This is a beautiful hotel, located in the heart of Nagoya. It consists of several large towers and is easily reached by the underground rail. It was a bit confusing for me at first, as the lobby is on the 25th floor. From the minute you arrive at reception, you are greeted warmly and pampered. The staff was great and very helpful with dinner recommendations. Though I did not eat dinner at the hotel, I found the breakfast buffet to be very good. I have to say that I felt the room was very small (even for Japan standards). In fact, my room was so small that I could not even open my suitcase on the floor (due to lack of space). It was very clean and comfortable, but I would think twice before booking a room for more than a day or two!