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“wonderful - like a fairytale” 5 of 5 stars
Review of Tokyo Disneyland Hotel

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Tokyo Disneyland Hotel
29-1 Maihama, Urayasu 279-8505, Chiba Prefecture (Maihama Station)   |  
Hotel amenities
Ranked #1 of 22 Hotels / Ryokan in Urayasu
4.5 of 5 stars 574 Reviews
Melbourne, Australia
Senior Contributor
31 reviews 31 reviews
21 hotel reviews
Reviews in 20 cities Reviews in 20 cities
50 helpful votes 50 helpful votes
“wonderful - like a fairytale”
5 of 5 stars Reviewed November 24, 2012

My partner and I stayed at Tokyo Disneyland Hotel for one night on our 2 year anniversary in June 2012. It was very expensive, but worth every yen! From the moment you check in the staff treat you like royalty - we were lucky enough to be upgraded to a park facing high floor room, which looked out directly at Disneyland castle. The room itself was massive (by Tokyo standards) and had an entrance hall, powder room, separate toilet and shower rooms, a large bedroom with an amazing king bed and a sitting area with a lounge in front of the window. The room is filled with cute little disney things for you to take home as souvenirs. The restaurant is too expensive to even consider (and it was empty - so maybe it's not very good), but you can catch the monorail (tickets complimentary with your room) to a restaurant complex 5 mins away. We went to a jungle themed restaurant for our anniversary dinner - the tackiest but most awesome way to spend it, with a robotic elephant and simulated storm sequence interrupting our meal every 5 minutes. We spent the first day at Disneyland and the second at DisneySea - Disneyland is a must for first timers, but is definitely focussed at kids, while DisneySea is an adults playground - we had so much fun, the Indiana Jones ride is amazing.

In summary, the hotel is quite expensive, but a glorious way to spend a special occasion or just to treat yourself!

Room Tip: Be polite - we were and we got upgraded
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  • Stayed June 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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574 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (23)
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Chicago
Senior Contributor
22 reviews 22 reviews
20 hotel reviews
Reviews in 19 cities Reviews in 19 cities
175 helpful votes 175 helpful votes
4 of 5 stars Reviewed September 7, 2012

I have stayed in hotels in Japan many times and there is usually very little to complain about except the size of the rooms and language issues. Tokyo Disneyland Hotel is no exception --excellent service, exceptionally clean and a bit on the small side compared to rooms in other countries. The location is perfect and the staff are very friendly, professional and attentive...almost to a fault. For example, when we were escorted to our room, the bellman asked if we would like an explanation of our room. I said it was not necessary so he gave the abridged version...which went on for about 5 minutes explaining how to use remote controls, etc. For children, this place is a dream come true. When we walked into the lobby there were 10-15 little kids -- many of whom were dressed as princesses sitting on small stools in the lobby watching some Disney movie while their parents checked in. The place was Disney-themed (of course), but it was done in a classy way. We stayed in a Peter Pan room -- apparently it was all that was available to book with only a week i advance. The room was nice enough...a bit on the small side as expected, but it was impeccably clean and tastefully decorated with Peter Pan characters without going overboard. The housekeeping staff had hidden certain Disney items in the room for children to find -- a thoughtful touch. There were literally hundreds of kids running around dressed as Disney characters with their eyes wide with excitement. The best feature of this hotel is by far its location. It's the first stop on most shuttles from the airport. It's close walking distance (less than 5 min) to the train into Tokyo (which took me about 25 minutes to Tokyo Station) and most importantly, you can simply walk out the back of the hotel right into Disneyland. It's especially handy to be able to go to and from the hotel into the park and back if necessary so you don't have to carry everything or you can change clothes if you get wet or whatever. We ate in the hotel a couple times and the food was fine. It was a buffet, but it was quite high-end (and high priced). There is a monorail around the Disney area that you can take to other hotels and the shopping mall that has alternate restaurants, coffee shops and even a small supermarket (which has all sorts of kid-friendly snacks and beverages). There is a giftstore downstairs in the hotel where you can purchase all sorts of souvenirs as well as disney character wear and princess outfits. So overall I would recommend this hotel if you can afford it. Kids will love it, the location is perfect, it's comfortable, and it's worth staying there once for the experience.

