I've stayed at this Marriott twice now. Overall, great place with great staff... This second time I left a shirt in the closet, called them and they are sending it to me without any trouble, excellent.
Only problem I have is the same as the last time. I specifically went up to the staff this time and said, "Please do not provide a paper bill under my door, just e-mail me my bill in the morning instead." Was told, "Absolutely." First thing the next morning, paper bill under my door, no e-mail. I work in IT security so the idea of having a sheet of paper with my full name and part of my credit card isn't something I am fond of. I requested the bill be shredded at the front desk, hopefully it was. When I got home later that day I had to call again to request an e-mailed bill. Luckily the girl I spoke to sent me a pdf within minutes. Why this has to take 3 requests and 2 phone calls, I'm not sure.
If I came back to the area, I'm sure I'd stay here again.
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- Also Known As:
- Buffalo Marriott Niagara Hotel Amherst
- Marriott Hotel Amherst
- Marriott Amherst
- Amherst Marriott