Just returned from a business trip and spent 1 week in the Associa Shin-Yokohama.
What can I say? I had the perfect stay at this hotel and there are only very little things to criticize.
First of all, upon arrival at Narita Airport there is a limousine bus that takes you directly to Shin-Yokohama station (around 105 minutes depending on traffic conditions). The hotel is literally built inside Shin Yokohama Station and occupies parts of the 10th to 19th floor of Shin-Yokohama station. The other part is an electronics shop called 'Big Camera' (floors 3 to 9 if I remember correctly), a Takashimaya Food Center, a book store and also restaurants on the 10th floor. So, transportation, shopping and dining are all in one building.
Now for the hotel: Check in was a breeze very friendly and I got a room on the 19th floor with excellent view. There are basically only two downsides as far as the rooms are concerned:
1.) The rooms are tiny and very small so that there is hardly any space to put your suitcase.
2.) There are only 2 English TV channels (CNN and BBC News) - not exactly the most exciting channels to relax in bed after a long day in the office, but well, there is free internet which serves very well as a window to the English speaking world.
Apart from that, the bathroom has o.k. size, is well equipped and the bed was one of the most comfortable ones I ever had in a hotel. Everything is extremly clean and well maintained so that the hotel looked like brand new to me.
I did not try breakfast in the Associa Lounge on the 12th floor, so I cannot commment on the food quality.
All in all: An excellent experience in a great hotel in a central location.
Room Tip: High Floor (for a great view)!
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.