Room Tip: Book well in advance for the themed room of your choice.
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  • Stayed May 2012, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Senior Contributor
30 reviews 30 reviews
18 hotel reviews
Reviews in 25 cities Reviews in 25 cities
41 helpful votes 41 helpful votes
5 of 5 stars Reviewed June 17, 2012 via mobile

This hotel has a wow factor the moment you set your eyes on the building.Once you step inside the room, there will be another 'wow' waiting for you. My parents who are in their early 70s are so smitten with the beauty of their room. My family room is so large that can fit 5 of us comfortably. My kids went crazy with the decor of the room. I love the toiletries, the curtain, the wallpaper and the pyjamas the hotel provides.Simply out of the world! The hotel may be expensive but it is a once in a lifetime experience that should not be missed! Worth every cent!

  • Stayed June 2012
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Denpasar, Indonesia
Senior Contributor
27 reviews 27 reviews
19 hotel reviews
Reviews in 21 cities Reviews in 21 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed May 30, 2012

Hotel is nice, room is big and clean. Service is excellent although not all staffs can speak english well. We stayed 3 nites and were given free disney resort line ticket, advantage of going in to disneyland park 15 minutes before its officially open. we enjoy staying in the hotel very much and would recommend to others who comes to enjoy both tokyo disneyland and disneysea.

  • Stayed May 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toronto, Canada
Senior Contributor
24 reviews 24 reviews
19 hotel reviews
Reviews in 20 cities Reviews in 20 cities
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed May 22, 2012 via mobile

What more can be said? Our kids love this place!

Room is VERY big and clean. Great restaurants in the hotel. Very friendly staffs that take good care of us during our stay. Even making arrangement to book a van taxi to haul us to our next hotel when we checked out.

Best place to stay if you want to spend your time in Tokyo Disneyland, period.

Stayed December 2011, traveled with family
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melbourne, Australia
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed April 15, 2012

I have never payed over AU$400 for one night in a hotel before, but bit the bullet as my partner and I wanted the "full" Disney experience. We are very glad that we did.

It was the easiest part of our two week stay in Japan, as we were able to check in our luggage at the Welcome Centre upon arrival and explore the parks immediately. We were offered multi-park passes that allowed excellent flexibility for seeing what we wanted when we wanted to. We were given 2-day Disney rail passes as part of the experience which made it much easier for us to get around. There was a friendly staff member at every step of the way and despite the language barrier it was so easy to understand what was going on. They even arranged our airport transfer with absolute ease. We were very impressed with the service here.

The lobby is incredibly opulent! We spent a little bit of time waiting for airport transfers etc. here, and the mundane task was rendered magical just because of the surrounds.

The rooms were spacious and quiet and furnished tastefully without being overcrowded with "things". It was fun spotting the unique Disney touches! A big comfortable bed was very welcome at the end of the day, as was a deep bath and a good hot shower in the very lovely bathroom. Towels and toiletries were laid on thick, and I always felt like I had an excess of items of comfort. The toilet was separate which was a luxury after 2 weeks of smaller mid-range Japanese hotels.

We had a view of the entrance to Disneyland, which was beautiful to see lit up at night. It was so convenient to be able to pop over to the hotel room when the night got cooler to grab my coat and scarf. So incredibly handy and worth paying to avoid the hassle. Little touches such as English newspapers and staff answering the phone in English were a lovely behind-the-scenes surprise - we can only assume that they kept this information on file from the time of our booking or from check-in, and referred to it constantly to make sure our stay was as hassle-free and comfortable as possible. It did not go unnoticed.

