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Buffalo Marriott Niagara: Traveler Reviews

3.5 of 5
1340 Millersport Highway, Amherst, NY 14221
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Buffalo Marriott Niagara
Ranked #9 of 16 hotels in Amherst
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360 reviews from our community

Traveler rating
    97
    161
    66
    19
    17
See reviews for
Families
140
 
Couples
86
 
Solo
18
 
Business
67
 
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Hamilton
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
6 helpful votes 6 helpful votes
“Great hotel, great value”
5 of 5 stars Reviewed December 30, 2012

Was on the concierge floor in a corner room. In the morning I had a wonderful breakfast which included Oatmeal.

Was upgraded a day in advance on the Marriott webpage to this room.

Stayed on a park and fly rate which included a week of parking at the hotel. Considering the price of parking for the week it was a great deal for the hotel.

Front desk staff were all extremely kind and helpful.

If travelling out of Buffalo again would stay again on this rate.

Room Tip: Concierge floor
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  • Stayed December 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Phillip_P2 about Buffalo Marriott Niagara
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marriott-Mgt, General Manager at Buffalo Marriott Niagara, responded to this review
December 31, 2012
Thank you for all of the positive feedback which we will be sharing with our staff. We look forward to your next stay. Have a great day.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Overland Park, Kansas
Senior Contributor
37 reviews 37 reviews
9 hotel reviews
Reviews in 11 cities Reviews in 11 cities
18 helpful votes 18 helpful votes
“A Grand Hotel….”
5 of 5 stars Reviewed December 28, 2012

This is an excellent hotel, worthy of the Marriott brand. The amenities are extensive in the lobby area which includes a restaurant, coffee café and gift shop/pantry. The meeting rooms and convention space is extensive; and was busy with a variety of activities at time of stay. My room on the ground floor was perfectly prepared with everything in its place. The furnishings were comfortable and up-to-date with an easy chair, ottoman & side table. The desk area was spacious for work, and the office type chair was very comfortable. There were adequate electrical outlets in the work area, along with a panel that appeared to allow connection of PCs to the large flat screen television along with some other untried AV functions. The bed, pillows and linens were comfortable for a good night’s rest; and the room was well lighted. The headboard mounted reading lamps were a nice touch for bedtime reading in a darkened room. The bathroom area was clean and well stocked. There were two sets of large closets with plenty of hangers. Temperature control in the room was responsive to setting for optimum personal comfort levels. The room service breakfast pre-ordered with a door hanger menu was punctual and well prepared. Check-in and check-out at the front desk was efficient and friendly. Overall, a very nice business class hotel in the Buffalo/Niagara/Grand Island area.

  • Stayed November 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask TeakWoodDeck about Buffalo Marriott Niagara
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marriott-Mgt, General Manager at Buffalo Marriott Niagara, responded to this review
December 31, 2012
Thank you for all of the positive feedback which we will be sharing with our staff. We look forward to your next stay. Have a great day.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Boston, Massachusetts
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
8 helpful votes 8 helpful votes
“Surprisingly great service!”
4 of 5 stars Reviewed December 17, 2012

We stayed at the Buffalo Marriott Niagara for one night on our way to Michigan. The hotel, right off the highway, offers a convenient location with easy off/on access for a quick rest stop. This property has a lot of meeting space and seems to target the business/conference crowd, but it is also appropriate for a quick overnight. As a relatively mid-range Marriott, this facility is rather utilitarian, but the service was terrific! The front office clerk was welcoming and professional at check-in, the waiter in the sports bar was very personable and efficient, and the lady on club level was friendly and helpful. The guest rooms, on the other hand, are relatively Spartan. Although renovated and reasonably clean, they feel rather small and dated, and the double-bedded rooms are just that: double bedded. Overall, the great service and convenient location outweigh the basic accommodations, making this hotel a good value for the money

  • Stayed November 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
Ask hotelier427 about Buffalo Marriott Niagara
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marriott-Mgt, General Manager at Buffalo Marriott Niagara, responded to this review
December 18, 2012
Than you for the positve feedback which we will be sharing with our staff. This property in consistantly ranked in the top 100 of all Marriotts for its service and we are glad you had the opportunity to experience it. Have a great day.
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Brampton, Canada
Top Contributor
55 reviews 55 reviews
30 hotel reviews
Reviews in 34 cities Reviews in 34 cities
60 helpful votes 60 helpful votes
“Good Hotel for Shopping Weekend”
3 of 5 stars Reviewed December 13, 2012

We stayed at this Marriott while shopping in the US. Looks like this hotel is marketed towards facilitating conferences and weddings. We had a room on one of the two concierge floors, but the concierge lounge was closed on the weekend. The hotel has been renovated, but it is clear this is an older hotel with lower room ceilings and smaller washrooms. Rooms were comfortable and reasonably clean (with a few exceptions that I wrote to the manager about with no response...). Not the slickest Marriott I have stayed at at this brand level, but good value in the Buffalo area. Free parking is a plus, and the staff are very nice and professional. The breakfast was not bad (basic American hotel breakfast), again the staff were nice here as well. If the price is right, I would stay here again.

Room Tip: High floor - avoid first floor as it is close to the banquet halls.
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  • Stayed November 2012, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
Ask zanezed about Buffalo Marriott Niagara
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marriott-Mgt, General Manager at Buffalo Marriott Niagara, responded to this review
December 18, 2012
Thank you for the feedback regarding your stay. This property was renovated with the Great Lobby experience which is being installed in all full service hotels across the country. The staff is very proud and we are glad you had the opportunity to experience them. Have a great day.
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Caledon ON
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
24 helpful votes 24 helpful votes
“Bad Sleep....2 Double Beds”
4 of 5 stars Reviewed December 8, 2012 via mobile

Stayed in this hotel, and since they upgraded it, it looks beautiful! The rooms are nice & plush. You can either get a room with a king bed or with 2 Doubles. We were traveling with our daughter so we had to have the doubles. Who renovates a hotel and gets double beds these days? It was the most uncomfortable sleep we've ever had at a hotel. We used the pool which could have been cleaner.

  • Stayed November 2012
    • 5 of 5 stars Location
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
Was this review helpful? Yes 1
Ask STLUCIACALEDON about Buffalo Marriott Niagara
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marriott-Mgt, General Manager at Buffalo Marriott Niagara, responded to this review
December 18, 2012
Thank you for the positve feedback which we will be sharing with our staff. Most new builds are going with two queen size beds but due to set up of the old room configuration and the upgraded furniture twe installed the two doubles were a better fit for the rooms. Have a great day.
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Additional Information about Buffalo Marriott Niagara

Also Known As:
Buffalo Marriott Niagara Hotel Amherst
Buffalo Marriott Niagara Hotel
Marriott Hotel Amherst
Marriott Amherst
Amherst Marriott
Address: 1340 Millersport Highway, Amherst, NY 14221
Phone Number:
Region: United States > New York > Amherst
Amenities:
Business Center Fitness Center Free Parking Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#6 Family Hotels in Amherst
Price Range: $$
Hotel Class:3.5 star (3.5*)
Reservation Options:
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