There is such choice for places to stay in the Hakone area that we decided on the Hyatt due to location close to Gora and therefore a large number of the sights that you want to see. We arrived at Gora station and called through to the hotel and within 5 minutes the shuttle bus was there to whisk up to the hotel. We were warmly greeted and quickly and efficiently checked into our room. We were upgraded (thank you!) as it was our honeymoon and the room was lovely! The view over the mountains was perfect and it was nice to see the sunset here. The room was very large with an extremely large and comfortable bed - we slept extremely well! The bathroom with separate toilet and wetroom shower (complete with little stall so you can shower the Japanese way!) was awesome as well - lots of space to move around! It was very nice that complimentary drinks are served 4pm-7pm in the Living Room so we went down to enjoy some champagne whilst planning our day of exploring the next day. My husband has some sushi for dinner and said it was good but maybe did not justify the price tag. In the morning there was complimentary tea, coffee and juice again in the Living Room.
The hotel kindly stored our bags for us and then delivered them to Gora station when we had finished our sightseeing, which was very helpful and extremely appreciated.
My only comments is that at the price per night it seems a little bad to charge for internet in the rooms. We were also unable to use the onsens due to small tattoos but this happens in a few hotels in Japan as well.
All the staff we encountered from Front Desk to Housekeeping to the Restaurant staff were very friendly, professional and efficient and went out of their way to make sure we were comfortable.
We would go back for sure.
PS make sure that you pop up to the 5th Floor for a view of Mount Fiji on a clear day!
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- Also Known As:
- Hyatt Regency Hakone Hotel Hakone-Machi
- Hyatt Regency Hakone Machi