The hotel is conveniently located near the Nagoya airport, a short walk with moving sidewalks, easy to find. The desk staff were courteous. Free coffee, juice, tea, and water were available 24/7 in the lobby.
For a Japanese hotel, the room was quite spacious. There was one double bed with room to walk around the foot and sides of the bed. While not spotless, the rooms were quite clean and the hotel was very quiet. The bed was comfortable, firm but not hard as some Asian mattresses are. The bathroom was elevated an uncomfortable distance from floor level. I felt like I had to hoist myself into it. The rooms included free WiFi, a small refrigerator, and a small safe. The complimentary breakfast was quite simple with a selection of both Asian and Western foods. The Western foods looked most unappetizing, with undercooked (runny) scrambled eggs and raw-looking fatty strips of something that didn't quite resemble raw bacon. There was a decent selection of Asian foods, so we didn't go away hungry.
I traveled with a small group that included a married couple and two single adults, necessitating three separate rooms. The rooms the hotel classified as singles and the room they called a double were identical except for the number of towels, robes, and slippers - same double bed, same elevated bathroom, same amount of space. Even though we booked together and requested adjoining or at least nearby rooms, we were scattered, albeit at least on the same floor.
My biggest complaint is that when we booked the rooms, we were given a price that was not honored at check-on. The hotel website lists discounts for individuals over 60 and for AARP membership. One member of our party met one of those requirements, but the check-in staff would not honor it, charging us approximately 5000 yen more than the price we were quoted.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.