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“Great hotel, great value” 5 of 5 stars
Review of Buffalo Marriott Niagara

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Buffalo Marriott Niagara
3.5 of 5 Hotel   |   1340 Millersport Highway, Amherst, NY 14221   |  
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Ranked #8 of 18 Hotels in Amherst
Hamilton
Contributor
12 reviews 12 reviews
9 hotel reviews
Reviews in 10 cities Reviews in 10 cities
19 helpful votes 19 helpful votes
“Great hotel, great value”
5 of 5 stars Reviewed December 30, 2012

Was on the concierge floor in a corner room. In the morning I had a wonderful breakfast which included Oatmeal.

Was upgraded a day in advance on the Marriott webpage to this room.

Stayed on a park and fly rate which included a week of parking at the hotel. Considering the price of parking for the week it was a great deal for the hotel.

Front desk staff were all extremely kind and helpful.

If travelling out of Buffalo again would stay again on this rate.

Room Tip: Concierge floor
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  • Stayed December 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marriott-Mgt, General Manager at Buffalo Marriott Niagara, responded to this review, December 31, 2012
Thank you for all of the positive feedback which we will be sharing with our staff. We look forward to your next stay. Have a great day.
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504 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (71)
Date | Rating
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English first
Overland Park, Kansas
Top Contributor
67 reviews 67 reviews
14 hotel reviews
Reviews in 23 cities Reviews in 23 cities
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed December 28, 2012

This is an excellent hotel, worthy of the Marriott brand. The amenities are extensive in the lobby area which includes a restaurant, coffee café and gift shop/pantry. The meeting rooms and convention space is extensive; and was busy with a variety of activities at time of stay. My room on the ground floor was perfectly prepared with everything in its place. The furnishings were comfortable and up-to-date with an easy chair, ottoman & side table. The desk area was spacious for work, and the office type chair was very comfortable. There were adequate electrical outlets in the work area, along with a panel that appeared to allow connection of PCs to the large flat screen television along with some other untried AV functions. The bed, pillows and linens were comfortable for a good night’s rest; and the room was well lighted. The headboard mounted reading lamps were a nice touch for bedtime reading in a darkened room. The bathroom area was clean and well stocked. There were two sets of large closets with plenty of hangers. Temperature control in the room was responsive to setting for optimum personal comfort levels. The room service breakfast pre-ordered with a door hanger menu was punctual and well prepared. Check-in and check-out at the front desk was efficient and friendly. Overall, a very nice business class hotel in the Buffalo/Niagara/Grand Island area.

  • Stayed November 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marriott-Mgt, General Manager at Buffalo Marriott Niagara, responded to this review, December 31, 2012
Thank you for all of the positive feedback which we will be sharing with our staff. We look forward to your next stay. Have a great day.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Boston, Massachusetts
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed December 17, 2012

We stayed at the Buffalo Marriott Niagara for one night on our way to Michigan. The hotel, right off the highway, offers a convenient location with easy off/on access for a quick rest stop. This property has a lot of meeting space and seems to target the business/conference crowd, but it is also appropriate for a quick overnight. As a relatively mid-range Marriott, this facility is rather utilitarian, but the service was terrific! The front office clerk was welcoming and professional at check-in, the waiter in the sports bar was very personable and efficient, and the lady on club level was friendly and helpful. The guest rooms, on the other hand, are relatively Spartan. Although renovated and reasonably clean, they feel rather small and dated, and the double-bedded rooms are just that: double bedded. Overall, the great service and convenient location outweigh the basic accommodations, making this hotel a good value for the money

  • Stayed November 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marriott-Mgt, General Manager at Buffalo Marriott Niagara, responded to this review, December 18, 2012
Than you for the positve feedback which we will be sharing with our staff. This property in consistantly ranked in the top 100 of all Marriotts for its service and we are glad you had the opportunity to experience it. Have a great day.
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Brampton, Canada
Top Contributor
55 reviews 55 reviews
30 hotel reviews
Reviews in 35 cities Reviews in 35 cities
72 helpful votes 72 helpful votes
3 of 5 stars Reviewed December 13, 2012

