The hotel was very near JR/Shinkansen/Subway station but this giant station was difficult to navigate.There were signs but I still couldn't get my bearing.There were too many shops and restaurants .I always ended up at a restaurant or a shop or a department store instead of the right exit.
(By the way,the department stores were fabulous,on the same levels as New York's Macy and Paris' La Fayette and Printempt,maybe even higher.)
Finally,I got to the taxi stand.The taxi-driver said the hotel was so close that I did not need a taxi.What honesty! Actually I didn't mind taking a taxi because I had a lot of luggage and was very tired.It was about 11:30pm.He pointed me in a certain direction and told me to look for a big yellow neon sign.
On I went.After 10 minutes,I still couldn't see the big yellow sign.I asked some teenagers.The first one said he didn't know and turned away.The second one said I was right in front of it and said "no problem" in Chinese.(How did he know I speak Chinese?)
I looked up.The hotel sign was not lit.Later on,I found out it was to conserve electricity.
After I checked in,the front desk was closed.When I entered the tiny room,it absolutely reeked of cigarettes.When I made the reservation online,I picked "smoking" over "non-smoking" because there were more "smoking" rooms,thus increasing my chance of getting a room,never expecting that people would have death wishes so big at this day and age.At that point I regretted my stupid strategy immensely.The front desk was close and I was so tired that I drifted to sleep.
The next day,I woke up with a nasty cough.On the elevator wall was a poster,as if mocking me,which said that the hotel was made of a building material that was both environmental and odor-absorbing.
In fact,in the lobby,there was a poster of a sort of environmental initiative with a long lists of things the hotel has done to protect mother earth.
The service was one of cold courtesy.No one was rude.But,mind you,I was almost scammed by someone with a smile.I went to the pharmacy to buy medicine for my cough.I said I preferred cough syrup.He handed me the medicine and charged me 1980 yen(about US 22).After I left,I found out it was pills.I was right next to another pharmacy so I went inside and bought the cough syrup I wanted.(So it wasn't my Japanese.) I went back to the first pharmacy and asked for a refund.He asked for my receipt.I showed him my receipt but he said that was not it. I said I was here 5 minutes ago and I remembered his face.(In English).He said,"how about spray?" in Japanese.Then,it dawned on me that they didn't carry any cough syrup.I said I didn't want spray and I showed him the cough syrup I bought at another store.I got a bit emotional and yelled "you rip-off" in Japanese.At that point,he took another look at my receipt and said it was the right receipt and handed me the money. I looked at the receipt.It was the right one.Why did he say it was not before?
Gentle reminder:wear a mask when you are under the weather
Super hotel is a big chain which boasts of environmental practices such as LED lights and recycled toilet papers.They are cheap and near the stations.But service was a bare minimum.(See my other post about another Japanese hotel which costs the same but has better service.)
I once had the honor to go to a Japanese hotel where the staff came out to greet you and knocked at your door when dinner-included-was ready.Sadly,these kinds of hotels cater to local clientele.The service of Super hotel maybe OK in some countries but in the Japanese ladder,they are near the bottom rung.
Breakfast has limited selections.
Stay here if 1)you are a disciple of Al Gore or/and
2)you are too tired/lazy to venture outside the vicinity of the station.
Every morning,in the lobby,the staff recite something in unison.I guess it is allegiance to the company and customers.I am impressed that these Confucious values are upheld when almost everywhere individualism is touted.
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