My wife and I have just stayed 2 nights at this hotel. The room on level 5 was roomy and comfortable. The staff were friendly and helpful. But the prices we had to pay for the food were outrageous. For example a small bowl of fruit for breakfast was 1600 yen. Orange juice 1000 yen, coffee 800 yen. There is no breakfast buffet. You are forced to order al a carte. 50000 yen for 2 for breakfast is too much to pay. As the hotel is not in any town, you are effectively forced to eat in the hotel in the evening. As the buses stop at 8.30pm, a taxi would be the only option to get home if you dined elsewhere. So, although the hotel ticked the right boxes regarding the room and staff, we felt we were ripped off with the food pricing and hence we left with a desire to write a review like this.
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- Also Known As:
- Palace Hotel Hakone Machi
- Palace Onsen Hotel Hakone