Little old hotel, not as good as some of the Mercure hotels can be.
We had some problems with checking in. We booked a twin at Agoda but the the receptionist had a reservation for a twin but only for 1 person. We had booked for 2 persons. She just had 1 and that was it. She gave us the option to pay 20 euros more, or leave and figure out yourself how to get your money back. We were not in the mood for discussions and paid the 20 euros, because this only took half an hour. We also booked this hotel for the shuttle bus, but the first bus will go at 07:00, so we had to take the train. We were happy that we did not include breakfast, because a breakfast to go was also not possible and their breakfast start from 6:30.
We were given a room that was old, small, run down and next to the track where we could hear the people talk and the loudspeaker. Nothing like the room we supposedly booked and paid an extra unclear 20 euro's for. Asked the receptionist if she had at least a room at the other side. Also that was so difficult and took forever, but was possible after 14:00. So I waited but nothing happened. No, was her answer all of a sudden, no more rooms. Got irritated and luckily another receptionist stepped in and solved the problem in 2 minutes! She apologized for her behavior and told us that she always upsets the customers. She showed us a good room at the other side of the building. We were happy with this room, which was a very comfortable room, quiet and great beds. Location is great of this hotel, a 10 minute walk to the temple, which is absolutely worthwhile. You walk directly to the street with a lot of nice restaurants and souvenir shops. Train station is 2 minutes walk and in 10 minutes you are at the airport (first train goes at 06:10am will take about 10 minutes) Supermarket across the street, so very convenient. Normally hotels this close to the airport has these services like breakfast to go, or frequent shuttle busses that takes you also early in the morning. But this hotel does not, we stayed for these prices at much better hotels(including other Mercure hotels). I was quiet though.
Ask for a room that is not along the train track.
The first shuttle bus is at 07:00, also breakfast...
See more room tips
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.