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“Top Makuhari Hotel” 4 of 5 stars
Review of New Otani Makuhari Hotel

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New Otani Makuhari Hotel
4.0 of 5 Hotel   |   2-120-3 Hibino Mihama-ku, Chiba, Chiba Prefecture 261-0021, Japan (Kaihin Makuhari Station)   |  
Hotel amenities
Ranked #7 of 42 hotels in Chiba
London, United Kingdom
Contributor
13 reviews 13 reviews
5 hotel reviews
Reviews in 8 cities Reviews in 8 cities
14 helpful votes 14 helpful votes
“Top Makuhari Hotel”
4 of 5 stars Reviewed October 29, 2012

+ comfortable, clean and quiet
+ spacious (by Tokyo standards) and well designed living space
+ great bathroom with shower, bath and amenities
+ staff willing to serve

- rigid, unyielding check-in rule (can't get in room before 2:00 pm)
- no wireless internet access
- too few electrical outlets
- no on site free gym

That said, this is the best of Makuhari.

Room Tip: The rooms are virtually identical
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  • Stayed October 2012, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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199 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
Date | Rating
  • Chinese (Traditional) first
  • English first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Any
English first
Berlin, Deutschland
Contributor
16 reviews 16 reviews
11 hotel reviews
Reviews in 8 cities Reviews in 8 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed August 9, 2012

perfect service, always clean, friendly staff, rooms sometimes a little bit small, but doable…i really enjoyed every stay in this hotel. good shopping possibilitys very close. only 30 minutes to tokio city centre by train which departs 3 minutes away.

  • Stayed July 2012, traveled on business
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vincennes, France
Top Contributor
62 reviews 62 reviews
16 hotel reviews
Reviews in 44 cities Reviews in 44 cities
40 helpful votes 40 helpful votes
3 of 5 stars Reviewed December 6, 2011 via mobile

Good business hôtel, great location for the exhibition center , easy access by train
Relatively large rooms for Japan
But the buffet breakfast is really poor
It is too bad that they charge a fortune for Internet access!
I did not try the restaurant but there are many available in walking distance in the mall close by

  • Stayed December 2011
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nicosia, Cyprus
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed November 28, 2011

Stayed at the New Otani Makahuri for an event. Good standard overall, comfortable rooms, (although no wireless Internet in bedrooms - tsk, tsk!), good service. If you are coming to Japan for a vacation, avoid this hotel though! It is very beige and slightly frumpy. The surrounding area is rather sterile and depressing.

  • Stayed November 2011, traveled on business
    • 4 of 5 stars Value
    • 2 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vancouver BC
Senior Contributor
39 reviews 39 reviews
17 hotel reviews
Reviews in 20 cities Reviews in 20 cities
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed March 9, 2011

For a hotel in Japan this property has pretty spacious rooms. Two double beds, a sitting area with love seat, coffee table and chair plus a desk ... can't forget the wet bar area .. and still room to walk around!

With covered walk ways to Makuhari Messe, JR station and the outlet mall, perfect location if your in town for a trade show.

Several dinning options on site as well. Not overly priced, but not discount eating either.
In the JR station area there are endless entertainment and dinning options.

Staff are friendly and perfectly presented.
I am looking forward to my next visit.

  • Stayed March 2011, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
british rover
Top Contributor
88 reviews 88 reviews
31 hotel reviews
Reviews in 53 cities Reviews in 53 cities
44 helpful votes 44 helpful votes
3 of 5 stars Reviewed August 4, 2010

I need to admit I am not a great fan of generic, large, beige hotels, this is one of those. I am on business so its easy to find yourself in these characterless places. Having said that the staff here are flawlessly helpful, the rooms are fairly standard really (I paid a standard rate) nothing jazzy or out of the ordinary, small by US standards but probably big for Japan. TV channels are all japanese (even BBCworld is dubbed live!) - pay-per-view is 4 poor channels - so bring a laptop with something to watch.

Hotel is large, numerous inbuilt restaurants, 5 mins from the conference centre and not far from the subway to Tokyo (45 mins). Gym,swimming pool, tennis all on offer, but daily rate applies, also internet for me was not free. All in all I am spending more than I wanted for a hotel that should throw some of the extras into the price (like internet and gym access) because fundamentally its like every other large anonymous hotel where these things are free, albeit it is quite shiny and well served.

  • Stayed August 2010, traveled on business
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dublin
Contributor
12 reviews 12 reviews
10 hotel reviews
Reviews in 10 cities Reviews in 10 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed July 29, 2010

The service, as one would expect from a High-Class Japanese hotel, is impeccable. The staff are very friendly and anxious to please, although their English may not always be the best. This is however, made up for in zeal and politeness.
The rooms are small, typically for Tokyo, and a little dated and plain. However, everything works beautifully and is in excellent condition.
The bathrooms are pleasant, with many of the usual Japanese gimmicks- a heated mirror which doesn't steam up, heated toilet seat with built in bidet etc.
Didn't try the restaurants as there are many restaurants, cafes and fast food places in the nearby shopping mall and train station.
The location is convenient to the Kaihin-Makuhari train station and the Messe. Also the rooms facing the sea have great views.
The fitness/spa area is very good, although a little pricey.
To sum up, the hotel is very pleasant and comfortable although unlikely to remain in your mind for a long time.

  • Stayed May 2010, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about New Otani Makuhari Hotel

Address: 2-120-3 Hibino Mihama-ku, Chiba, Chiba Prefecture 261-0021, Japan
Location: Japan > Kanto > Chiba Prefecture > Chiba > Kaihin Makuhari Station
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #7 of 42 hotels in Chiba
Price Range (Based on Average Rates): $
Hotel Class:4 star — New Otani Makuhari Hotel 4*
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Also Known As:
New Otani Makuhari Chiba
Hotel New Otani Makuhari

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