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“Second stay just as great” 5 of 5 stars
Review of Buffalo Marriott Niagara

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Buffalo Marriott Niagara
3.5 of 5 Hotel   |   1340 Millersport Highway, Amherst, NY 14221   |  
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Special Offer
FREE Wi-Fi
Ranked #7 of 18 Hotels in Amherst
Certificate of Excellence
Toronto, Canada
Level Contributor
42 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 85 helpful votes
“Second stay just as great”
5 of 5 stars Reviewed January 1, 2013

Just got back today from a two night stay at this hotel. We stayed here last year to ring in the new year and went back to celebrate ringing in 2013. We love the location of this hotel as it is close to great restaurants and fantastic shopping. The hotel staff are always friendly and cleaning. Hope to be back next year to ring in 2014! Thank you.

Stayed December 2012, traveled with family
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marriott-Mgt, General Manager at Buffalo Marriott Niagara, responded to this review, January 11, 2013
Happy New Year and thank you for all of the positve feedback which we will be sharing with our staff. Yes, we are centrally located with shopping, eating and entertainment options all around. See you next year. Have a great day.
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562 reviews from our community

Traveler rating
    175
    237
    96
    26
    28
See reviews for
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (79)
Date | Rating
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  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
toronto
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed January 1, 2013

We stay at this hotel often. The best in the Buffalo area. Great loction for shopping and the Buffalo Airport. Front desk staff always very friendly and helpful. Everytime we stay at this hotel we are always greeted by the conceirge Greg. He knows alot about the Buffalo area and always asks is there is anything he can do for us. He is one of the reasons we always come back to this hotel.

  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marriott-Mgt, General Manager at Buffalo Marriott Niagara, responded to this review, January 11, 2013
Thank you for all of the positve feedback, especially regarding Greg, which we will be sharing with the staff. We are fortunate to have some of the best people in Buffalo that work at this facility. Have a great day.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hamilton
Level Contributor
12 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed December 30, 2012

Was on the concierge floor in a corner room. In the morning I had a wonderful breakfast which included Oatmeal.

Was upgraded a day in advance on the Marriott webpage to this room.

Stayed on a park and fly rate which included a week of parking at the hotel. Considering the price of parking for the week it was a great deal for the hotel.

Front desk staff were all extremely kind and helpful.

If travelling out of Buffalo again would stay again on this rate.

Room Tip: Concierge floor
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  • Stayed December 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marriott-Mgt, General Manager at Buffalo Marriott Niagara, responded to this review, December 31, 2012
Thank you for all of the positive feedback which we will be sharing with our staff. We look forward to your next stay. Have a great day.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Overland Park, Kansas
Level Contributor
69 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
5 of 5 stars Reviewed December 28, 2012

This is an excellent hotel, worthy of the Marriott brand. The amenities are extensive in the lobby area which includes a restaurant, coffee café and gift shop/pantry. The meeting rooms and convention space is extensive; and was busy with a variety of activities at time of stay. My room on the ground floor was perfectly prepared with everything in its place. The furnishings were comfortable and up-to-date with an easy chair, ottoman & side table. The desk area was spacious for work, and the office type chair was very comfortable. There were adequate electrical outlets in the work area, along with a panel that appeared to allow connection of PCs to the large flat screen television along with some other untried AV functions. The bed, pillows and linens were comfortable for a good night’s rest; and the room was well lighted. The headboard mounted reading lamps were a nice touch for bedtime reading in a darkened room. The bathroom area was clean and well stocked. There were two sets of large closets with plenty of hangers. Temperature control in the room was responsive to setting for optimum personal comfort levels. The room service breakfast pre-ordered with a door hanger menu was punctual and well prepared. Check-in and check-out at the front desk was efficient and friendly. Overall, a very nice business class hotel in the Buffalo/Niagara/Grand Island area.

  • Stayed November 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marriott-Mgt, General Manager at Buffalo Marriott Niagara, responded to this review, December 31, 2012
Thank you for all of the positive feedback which we will be sharing with our staff. We look forward to your next stay. Have a great day.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Boston, Massachusetts
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed December 17, 2012

We stayed at the Buffalo Marriott Niagara for one night on our way to Michigan. The hotel, right off the highway, offers a convenient location with easy off/on access for a quick rest stop. This property has a lot of meeting space and seems to target the business/conference crowd, but it is also appropriate for a quick overnight. As a relatively mid-range Marriott, this facility is rather utilitarian, but the service was terrific! The front office clerk was welcoming and professional at check-in, the waiter in the sports bar was very personable and efficient, and the lady on club level was friendly and helpful. The guest rooms, on the other hand, are relatively Spartan. Although renovated and reasonably clean, they feel rather small and dated, and the double-bedded rooms are just that: double bedded. Overall, the great service and convenient location outweigh the basic accommodations, making this hotel a good value for the money

  • Stayed November 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marriott-Mgt, General Manager at Buffalo Marriott Niagara, responded to this review, December 18, 2012
Than you for the positve feedback which we will be sharing with our staff. This property in consistantly ranked in the top 100 of all Marriotts for its service and we are glad you had the opportunity to experience it. Have a great day.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Brampton, Canada
Level Contributor
53 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
3 of 5 stars Reviewed December 13, 2012

We stayed at this Marriott while shopping in the US. Looks like this hotel is marketed towards facilitating conferences and weddings. We had a room on one of the two concierge floors, but the concierge lounge was closed on the weekend. The hotel has been renovated, but it is clear this is an older hotel with lower room ceilings and smaller washrooms. Rooms were comfortable and reasonably clean (with a few exceptions that I wrote to the manager about with no response...). Not the slickest Marriott I have stayed at at this brand level, but good value in the Buffalo area. Free parking is a plus, and the staff are very nice and professional. The breakfast was not bad (basic American hotel breakfast), again the staff were nice here as well. If the price is right, I would stay here again.

Room Tip: High floor - avoid first floor as it is close to the banquet halls.
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  • Stayed November 2012, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marriott-Mgt, General Manager at Buffalo Marriott Niagara, responded to this review, December 18, 2012
Thank you for the feedback regarding your stay. This property was renovated with the Great Lobby experience which is being installed in all full service hotels across the country. The staff is very proud and we are glad you had the opportunity to experience them. Have a great day.
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Caledon ON
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed December 8, 2012 via mobile

Stayed in this hotel, and since they upgraded it, it looks beautiful! The rooms are nice & plush. You can either get a room with a king bed or with 2 Doubles. We were traveling with our daughter so we had to have the doubles. Who renovates a hotel and gets double beds these days? It was the most uncomfortable sleep we've ever had at a hotel. We used the pool which could have been cleaner.

  • Stayed November 2012
    • 5 of 5 stars Location
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marriott-Mgt, General Manager at Buffalo Marriott Niagara, responded to this review, December 18, 2012
Thank you for the positve feedback which we will be sharing with our staff. Most new builds are going with two queen size beds but due to set up of the old room configuration and the upgraded furniture twe installed the two doubles were a better fit for the rooms. Have a great day.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Buffalo Marriott Niagara

Address: 1340 Millersport Highway, Amherst, NY 14221
Location: United States > New York > Amherst
Amenities:
Free High Speed Internet ( WiFi ) Shuttle Bus service Wheelchair access Airport Transportation
Hotel Style:
#4 Business Hotel in Amherst
#6 Family Hotel in Amherst
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Buffalo Marriott Niagara 3.5*
Number of rooms: 350
Reservation Options:
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Also Known As:
Buffalo Marriott Niagara Hotel Amherst
Marriott Hotel Amherst
Marriott Amherst
Amherst Marriott

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