I have been staying at this hotel for about 10 years as I have regular business meetings in a nearby town. Being the only "full service" hotel in this small city, this is the default lodging option for our company. However, this hotel is overall inadequate for an American traveler. Some examples: The hotel staff generally does not speak enough English to handle basic requests like asking for more towels or hangers. The bedrooms are so small (about 10'x12') that there is no place for any furniture other than a desk. This is also the only full service hotel I have ever stayed in where there are no drawers for clothes, and the closet measures only 1 foot wide! I ended up having to keep most of my clothes in the suitcase, which is a real inconvenience for a long stay. And this is a room on the Executive Floor! To top it off, there is only one English language channel (CNN). There is also no gym. The best feature of this hotel is the buffet breakfast, which is offered by the restaurant located on the top floor with a panoramic view of the city, and a great variety of high quality Japanese and western breakfast items. Another nice hidden feature is the in-room massage, which is provided by a staff of blind masseuses. Unfortunately, these good points do not make up for the overall inadequate offerings for the foreign traveler.
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- Also Known As:
- Buena Vista Matsumoto