The only disappointment was our room service breakfast in the morning. Despite being prompt with service time and being served by a very friendly English-speaking staff member, the meal was very unimpressive for 4,400 yen per person. We ended up with small portions of soggy food. There was a fair bit of variety and we didn't go hungry, I'll admit, but it was an incredibly underwhelming dining experience. There wasn't even that Disney flair in the presentation that we had come to expect, especially at this price. It felt like Disney missed a really great opportunity here. We thought that there might be a little surprise like pancakes in the shape of Mickey's ears or some other magical little treat, but alas. No magic in this meal.

Save your money and buy some cheap delicious snacks to stuff into your pockets from their in-hotel convenience store. It's called Alice's Gift Shop (or something like that - please forgive my memory here) and it's on your left as you descend the stairs to leave the hotel and go to the station or Disneyland itself. They have a wide range of filling items such as onigiri and the like. I'm a vegetarian and there are no substantial vegetarian options to be found inside the theme parks themselves, so being able to prepare for this oversight was the only way to get through the day and keep my energy up without overfilling solely on sugar! Thank goodness I found this shop and the staff very kindly directed me toward the vegetarian options for onigiri.

A tip for vegetarians: I was able to speak enough Japanese to let the shop staff know what I was after, but I'm not sure how well you would fare if you only spoke English. So, if you are a fellow vego, get out that phrase book in advance so that you are able to ask for what you want. It will make your experience infinitely easier as English-speaking staff are generally only limited to those in the face-to-face hotel customer service roles, but not necessarily those in retail outlets. Be sure you're able to communicate what you do and do not eat specifically, as the concept of vegetarianism in Japan is not very well understood.

Here's a sneaky tip - there are very lax bag checks as you enter the park, where they make sure you aren't bringing in dangerous items or food (technically you are not allowed to bring external food into the theme parks). However, they don't check your pockets. Fill those pockets with healthy snacks, guys - you will not regret it! It's a long day in the parks, so having a snack handy that isn't sugar-laden is more welcome than you could possibly imagine.

Our sleep was very comfortable, and the room was completely silent. No noise from other guests or from the outside world. Bliss.

Overall I am very pleased that we shelled out the extra cash to stay here. It was such a trouble-free experience, and a great way to end our trip. All fun, no stress! That's where the true value lay in choosing this hotel.

Room Tip: Book in advance! These rooms sell out months ahead of time. Be prepared and do your research ahead o...
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  • Stayed April 2012, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Malacca, Malaysia
Senior Contributor
42 reviews 42 reviews
24 hotel reviews
Reviews in 24 cities Reviews in 24 cities
55 helpful votes 55 helpful votes
5 of 5 stars Reviewed April 5, 2012

all i can say is that the rooms were awesome. service is incredible. and the whole ambience is amazing. its walking distance to disneyland. literally just infront of the hotel. the monorail to disney sea is free of charge when staying at this hotel. otherwise its 250 yen. we were vegetarians and there were no restaurant serving vegetarian food but they made an effort to get room service to serve us vegetarian food.
all amenities in the room were ample and replaced everyday. rooms were huge. bathroom was huge... we also had a foot massage whereby the masseuse came to the room. it was good to have a nice massage after all the walking in disneyland and sea. if u are goin to disneyland, this place is a must stay... AWESOME!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

  • Stayed March 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Tokyo Disneyland Hotel

Address: 29-1 Maihama, Urayasu 279-8505, Chiba Prefecture
Location: Japan > Kanto > Chiba Prefecture > Urayasu > Maihama Station
Amenities:
Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Romantic Hotel in Urayasu
#1 Family Hotel in Urayasu
Price Range (Based on Average Rates): $$$$
Number of rooms: 705
Reservation Options:
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Also Known As:
Hotel Tokyo Disneyland
Tokyo Disneyland Hotel Japan/Urayasu

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