Hakone is expensive - its only 85 minutes by the Romancar train from Shinjuku, therefore super popular for weekend trips. It took me a while to decide on Fujimien - its pretty much the only ryokan that has a reasonable price tag to it, and great reviews. And we thoroughly enjoyed our 2 night stay there.
We went on a Thursday, hoping to beat the crowd a bit. I think it worked out - it definitely seemed much busier on the Saturday when we left. Don't be too daunted by its location - it's actually situated in a spot that you would have to visit any way - if you plan to do the pirate cruise and take the gondola (ropeway) up to the black egg valley. We highly recommended both of these activities! Coming back to the location - we took the T bus when we got off at Hakone, and it was a solid 35 minute of windy road bus ride. Not particularly pleasant, but the bus was not crowded and the scenary was amazing. When you get off the bus, walk back a wee bit and you would see Fujimien on the other side of the road. It's about a 1-minute walk. We had a great reception there, the staff were eager to ensure we were well settled in. The other way to reach Fujimien is the scenic route - you take the Tanzia train to Gora, take the cable car, then take the Gondola Ropeway. At the terminus of Ropeway is the terminus of the T-bus (which is right next to the pirate ship cruise port), from there you take the T bus, and it's only 4 stops to Fujimien. Usually no one will stop at all for those 4 stops, so it only takes about 1-2 minutes bus ride to get to Fujimien. Using this route will take about 1 hour and 15 minutes. I am not sure whether it's a good idea to do the scenic route when you are arriving and departing if you have a big suitcase, as the queues at gondola and cable car can get quite long.
We had a traditional japanese room and it was very spacious for the three of us. My son (aged 6) loved making up our own tatami. Actually sleeping on the floor was not too hard - it was better than one of our hotel beds in Tokyo! There were yukata for everyone, to let you dress like a local. Our room (112) had a good view of Mt Fuji.
We had the Kaiseki dinner one night - it was 6 course fabulously presented. This ryokan is not the luxurious style, and the food is relatively simple - but elegant. For Y3500 pp we thought that was a steal! My son's mini Kaiseiki was also great.
The highlight had to be the onsite onsen. We used it 4 times - twice in the early morning, and twice just before dinner. It was very clean, and not crowded. It's obviously a bit of an experience, it being communal and all, but you might be surprised how quickly you get used to it! The water is hot; the whole place has a really peaceful feel and Mt Fuji is right there - it was really special.
Throughout our 3 days there, we saw lots of Japanese people that were staying there too, which was a good sign.
One more thing to note is the staff. We only booked one night of Kaiseki, so for the other night's dinner we had to fend for ourselves, and somehow we left it a bit late. I asked front desk for help, and they gave me a selection of restaurants nearby. Two of them actually provided complimenatary shuttle service - i.e. they would come pick you up, and after you have finished your dinner, they drop you back to the ryokan. One of them was an izakaiya, a family run sort of diner/pub, near the Lake Ashi. The person at front desk said he liked that one personally, so we went with his recommendation. Well, that was a very very nice meal - cheap and really homey. The tonkatsu and tempura sets were one of the best we had for the whole trip.
The only negative comment I had about Fujimien was the smell of the tatami room. It's not something that I got used to...
Instead of staying in a hotel, try a ryokan. This one is a gem - it does everything right, you just need to give it a chance!
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.