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“convenient place right near Kanayama (2 stops from Nagoya station)” 4 of 5 stars
Review of ANA Crowne Plaza Hotel Grand Court Nagoya

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ANA Crowne Plaza Hotel Grand Court Nagoya
4.0 of 5 Hotel   |   1-1-1 Kanayamacho, Naka-ku, Nagoya 460-0023, Aichi Prefecture   |  
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Ranked #7 of 157 Hotels / Ryokan in Nagoya
Certificate of Excellence 2014
Beijing, China
Top Contributor
582 reviews 582 reviews
80 hotel reviews
Reviews in 110 cities Reviews in 110 cities
265 helpful votes 265 helpful votes
“convenient place right near Kanayama (2 stops from Nagoya station)”
4 of 5 stars Reviewed December 23, 2012

very reasonably priced professional hotel with large rooms (by japanese standards) at an affordable price in a great location. I stayed only 1 night after a flight delay stranded me to wait for the morning for my next train, and had no regrets at all. Had a great night of sleep, found plenty of places for great eats/drinks, and made it to Nagoya station in 5mins. Located right next to the Museum of Art that I wish I would have had more time to explore. But certainly will stay here next time in Nagoya

  • Stayed December 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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369 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (20)
Date | Rating
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  • English first
  • French first
  • German first
  • Italian first
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English first
Top Contributor
83 reviews 83 reviews
21 hotel reviews
Reviews in 45 cities Reviews in 45 cities
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed December 14, 2012 via mobile

Stayed in this hotel several times on business over the years.

The good

- Location (as everyone says) right next to Kanayama train station, so easy to commute (also easy to get to and from the airport)
- trouser press
- breakfast choice is good (although you have to pay the cost of back fast on top of the room bill - common in Japanese hotels)
- sky bar at the top of the hotel is a nice place to have a drink (as long as there are not too many of you in your group - if they are, it can be difficult to get in)
- minibar
- staff are helpful
- chef at breakfast who will make a nice omelette or fried egg for you
- air conditioning doesn't make much noise

The bad

- The wifi... But these days I carry a portable wifi adaptor that connects to the hotel Ethernet interface and allows me to connect my wifi devices - so this is no big problem.
- tv choice is limited to CNN
- no hotel pc that you can use, so you can't print your boarding pass before you depart (they used to have some pcs and printers in the lobby, but they've been removed)

Useful tip:
After you've eaten breakfast, walk to the left and you'll see an escalator that takes you down stairs near to the lobby (quicker than getting bam into the elevator).

Stayed December 2012, traveled on business
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chennai (Madras), India
Contributor
16 reviews 16 reviews
11 hotel reviews
Reviews in 14 cities Reviews in 14 cities
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed November 24, 2012

Stayed here for one night on business trip.

Hotel is located in a good location just next to Kanayama train station. This station is one stop from Nagoya station.

Lot of shops and convenience stores around.

Rooms are big and free LAN internet access in room but no Wi-Fi access.

It is good hotel for 1 or 2 nights if you are on business trip.

Did not get much chance to explore around the area. Starbucks is right near the train station.

Overall an average stay.

Room Tip: Best to get a room not facing the train station otherwise you would keep hearing the noise of trains...
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  • Stayed November 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Denver, Colorado
Senior Contributor
31 reviews 31 reviews
24 hotel reviews
Reviews in 23 cities Reviews in 23 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed November 18, 2012

Stayed here for one night on business. It's a nice hotel with very good views. The staff attempted to speak English and I attempted to speak Japanese. Everything went fine. The rooms were large and western style. The views are higher floors were very nice. The only negative, and it wasn't that bad, was that the rugs need a refresh. Otherwise this is a clean, nice place to stay.

  • Stayed October 2012, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hong Kong, China
Contributor
20 reviews 20 reviews
8 hotel reviews
Reviews in 11 cities Reviews in 11 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed October 23, 2012

Stayed in Crowne Plaza hotel for one night about one week ago. A rather nicely located hotel. Only two minutes' walk from Kanayama rail station, which is one stop from Nagoya Main rail station. Other underground connection excellent. It is next to a museum and hence there is plenty of places to go to. You can also take the underground to other places in Nagoya. They gave me 20/F, which means that I enjoyed excellent views from the room. The only drawback is that being PC Platinum member, I was not given the upgrade of room service on the ground that my room reserved has been the best but it is only an executive room. Would have been better if I can be offered breakfast or some other things. But on the whole, a nice stay experience.

