Staff was completely useless and extremely rude. Every time we asked to be taken somewhere (which by the way they tell you the shuttle takes you anywhere you want to to within range) we got rude looks and were treated like we were completely inconveniencing them. Not to mention all there drivers were terrible drivers. Then they refused to take us to the airport when we wanted to go. They never fully made our beds or gave us enough towels. There were bugs in the bathroom. There is also no complimentary breakfast and the restaurant there is really expensive. Definitely do not want to go back there.
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- Also Known As:
- Buffalo Marriott Niagara Hotel Amherst
- Marriott Hotel Amherst
- Marriott Amherst
- Amherst Marriott