The Hilton Nagoya is everything you would expect from an upscale, modern big-city high-rise chain hotel. That is to say, public areas are luxuriously appointed, dining and amenity options are widely varied, and all of it comes at excessive prices. While the hotel was indeed very nice, it sort of fell down on a lot of the little details that would have made our stay exceptional. Read on for more...
The Hilton Nagoya is located about 2.25 kilometers southeast of Nagoya Station, about two blocks off of bustling Fushimi Street, which runs to one of Nagoya's prime shopping and entertainment districts. Getting to the hotel from Nagoya airport is a ~70-minute journey, which would likely cost you well over $150 USD if done by taxi. Most travelers will arrive by train. From the station, it's a ~700 JPY taxi ride to the hotel. Alternately, you can walk, though with a lot of luggage that would be a long and painful trek. A third option is to transfer to the Higashiyama subway line and go one stop to the Fushimi station -- from there, it's a more manageable 2-block walk to the Hilton. That last option, however, is not especially convenient either, given the walking distances and number of stairs involved, and at 200 JPY per person for the ride it's not substantially cheaper than a taxi unless you're traveling solo.
PROPERTY / AMENITIES:
Like many large franchise business hotels, the amenities available on-site are almost too numerous to list. There is a full business center available, though it costs 700 JPY to access. They offer a florist, barber shop and full beauty salon on-site, along with spa services in your room. There is a fitness center with workout equipment, a pool, and a tennis court, but this too comes at an additional cost to your stay -- we opted not to pay the up-charge.
They lobby offers a high-end coffee and pastry stand, which also has sandwiches for sale at lunch and dinner. Other restaurants include Dynasty, a Cantonese restaurant; Genji, for Japanese fare including teppanyaki; The Gallery, serving Indian curries and desserts; and a Brasserie serving organic foods and offering vegetarian options. Two bars/lounges are available, including Jurgens, which has the atmosphere of a leather-bound British club. And finally Windows on the World, on the hotel's 28th floor, which serves wildly-overpriced cocktails and canapés, and carries a cover charge for all guests except those staying in Executive-level rooms.
For those who elect to drive, on-site self parking is available for 1300 JPY per day. Small pets are allowed in the hotel.
The rooms are essentially identical to what one might find at a Hilton hotel in the West. Large and spacious with all standard bed sizes available -- we had a King bed room, and the bed was very firm, but otherwise quite comfortable. The room also had a couch and table, a work desk, and a service area that included complimentary tea service, and a mini bar. In-room wired Internet was available, though that too came at a price -- up to 1600 JPY for 24 hours of connectivity. (Theoretically billed by the minute, with a daily cap, though we only actually used the Internet for about 30 minutes, and were still billed for an entire day...)
The bathroom was perhaps the one significant disappointment with the room. Rather than the typical high-tech Japanese toilet, it was a standard, somewhat industrial Western toilet. The shower had mediocre water pressure, though hot water was plentiful. The bathroom also lacked the standard Japanese feature of a heated mirror, so once the room steamed up, the mirror went opaque right along with it.
While various design elements looked distinctly Japanese, it's probably safe to say that the rooms were assembled by a Western designer -- this is just like any Hilton room that you might find in New York or Los Angeles. Spacious and comfortable, but just missing that certain boost that sometimes sets Japanese hotels well apart from their peers.
The Hilton is right on the edge of the bustling and high-class Sakae shopping district. As a result, there are ample opportunities for shopping, eating and nightlife within a few minutes walk of the hotel. Numerous izakaya-type restaurants, several sushi bars, a Turkish restaurant, two Italian restaurants, and a wonderful-smelling Indian restaurant can be reached within a couple blocks. We ate most of our meals out, and the food quality was at least as good as inside the Hilton, at about a third of the cost. There are also plenty of bar options -- theme and otherwise -- and a couple of entertainment centers offering arcade games and Pachinko.
The Hilton's staff were friendly and generally helpful. Desk staff were efficient, and though there was a desk for a Concierge, there was never anyone actually at that desk during our stay -- we always had to ask the front desk for local guidance. Unfortunately, while they knew the area immediately around the hotel, they were less effective at giving directions to destinations elsewhere in Nagoya, and the available assortment of maps and other guidance was pretty limited. The preferred map given out by the hotel is, in fact, little more than an advertising brochure with mini-maps showing areas that extend only about 4 or 5 blocks from the hotel, Sakae, and the Nagoya Station areas. Not helpful -- bring your own map. Bell staff were effective, but a little over-bearing... once they get hold of your luggage, you won't get to touch it again until they've either loaded it into your room AFTER explaining the room's amenities in excessive detail, or after they've loaded it into a taxi.
Overall, the Hilton was a nice high-class business hotel located in one of Nagoya's prime districts. I'd certainly recommend it to business travelers, those who plan on serious high-end shopping, or those who just can't bear the tiny Japanese-style rooms offered by many other hotels. Unfortunately, the high price, outrageous nickel-and-dime'ing that goes on for what should be included amenities, and rather plain rooms leave quite a lot of room for improvement from this franchise property. If you're able to book a great rate, you'll be happy with this solidly 4-star hotel. At rack rates, there's probably better out there.
- Also Known As:
- Hilton Nagoya Hotel Nagoya
- Hilton Nagoya Hotel
- Hilton International Nagoya
- Nagoya Hilton
- Official Description (provided by the hotel):
- Just 5 minutes from Nagoya's main station in the heart of the business, shopping and entertainment area in Nagoya, the Hilton Nagoya is the city's only international full service hotel providing world class accommodation, banquet and restaurant facilities in the city center. The hotel is close to the world’s largest planetarium of Nagoya City Science Museum and provides a complimentary shuttle service to nearby attractions such as Nagoya Castle and Nagoya station. Guest rooms feature modern interiors, all contemporary comforts with dynamic city view including the most refreshing, restful bed, LCD TV with entertainment channels and high speed internet access. A full range of branded quality amenities, as well as comfortable bathrobes, Japanesse Yukata and slippers are offered in all guest rooms. The hotel offers 16 banquet rooms, with wireless internet access. Swim in the 49-foot indoor pool or work out in the 24/7 gym and relax in the sauna. Choose from 6 restaurants and bars at this Nagoya hotel and do business in the Executive Lounge or one of 16 banquet rooms for 10 -1200. Nagoya, Japan's one of the largest city makes a great base for exploring central Japan, beginning with the highlights of Nagoya's cultural and industrial heritage, excellent shopping and entertainment, as well as exploring the Ise Grand Shrine, the World Heritage sites of Shirakawa-go. ... more less
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