We just returned from our trip. We stayed at the Palm (Pink Building) for 8 nights. We had the Enjoy 5 room which is 2 single beds, 1 bunk bed and 1 sofa bed. I choose that room even though we are a family of 4 cos I know my 5yo would love the bunk bed, and I was right :)
The room is a little small/ cramp. There is no wardrobe. You hang your stuff on a wall facade with some clothe rack at the back and 2 small drawers. Not enough room to hold all our stuff so we had to leave our suitcase open which takes up space as well. The room is very clean.
The hotel is a Disney Partner Hotel which means it runs a free shuttle to both DisneySea and Disneyland, has a Disney Store and a 24 hours mini-mart in the hotel and you can buy your Disney Park tickets from the Front Desk. All these make things really convenient. We do not need to waste time queueing to buy the tickets outside the Parks and it saved us the trouble to lug some of the souvenirs back to the hotel. However, do note that the Disney Store do not carry ALL the merchandise as in the Stores in the Park, but it was good enough for us.
Mr Yoo from Guest Services is especially helpful and friendly. He spoke very good English and took the extra trouble to contact the Shinjuku Fire Museum when we seek directions from him.
Around 500m away (4 blocks away) from the hotel is a mall which has a large supermarket on the ground floor and several restaurants on the 3rd floor. Across the mall is a big Toys R'us. On the way to the Mall and Toy R'us you will walk pass several restaurants as well. So there are plenty of dining options. The hotel is in a very safe and quiet neighborhood thus we feel very safe walking to the mall for dinners and some groceries in the evening.
It can be challenging trying to book a room here. The English site limits a max of 7 nights only thus we had to call the hotel to book our 8 nights. We are non-Japanese speakers so we had to speak slowly to the Reservation Desk. So a usual 10 min call took 30 min instead. Then we were given a confirmation number only. No email confirmation whatsoever. We were initially a little worried if they did manage to get our bookings right. But all went well :)
I will not hesitate recommending this hotel.
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- Also Known As:
- Palm & Fountain Terrace Hotel Japan/Urayasu