  • Stayed October 2012, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Yeovil
Senior Contributor
35 reviews 35 reviews
15 hotel reviews
Reviews in 25 cities Reviews in 25 cities
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed October 11, 2012 via mobile

Stayed here for 6 days on business. Easy to get here straight from international airport on express train. Very good location for getting around the city via the subway which was great, easy to use and always on time. Staff were excellent. Buffet breakfast v good. A few good restaurants nearby as well. Only complaint would be the firm beds but even that seemed to be ok once you got use to it!

  • Stayed October 2012
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hong Kong, China
Top Contributor
52 reviews 52 reviews
14 hotel reviews
Reviews in 12 cities Reviews in 12 cities
32 helpful votes 32 helpful votes
2 of 5 stars Reviewed September 11, 2012

As everyone comments, its a good location--in a train station between the airport and downtown. BUT, the service style is very Japanese, which means that Western concepts such as individualized service or recovery are not part of the deal. So when I had an emergency and asked to extend by a day, the desk staff said she "had to ask her boss," which means the hotel was not totally full (hotels keep some rooms available even if they say they are full). She came back and took 15 minutes of rambling to finally say "no." Im a Platinum Priority Club member, so this was not the service I expected. There is no gym or pool. Also, the room smelled like an ashtray even though it was "no smoking" and the sheets were so thin you could see the mattress pad, the bed was like a wooden board, and the towels in the bathroom were also thin and small. The TV has only CNN available in English, everything else in Japanese. The price of laundry was beyond outrageous--I think it was over $20 to dry clean a pair of jeans. Instead of this hotel, I would either try to find the cheapest Japanese hotel I could get or move up the Marriott if you want a Western-style hotel.

  • Stayed August 2012, traveled on business
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at ANA Crowne Plaza Hotel Grand Court Nagoya, responded to this review, September 27, 2012
Dear Robert B,

Thank you for being a Platinum Priority Club Rewards Member and taking the time to write us a review. I am glad that you found or location commendable. I apologize for any inconvenience you experienced with the staff service received. I have taken note and wish to thank you for your valuable comments as this is our best resource of improving guest services.

While we understand your stay was not 100% satisfactory, we would hope that you would give us another opportunity to host you again should your travels bring you back to Nagoya.

Sincerely,

Pam G.
Case Manager
IHGCare
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about ANA Crowne Plaza Hotel Grand Court Nagoya

Address: 1-1-1 Kanayamacho, Naka-ku, Nagoya 460-0023, Aichi Prefecture
Phone Number:
Location: Japan > Chubu > Aichi Prefecture > Nagoya
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#3 Luxury Hotel in Nagoya
#4 Business Hotel in Nagoya
#5 Family Hotel in Nagoya
Price Range (Based on Average Rates): $$
Hotel Class:4 star — ANA Crowne Plaza Hotel Grand Court Nagoya 4*
Number of rooms: 246
Official Description (provided by the hotel):
The Hotel Grand Court Nagoya is a remarkable maclange of classic elegance, modern amenities and first class hospitality. Situated conveniently within all the access points of Greater Nagoya, the hotel is popular amongst business and leisure travelers alike. Each guest room at the hotel is designed especially to exude comfort and relaxation within its spacious and luxurious interiors whilst being equipped with an impressive array of facilities. Warm toned and stylishly furnished, it is the perfect place to unwind from a day of travel or business. Situated on the 16th to 27th floors, each room also affords guests an exceptional view of the city of Nagoya from a birds-eye perspective. Diners at the Hotel Grand Court Nagoya will simply be spoilt for choice with the spread of international cuisine. Beginning with the lobby lounge where one can enjoy a simple tea time snack and the casual cafe on the 2nd floor offering buffet-style meals to specialty Japanese and Chinese restaurants where chefs whip up authentic culinary delights with fresh seasonal ingredients, every gastronomical craving will be satisfied. The Hotel Grand Court Nagoya is a 35 minute drive from Nagoya airport and just a minute s walk from the JR Kanayama Station. ... more   less 
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Also Known As:
Ana Grand Court Hotel Nagoya

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