We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Staying near the falls” 4 of 5 stars
Review of Comfort Inn University

Best prices for -
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Save
You added Comfort Inn University to your Saves list
Comfort Inn University
2.0 of 5 Motel   |   One Flint Road, Amherst, NY 14226-1047   |  
Hotel website
  |  
Hotel deals
  |  
  |  
Hotel amenities
Special Offer
Choice Privileges Points
Ranked #3 of 18 Hotels in Amherst
Senior Contributor
42 reviews 42 reviews
21 hotel reviews
Reviews in 37 cities Reviews in 37 cities
33 helpful votes 33 helpful votes
“Staying near the falls”
4 of 5 stars Reviewed July 5, 2014

If you are looking for a cheap, clean room within a 30 minute drive of Niagara Falls this is a great choice. The rooms were nice though not spacious. Although they were crowded when we were here, the staff was mostly friendly and the rooms quiet. If you're looking for a hotel near all the attractions this is a great choice.

  • Stayed July 2014
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Susan C, General Manager at Comfort Inn University, responded to this review, August 13, 2014
Glad to hear that we were the perfect fit for you while visiting Niagara Falls. We appreciate your business and look forward to having you as a guest the next time you travel to our area!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

269 reviews from our community

Traveler rating
    133
    72
    40
    15
    9
See reviews for
95
44
12
66
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (59)
Date | Rating
  • English first
  • German first
  • Italian first
  • Japanese first
  • Any
English first
Highland Mills, NY
Top Contributor
114 reviews 114 reviews
16 hotel reviews
Reviews in 58 cities Reviews in 58 cities
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed July 4, 2014

We stayed for one night. The inn has been updated with more modern furnishings -- nice & comfortable. There were some teenage teams staying there, so it was a little louder than I prefer. Breakfast was fine, with do it yourself waffles, omelets and sausage, as well as lots of carbs! The ladies did a great job of keeping the breakfast bar stocked.

  • Stayed July 2014
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Susan C, General Manager at Comfort Inn University, responded to this review, August 13, 2014
Thank you so much for your review. I'm happy that you enjoyed our newly renovated rooms and our hot breakfast buffet during your stay. We look forward to having you stay with us again the next time your travels bring you to the Amherst/Buffalo area!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Contributor
12 reviews 12 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
13 helpful votes 13 helpful votes
2 of 5 stars Reviewed June 30, 2014

I stayed at this hotel on a Saturday. The hotel was booked solid, like most are in the area on the weekends. The rooms were average and the bed was firm and not very comfortable. There were about 50-75 people outside in the small smoking area and in the parking lots the entire time since this is a non-smoking hotel. To me that says there should be an option of smoking rooms. Children screamed, ran down the halls, and slammed doors until midnight. The pool was tiny and after visiting it over 7 times during the day and night, we just gave up on trying to fit. Breakfast may have been good, but the dining hall was packed full each of the 3 times we tried to get breakfast. We ended up checking out and going out to breakfast. Between the noise level, amount of guests they try to cram into this smaller hotel, and lack of amenities, I won't be staying here again - instead opting for one of the better hotels in the area.

  • Stayed June 2014
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Susan C, General Manager at Comfort Inn University, responded to this review, August 13, 2014
Thank you for reviewing your stay. I'm sorry to hear that you were not completely satisfied with your stay with us. We are a very busy hotel and we accommodate many guests each evening and we always want all of our guests to leave having a wonderful experience, I was sorry to hear that this was not the case for you and your family. I do hope that you will give us another opportunity to show you our usual hospitality.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Long Island,NY
Contributor
17 reviews 17 reviews
6 hotel reviews
Reviews in 10 cities Reviews in 10 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed June 27, 2014

Once again this was a very nice hotel to stay in if you are going to The University at Buffalo. The location is perfect. The price needs to be a little cheaper, but the rooms are nice and the staff are nice and helpful.

