Some hotels have that wow factor the moment you step into the lobby…. the Nikko is one of them. I had hoped it would be quite nice but you can never be quite sure until you experience it and the Nikko didn’t disappoint. On the contrary it exceeded our expectations in almost every respect. It’s just a short stroll across the road from the station so the location is perfect for first time visitors looking for ease and convenience too. We arrived Tuesday afternoon and departed Saturday morning.
The reception areas with its beautifully lit water feature, spiral staircase, lounge areas and lobby – all with tasteful and elegant furnishings are an indication of the standard and style this hotel sets. It’s all very impressive. We’d requested a quiet room on a high floor and found ourselves upgraded to a superior room on the 28th floor with access by room key only. The room was spacious and well equipped with twin extra large single beds, quality bedding, towelling dressing gowns and lots of storage space. There was also a pillow menu. This is the tallest building in Kanazawa so the views from this very comfortable room across the city and toward the snow capped mountains are stunning.
Service levels throughout Japan are usually very high so it becomes difficult to describe a level that exceeds what I would normally consider exceptional but the Nikko somehow provides it… I just can’t find the right words to explain it! Nothing is too much trouble and all the staff helped make our 4 night stay very satisfying. If I had to be picky, I’d say the breakfast /dining room is a little basic compared with the other public areas but the breakfast we’d opted for in our package made it good value even if the choice isn’t as comprehensive as can be found elsewhere. We had the buffet dinner on two occasions too when the weather was so bad it wasn’t in our interests to leave the hotel! I don’t know why but it was offered at a discounted rate and made it insanely good value – maybe it was because it was mid week, I don’t know. Special mention must go to the set 7 course dinner we had in the hotel’s very stylish French restaurant on the top floor. Overlooking the lights of Kanazawa and entertained by a very good jazz pianist, the meal was a masterpiece with each course explained on arrival. It wasn’t just one of the nicest dinners I’ve ever had but at 5000 yen each (excluding drinks) quite simply the best value I’ve ever encountered anywhere. Truly memorable.
This isn’t just a special hotel, it’s absolutely top class. It also provides spectacularly good value and I can’t recommend it highly enough.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.