The room is large by Japanese standards with double bed, desk and TV along the window wall, and a little table and chair. Bathroom spacious. Location is roughly half way between train station and Sakae, so quieter but notice around it. Breakfast gave choice of meals, no buffet.

Rooms are small but spotless. Location is prime and staff is as helpful as can be. Laundry room which results very convenient for longer trips. Courtesy LAN internet access in all rooms. Should you need wi-fi, front desk will lend you a little router to plug to the LAN cable in the room and you get instant wi-fi... for free!
I must insist on how nice and helpful is the staff. I've stayed at several Richmonds and will stay again. Also, you get a discount if you register for free as a member of the Richmond Club.

Hotel is in the center, around are restaurants, payment is in advance at a credit card or cash machine, after payment the room key is activated, very friendly personnel, breakfast is included, rooms are foreuropeans fairly small, everything is clean, free high speed internet, very slow in the evening

Booked a reasonably-priced single through Agoda and was very satisfied with the RIchmond. On the map it looks a bit far from Nagoya Station but it was an easy 10-15 minute walk - no problem at all. Desk staff were very professional and helpful (directed me to a nearby convenience store, gave me a map of the area and answered a few other questions). (Don't know if they speak English, but there were signs here and there in English). The room was larger than any other business hotel room I've stayed at in Tokyo, Osaka, and other cities, and it was very clean. No stains on the carpet like you find in some other places, no smell of smoke, pristine linens and clean bathroom. There was a window that you could open for fresh air and it was not too noisy even with the window open. My Agoda deal did not include breakfast but for 800 yen it was fine - prompt and fresh, with a choice of western style or Japanese style with a drink bar (juice, milk, coffee tea). I would recommend this hotel to anyone needing to stay near Nagoya Station.