We stayed at this Marriott while shopping in the US. Looks like this hotel is marketed towards facilitating conferences and weddings. We had a room on one of the two concierge floors, but the concierge lounge was closed on the weekend. The hotel has been renovated, but it is clear this is an older hotel with lower room ceilings and smaller washrooms. Rooms were comfortable and reasonably clean (with a few exceptions that I wrote to the manager about with no response...). Not the slickest Marriott I have stayed at at this brand level, but good value in the Buffalo area. Free parking is a plus, and the staff are very nice and professional. The breakfast was not bad (basic American hotel breakfast), again the staff were nice here as well. If the price is right, I would stay here again.

Room Tip: High floor - avoid first floor as it is close to the banquet halls.
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  • Stayed November 2012, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marriott-Mgt, General Manager at Buffalo Marriott Niagara, responded to this review, December 18, 2012
Thank you for the feedback regarding your stay. This property was renovated with the Great Lobby experience which is being installed in all full service hotels across the country. The staff is very proud and we are glad you had the opportunity to experience them. Have a great day.
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Caledon ON
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed December 8, 2012 via mobile

Stayed in this hotel, and since they upgraded it, it looks beautiful! The rooms are nice & plush. You can either get a room with a king bed or with 2 Doubles. We were traveling with our daughter so we had to have the doubles. Who renovates a hotel and gets double beds these days? It was the most uncomfortable sleep we've ever had at a hotel. We used the pool which could have been cleaner.

  • Stayed November 2012
    • 5 of 5 stars Location
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marriott-Mgt, General Manager at Buffalo Marriott Niagara, responded to this review, December 18, 2012
Thank you for the positve feedback which we will be sharing with our staff. Most new builds are going with two queen size beds but due to set up of the old room configuration and the upgraded furniture twe installed the two doubles were a better fit for the rooms. Have a great day.
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Brampton, Canada
Senior Contributor
30 reviews 30 reviews
13 hotel reviews
Reviews in 9 cities Reviews in 9 cities
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed November 29, 2012

Great hotel!...very clean, staff helpful and restaurant was exceptionally great and the service in there was amazing(we ate in the bar area, as restaurant was not opened for dinner at that point)
We will definitely stay there again, convenient to Boulevard Mall, restaurants and Transat rd. shopping.

  • Stayed November 2012, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marriott-Mgt, General Manager at Buffalo Marriott Niagara, responded to this review, December 18, 2012
Thank you for the positve feedback which we will be sharing with our staff. Shop till ya drop as we always say! have a great day.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Toronto, Canada
Senior Contributor
22 reviews 22 reviews
22 hotel reviews
Reviews in 21 cities Reviews in 21 cities
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed November 29, 2012

Myself and two other girls used this hotel as a resting spot while we shopped away in Buffalo.
We booked through Priceline.
It was a great spot. The room was very clean, the beds comfortable and the check-in staff was very friendly. Would recommend it to anyone.

  • Stayed November 2012, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marriott-Mgt, General Manager at Buffalo Marriott Niagara, responded to this review, December 18, 2012
Thank you for the positive feedback which we will be sharing with our staff. Have a great day.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Buffalo Marriott Niagara

Address: 1340 Millersport Highway, Amherst, NY 14221
Location: United States > New York > Amherst
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#5 Business Hotel in Amherst
#5 Family Hotel in Amherst
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Buffalo Marriott Niagara 3.5*
Number of rooms: 350
Reservation Options:
TripAdvisor is proud to partner with Priceline, Booking.com, Marriott, Travelocity, Orbitz, Expedia, Despegar.com, Reservation Counter, Odigeo, Hotels.com and Tingo so you can book your Buffalo Marriott Niagara reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Buffalo Marriott Niagara Hotel Amherst
Marriott Hotel Amherst
Marriott Amherst
Amherst Marriott

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