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“Best for Business Travelers” 5 of 5 stars
Review of Comfort Inn University

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Comfort Inn University
2.0 of 5 Motel   |   One Flint Road, Amherst, NY 14226-1047   |  
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Hotel amenities
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Choice Privileges Points
Ranked #3 of 18 Hotels in Amherst
Certificate of Excellence 2014
Steubenville, OH
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
“Best for Business Travelers”
5 of 5 stars Reviewed March 1, 2014

I work throughout the country, and whenever I'm required to be in the Buffalo, NY area, I stay at this Comfort Inn hotel. Conveniently located to major highways and restaurants, this hotel a good buy for the business traveler.

  • Stayed February 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Susan C, General Manager at Comfort Inn University, responded to this review, March 5, 2014
Thank you for your review! I'm happy to know that we are your #1 choice for where to stay when your business travels bring you to our area. We realize there are many lodging choices in this area and we truly appreciate your business. Thanks again and we look forward to having you as a guest in the future!
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290 reviews from our community

Traveler rating
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103
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (63)
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English first
Boston
Senior Contributor
31 reviews 31 reviews
8 hotel reviews
Reviews in 20 cities Reviews in 20 cities
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed February 26, 2014

I was very disappointed to find that this hotel now has a total no smoking policy. I have stayed here quite often in the past and everything was always fine. Because of the no smoking policy however, I am now staying at the nearby Homewood Suites.

Sorry Comfort Inn, your loss is their gain!

  • Stayed February 2014, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Susan C, General Manager at Comfort Inn University, responded to this review, February 28, 2014
Thank you for your review. I'm very sorry to learn that you are unhappy with our new "no smoking" policy. We are currently undergoing a complete renovation of all of our rooms and with that in mind and the fact that we had received so many complaints over the past year in regards to the smell of smoke in the hotel, that this was they way we needed to proceed. I do hope that based on your past pleasant experiences here and with all of the amenities that we have to offer, that you will think about giving us another opportunity to serve you.
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Carson, California
1 review
4 of 5 stars Reviewed February 24, 2014

Recommended by the VA hospital in the wee hours of the morning. The person at the front desk was able to work with us to provide the necessary accommodations at affordable rates. The rooms are a bit small, but are clean & the bed is comfortable. Complimentary breakfast had a great assortment and all of the staff were very pleasant and accommodating. Will definitely stay again when I am in the area.

  • Stayed February 2014, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Susan C, General Manager at Comfort Inn University, responded to this review, February 26, 2014
Thanks for taking the time to review your recent stay with us. I'm happy to hear that even though it was a last minute stay, that everything went so well while you were here. We hope that you will stay with us again the next time your travels bring you to our area!
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Columbus, Ohio
1 review
5 of 5 stars Reviewed February 18, 2014

We usually stay here rooms are very good and clean
and there rates are very cheap not the quality

they are on prime location everything is very close to this hotel
every time we enjoyed to stay at this Comfort Inn

  • Stayed February 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Susan C, General Manager at Comfort Inn University, responded to this review, February 20, 2014
Thank you for your review. I'm happy to hear that we consistently meet and exceed your expeciations. See you again soon!
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Niagara Falls, New York
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 14, 2014 via mobile

Hotel was just as advertized. Check in was very friendly and fast.
Room was just renovated and was clean. Breakfast was as advertized. Bathroom was clean but shower head did not adjust. Bed linen was clean.

Stayed February 2014, traveled solo
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Susan C, General Manager at Comfort Inn University, responded to this review, February 17, 2014
Thank you for taking the time to review your stay. I'm glad that everything was up to your expectations and that you enjoyed your visit with us. I will pass along to our maintenance crew the problem that you had with the shower head, so that another guest does not experience this issue. Thanks again and we hope to see you the next time your in our area!
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Sayre, Pennsylvania
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 29, 2014

Had to stay in Buffalo due to a friend's heart surgery at the VA Hospital. A late evening reservation was handled with no problems. The room was clean with everything in place and working well. Breakfast was super as was all of the staff we encountered during our stay. Excellent place to spend a night !

  • Stayed January 2014, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Susan C, General Manager at Comfort Inn University, responded to this review, January 30, 2014
Thank you for your review. I'm glad to know that everything went well for you during your visit with us and you enjoyed our hotel and all it has to offer. We hope to see you the next time your travels bring you to the Amherst/Buffalo area!
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Fort Lauderdale, Florida
Contributor
13 reviews 13 reviews
12 hotel reviews
Reviews in 11 cities Reviews in 11 cities
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed January 27, 2014 via mobile

Stayed here for 1-night. Good, simple room. Pool nice treat too. Did find breakfast options to be very limited. Saw yoghurt being delivered but none was put out for today's guests. Did seem to be unusual people sleeping in lobby chairs...homeless? Oh well, didn't bother us. Would stay again.

  • Stayed December 2013
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
generalmanagerciu, General Manager at Comfort Inn University, responded to this review, January 28, 2014
Thank you for your recent review of your stay. I'm happy that you were overall pleased with your accommodations and enjoyed our indoor heated pool. I do apologize if you were not able to fully enjoy our hot breakfast buffet due to us being out of an item, this is something that we strive to never let happen...we know that our breakfast is such an important part of our guests stay. I'm glad to know that you will stay with us again and we look forward to seeing you!
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Additional Information about Comfort Inn University

Address: One Flint Road, Amherst, NY 14226-1047
Phone Number:
Location: United States > New York > Amherst
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
#2 Business Hotel in Amherst
#3 Family Hotel in Amherst
Price Range (Based on Average Rates): $$
Hotel Class:2 star — Comfort Inn University 2*
Number of rooms: 102
Official Description (provided by the hotel):
Conveniently located to both Downtown Buffalo and Niagara Falls and directly adjacent to the University at Buffalo North Campus, the Comfort Inn University is the place to stay when visiting the Amherst/Buffalo, NY area. All of our rooms include flat screen televisions, refrigerators, coffee makers, iron/boards and hairdryers. Our guests enjoy the Comfort Inn signature breakfast "Your Morning Breakfast" that includes...hot eggs, sausage and/or bacon, make your own fresh waffles, yogurts, fruit, breads, bagels, muffins/danish, cereals and more! Take a soak in our indoor heated pool, workout in our fitness room and surf the web with our fast high speed wireless internet. We look forward to your stay with us! ... more   less 
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Also Known As:
Comfort Inn University Hotel Amherst
Comfort Inn Amherst
Amherst Comfort Inn

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