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“Perfect airport hotel” 5 of 5 stars
Review of Narita Excel Hotel Tokyu

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Narita Excel Hotel Tokyu
3.5 of 5 Hotel   |   31 Oyama, Narita 286-0131, Chiba Prefecture   |  
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Ranked #7 of 30 Hotels / Ryokan in Narita
Netherlands
Top Contributor
154 reviews 154 reviews
123 hotel reviews
Reviews in 114 cities Reviews in 114 cities
109 helpful votes 109 helpful votes
“Perfect airport hotel”
5 of 5 stars Reviewed 4 days ago NEW

Wonderfull hotel if you have a late arrival on or early start from Narita.
Reception and lounge evoke a luxureous atmosphere.

Rooms are big an well fiited. Excellent beds.
In the main restaurant an good dinner buffet is offered for a very reasonable price. It even includes an a la carte main dish (hot plate steak or fish). A rebate for 65+ is offered for dinner. Good breakfast buffet is included (Asian + Western).

A shuttle bus to the airport is available twice the hour.

Extremely good value for money.

Room Tip: Internet access by cable: much faster then WiFi
See more room tips
  • Stayed April 2015, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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785 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (53)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Thai first
  • Any
English first
Manila
Top Contributor
59 reviews 59 reviews
25 hotel reviews
Reviews in 27 cities Reviews in 27 cities
65 helpful votes 65 helpful votes
3 of 5 stars Reviewed 1 week ago

A bit dated, it did not really excel but it was clean and decent enough to serve its purpose of allowing us an overnight stay to be near the airport for our morning flight out. We arrived around 10pm but the restaurant was already closed, so we had to walk to a 7-11 store by the expressway some 10 minutes away, for a bite to eat. Pillows in the room were hard, almost rock hard but bed was comfortable enough. Shuttle service to and fro the airport were regular every half hour.

  • Stayed April 2015, traveled with family
    • 3 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Service
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2 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed 1 week ago via mobile

A good night rest for transit or late arrival. Small but suffice for a night stay. Clean but a little noisy. It is convenient and provide free shuttle bus to and fro from airport. Cheap and worth the value.

Stayed March 2015, traveled solo
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Hong Kong, China
Senior Contributor
40 reviews 40 reviews
23 hotel reviews
Reviews in 16 cities Reviews in 16 cities
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed 1 week ago

They have shuttle bus service every 20~30min between hotel and airport. Room is just okay. Nothing wow and clean. They don't have a lot for room bar but there is vending machine to buy beverage and some alcohol. Don't compare this hotel with the other Tokyu hotel in Tokyo area. If you expect to have customer service you could have at Capitol Tokyu at Tameike-sannou, you will disappoint badly. Even morning breakfast, the food is not equivalent to what I had at Capitol Tokyu. If you think that this is just for transit stay, this is okay so better to check cheaper rate as much as you can.

  • Stayed April 2015, traveled solo
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fowey, United Kingdom
Top Contributor
85 reviews 85 reviews
49 hotel reviews
Reviews in 58 cities Reviews in 58 cities
67 helpful votes 67 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Stayed here at the end of a tour to Japan prior to flying out. We didn't have time to explore the local area but there did not seem to be anything other than other airport hotels about. The food was buffet style and could only be described as OK. It's a soulless place perfect foor getting to/from the airport.

  • Stayed October 2014, traveled as a couple
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Service
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Kuala Lumpur, Malaysia
Top Contributor
117 reviews 117 reviews
25 hotel reviews
Reviews in 43 cities Reviews in 43 cities
74 helpful votes 74 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We needed an overnight after spring skiing in Hakuba, to catch our flight home first thing in the morning from Narita.
Check in was swift and we were promptly shown our rooms.
Rooms were comfortable (we took double rooms which give more space) and clean.
The bathroom was tiny and slightly dated but water pressure was perfect and consistent.
The linens were nice and fluffy - but we need to complain about the pillows which were as limp and thin as they can be!
We find sleeping on them gives us neck aches but this is not the only Japanese hotel which does not provide those heavenly thick fluffy pillows so not sure whether this is a Japanese feature.

We did not have time to try out breakfast but must compliment on the airport shuttle. Punctual, clean & efficient.

We conclude its a good airport hotel.

By the way the shopping outlet is very nearby. We did have time to do enough knowledge.

Stayed April 2015
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1 review
4 of 5 stars Reviewed 2 weeks ago

The food was good, lodgings were also quite good, the staff I must admit were really accommodating, and even if there were some staff members who couldn't really hold an entire conversation in English , they were professional and would still do their best to assist you with a smile. Enjoyed myself.

Stayed April 2015, traveled with family
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Additional Information about Narita Excel Hotel Tokyu

Address: 31 Oyama, Narita 286-0131, Chiba Prefecture
Location: Japan > Kanto > Chiba Prefecture > Narita
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
Ranked #7 of 30 Hotels / Ryokan in Narita
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Narita Excel Hotel Tokyu 3.5*
Number of rooms: 706
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