpful, she helped me more than enough to plan my days in tokyo and she helped me also to get back a wallet I lost in the metro that had 30000 yen.
I would definitely go to this hotel if I ever visited japan again, I really loved it.

Room Tip: the higher the better the view :) choose ocean view if you prefer less light at night and tranquil...
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  • Stayed April 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Perth, Australia
Top Contributor
79 reviews 79 reviews
29 hotel reviews
Reviews in 36 cities Reviews in 36 cities
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed January 13, 2013

I stayed for 5 nights for a recent business trip to Yokohama. So easy to get to and from Haneda with the limousine bus stopping right outside. Good service from reception and concierge and had a very nice room with a view over the bay. I do agree with some previous reviewers that the carpet is sadly in need of replacement, my room had several faded spots and my colleague's room was worse. The hotel lobby bar had their carpet replaced while we were there so hopefully that is the start of having the carpets replaced all through the hotel. I found the bed very comfortable. Room service was prompt and delicious. The hotel had several different cuisines represented in its restaurants and there were also some lovely restaurants nearby in the Queen's Mall/Landgate complex. Good internet in the room so easy to work and stay in touch with home! Happy to stay here next time I'm working in Yokohama.

  • Stayed January 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Yokohama-shi, Kanagawa, Japan
Top Contributor
70 reviews 70 reviews
22 hotel reviews
Reviews in 28 cities Reviews in 28 cities
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed January 11, 2013

Club floors are fine, harbour view recommended and the drinks/canapes/breakfast in the Club Lounge are well worthwhile. Internet works, restaurants are fine and excellent ones are just around the corner in Minato Mirai or across the Bay in Chinatown and, of course, Salone2007, one of the world's great places to eat.

Room Tip: Bay view, high-floor unless you want a possible look at Mt. Fuji -- then the otherside is best for y...
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  • Stayed February 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Tokyo, Japan
Senior Contributor
32 reviews 32 reviews
32 hotel reviews
Reviews in 28 cities Reviews in 28 cities
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed November 11, 2012 via mobile

stayed 1 night for business. Checked in ok, very polite. Room was dated. This hotel was very nice when opened but now need some renovation on lightning, furniture. Bed was not Intercontinental standard, very hard and there was no soft part, room chair was like from some cheap hotel chain. Desk is not good for work, only one power outlet located behind the table. No room light control near bed. Since the room had a nice view of the sea, just wished for much comfy furniture to relax.

  • Stayed November 2012
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed November 4, 2012

Good Points:
Nice views
Great breakfast
Great for joggers
Convenient direct bus from both Narita and Haneda
Spacious rooms

Weak Points:
Rooms a little run down (especially carpets)
Out of the way location
Expect more for that price
Gym hours (opens at 9am)

  • Stayed October 2012, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Shrewsbury, United Kingdom
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed October 27, 2012

Stayed here on business for a week in a Deluxe room with sea view. The rooms are of a good size, but the decor is very dated, the carpet looked faded and the furniture was chipped and had been overpainted too many times.

The facilities are also poor. Guests have to pay a VERY steep fee to use the pool/spa area, which is in a poor state of repair and foreign guests appear to be discouraged from using it.

The bar lacks in any atmosphere and is tucked away in a windowless room. In a building with so many great views, this is astonishing. A band plays in there some evenings, but the band that I saw was so loud that it would have been impossible to hold a conversation.

Colleagues stayed at the Pan-Pacific hotel next door and reported a far better experience.

A final note - try and get a room rate with breakfast included. The on-site rate for the breakfast is the most expensive that I have ever seen.

Room Tip: Away from the elevators, they have a very loud "ding"!
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  • Stayed October 2012, traveled on business
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about InterContinental Yokohama Grand

Also Known As:
Intercontinental Yokohama Grand Hotel
Intercontinental Yokohama Grand Hotel Yokohama
Inter Continental Hotel Yokohama
Inter Continental Yokohama
Inter-Continental Yokohama
Yokohama Inter-Continental
Address: 1-1-1 Minato Mirai, Nishi-ku, Yokohama, Kanagawa Prefecture 220-8522, Japan
Phone Number:
Location: Japan > Kanto > Kanagawa Prefecture > Yokohama > Nishi-ku
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Romantic Hotel in Yokohama
#4 Luxury Hotel in Yokohama
#10 Family Hotel in Yokohama
#12 Business Hotel in Yokohama
Price Range (Based on Average Rates): $$
Hotel Class:4 star — InterContinental Yokohama Grand 4*
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