  • Stayed June 2014, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Susan C, General Manager at Comfort Inn University, responded to this review, August 13, 2014
Thanks for your review. We look forward to your future stays with us while visiting the University at Buffalo!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cleveland, Ohio
1 review
5 of 5 stars Reviewed June 2, 2014

Fantastic stay at the newly remodeled C.I.U. Not only are the rooms new, the breakfast was wonderful! To top it off, the staff was very courteous and hard working. One standout in the whole operation was Melissa S.!!! She cares about the guests and it shows! She knows the town inside and out and had Great restaurant recommendations! She went above and beyond to make our family feel comfortable and welcome! The next time I go to Niagara Falls I would definitely go out of my way to stay at C.I.U. because of Melissa and the staff!

  • Stayed May 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Susan C, General Manager at Comfort Inn University, responded to this review, August 13, 2014
Thanks for such a great review of your stay! Melissa and all of the staff here at the Comfort Inn University truly care about our guests and making their stay a memorable one and I'm so glad to hear that because of this, you will be back to stay with us again. We look forward to seeing you soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Montague, Massachusetts
1 review
5 of 5 stars Reviewed May 12, 2014

The quality of service offered to me during my stay last June was outstanding. Everyone from the front desk clerks to the housekeeping staff was friendly and accommodating. The stress of traveling with my dog, and having a family member in the hospital was made manageable by the kindness and helpfulness of Noel and Roslyn. They anticipated things that I didn’t even know I would need. The room was clean and comfortable, and equipped with a much needed coffee maker, microwave and refrigerator. Thank you for making my stay pleasant, comforting and secure. I am looking forward to returning at the end of May.

  • Stayed June 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Susan C, General Manager at Comfort Inn University, responded to this review, August 13, 2014
Thanks for taking a moment to review your stay with us. I'm sorry to hear that you were not here for better reasons, however, I'm happy to hear that my staff was able to make it a little less stressful for you. We appreciate your business and look forward to having you stay with us in the future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Arlington, Virginia
1 review
4 of 5 stars Reviewed April 29, 2014

We stayed two nights at the inn. The staff was very friendly and helpful. They were very good at recommending restaurants and giving directions. The room was well decorated and clean. The maid repaired the air directional device on the heating unit without being asked.

We will stay at the inn again when in Buffalo.

Room Tip: Book on line and book early. The rooms are taken quickly.
See more room tips
  • Stayed April 2014, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Susan C, General Manager at Comfort Inn University, responded to this review, May 6, 2014
Thanks for the review! I'm glad to know that everything during your stay from our friendly and helpful staff to our well-appointed, recently renovated rooms were up to and exceeded your expectations. We look forward to having you as a guest again in the future and appreciate your business!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Prices are for 1 room, 2 adults
Price Your Stay

Been to Comfort Inn University? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Comfort Inn University

Address: One Flint Road, Amherst, NY 14226-1047
Phone Number:
Location: United States > New York > Amherst
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
#1 Romantic Hotel in Amherst
#3 Business Hotel in Amherst
#4 Family Hotel in Amherst
Price Range (Based on Average Rates): $
Hotel Class:2 star — Comfort Inn University 2*
Number of rooms: 102
Official Description (provided by the hotel):
Conveniently located to both Downtown Buffalo and Niagara Falls and directly adjacent to the University at Buffalo North Campus, the Comfort Inn University is the place to stay when visiting the Amherst/Buffalo, NY area. All of our rooms include flat screen televisions, refrigerators, coffee makers, iron/boards and hairdryers. Our guests enjoy the Comfort Inn signature breakfast "Your Morning Breakfast" that includes...hot eggs, sausage and/or bacon, make your own fresh waffles, yogurts, fruit, breads, bagels, muffins/danish, cereals and more! Take a soak in our indoor heated pool, workout in our fitness room and surf the web with our fast high speed wireless internet. We look forward to your stay with us! ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Hotels.com, Orbitz, Choice Hotels, Cheap Tickets, TripOnline SA, Travelocity, Priceline, Odigeo and Tingo so you can book your Comfort Inn University reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Comfort Inn University Hotel Amherst
Comfort Inn Amherst
Amherst Comfort Inn

Owners: What's your side of the story?

If you own or manage Comfort Inn University, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.