I was spending a long Memorial Day weekend in Buffalo. Arrived around 6:30 on Friday evening completely exhausted after leaving the Finger Lakes in the morning and enjoying a stopover with a cousin in Hornell for most of the afternoon.
This was my first experience with a Courtyard, and I considered it a pretty OK experience. The hotel was easy to get to right off the highway (I'd printed directions from Mapquest). Check-in was easy, and the room was comfortable. I had a little trouble getting the internet to connect but I began to realize that the hotel has downtime, and I was trying to connect during one of those periods. I did eventually connect. But the service was spotty.
There is also a computer in the lobby for those who don't travel with their laptops and want to check e-mail from time to time or do some surfing.
I didn't even go out the first evening for dinner since I was so tired. Fortunately, there was a decent delivery menu from a service that offered delivery from many local restaurants, so I ordered from a Greek place nearby, and that was very good.
There was a pool and spa downstairs which I didn't use, but it looked like the kids and parents were having a good time in it. There was also a decent vending spot, and a supply area downstairs with plastic cutlery, a microwave, and other food prep items, which came in handy.
My only complaint is that I booked my trip through Expedia, and I have gotten used to getting folios the morning I check out that include only incidental expenses. For me, that would have included 1 or 2 movies over my weekend stay. Imagine my surprise when I saw my full hotel stay being charged once again. I travel a LOT...sometimes I book through Expedia, sometimes through hotel websites, and sometimes through other methods. Sometimes it's really difficult for me to remember whether I need to look for the stay on my bill or whether it's already been paid for.
Having just shut my computer down and packed it up that morning, I was frustrated because I could not get the internet to connect again. I knew there was a receipt in my e-mail inbox that had my Expedia charges this trip, and I wanted to see what I'd included. I had to call my husband, who almost couldn't access my e-mail. But he did, and my bill was indeed wrong.
I pointed it out at the front desk and got a revised bill, but it kind of left a bad taste in my mouth, which kind of canceled out the previous two days.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.