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“Very clean; well-run” 4 of 5 stars
Review of Sleep Inn

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Sleep Inn
2.0 of 5 Hotel   |   75 Inn Keepers Lane, Amherst, NY 14228   |  
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Hotel amenities
Special Offer
Choice Privileges Points
Ranked #5 of 18 Hotels in Amherst
Certificate of Excellence 2014
CT
Top Contributor
197 reviews 197 reviews
102 hotel reviews
Reviews in 131 cities Reviews in 131 cities
66 helpful votes 66 helpful votes
“Very clean; well-run”
4 of 5 stars Reviewed July 25, 2012

Hotel is very clean and well-run. Room A/C was powerful and quiet. Room was very clean. WiFi internet worked very well. USA Today and lodging bill delivered to door in the morning - nice touch. Breakfast was Better than a lot of Sleep In's - some hot foods. Bed was good, but not as good as the best of the Choice hotels. Hotel was quiet even though it seemed pretty busy.

Room Tip: I was on the 4th floor - quiet
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  • Stayed July 2012, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TimothyStone, General Manager at Sleep Inn, responded to this review, July 27, 2012
Thank you kindly for the very nice review. Myself and my staff are always pleased to get these types of reviews, we find it very rewarding to know that our hard work is appreciated. We all look forward to you next visit with us!
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200 reviews from our community

Traveler rating
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    20
    4
    6
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (40)
Date | Rating
  • Dutch first
  • English first
  • German first
  • Portuguese first
  • Any
English first
Senior Reviewer
9 reviews 9 reviews
Reviews in 7 cities Reviews in 7 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 24, 2012 via mobile

We recently stayed in this hotel for two nights! It is a hop, skip and jump from the falls. It's amazingly cheap, we paid 129 a night! There is a large pool and a wonderful jacuzzi. The rooms are small but comfortable. The TVs are flat screen and the shower heads are amazing! They massage you! The continental breakfast is less than average but overall we would stay again!

  • Stayed July 2012
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TimothyStone, General Manager at Sleep Inn, responded to this review, July 26, 2012
Thank you so much for your review. The Sleep Inn is a great hotel in a great location and is perfect for your little getaways. It is great that you noticed our new TV's, we have just updated them as well as getting HD service for the entire hotel. We look forward to seeing you the next time you are in Buffalo.
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Weedsport, New York, United States
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed July 16, 2012

Front desk personel is very friendly and professional. Erica is a sweet little lady that is a pleasure to speak with on the phone! Iris is obviously a career driven and professional young lady who does not hesitate to help a customer.

The rooms are freshly updated and very clean. Sheets are bright and crisp. WIFI tends to be a little weak, but still useable. Furnature and TV are modern. Bathroom floor is clean including very clean grout. RECOMMENDED!

  • Stayed July 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Huntsville, ON
Contributor
12 reviews 12 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed July 11, 2012

Spent two nights in May with my Mother for a shopping trip. The hotel was very clean, good breakfast and the ladies gave "amazing" service in all departments. The hotel has a great location for shopping. My only complaints were 1) The heat/AC unit in our room was so loud that it woke us up each time it came one. We both slept with pillows over our heads. Don't know if it was just that unit or all. 2) I had to have my mattress flipped after the first night. I think he mattress needed replacing. My mother's was fine for her.

  • Stayed May 2012, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TimothyStone, General Manager at Sleep Inn, responded to this review, July 26, 2012
I would like to take this opportunity to thank you for taking the time to review your recent stay at the Sleep Inn. The hotel is in a great location for shopping trips as well as sightseeing around the local area. I apologize that the AC unit in your room was disruptive to you. We have a strong preventative maintenance program in place to ensure that the AC units run as quietly as possible.

We look forward to seeing you on your next shopping trip!
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Port Jefferson Station, New York
Top Contributor
93 reviews 93 reviews
20 hotel reviews
Reviews in 51 cities Reviews in 51 cities
71 helpful votes 71 helpful votes
5 of 5 stars Reviewed July 10, 2012

Upon our arrival at the hotel, we were greeted by Kelsey at the front desk. She was very personable, welcomed us to the hotel and told us the location of the pool, breakfast area and hours, and the location of the elevator. The room was very clean and the A/C unit was very quiet and did a great job controlling the room temperature. With all you read about hotel rooms and health concerns about TV remotes and in-room telephones, this was the first hotel that I ever stayed at where housekeeping placed Purell wipes by the phone and remote for guests to use. That truly speaks to the high degree of attention paid to details and room cleanliness. It is no wonder that this hotel has received several awards and recognitions from Choice Hotels for service and cleanliness! The breakfast included rolls, bagels, juices, waffles, fruit, yogurt, eggs, suasages, coffee, tea and a few other items that I am forgetting at the moment. The items were constantly being resupplied by the lady at breakfast who did a wonderful job keeping up with demand. This is a Sleep Inn and the room will be slightly smaller, the beds will be double beds, and there is a shower stall instead of a tub/shower combination. But if you know that before you arrive at the hotel you will be very satisfied wih your stay.

  • Stayed July 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TimothyStone, General Manager at Sleep Inn, responded to this review, July 26, 2012
Thank you so much for taking the time out of your busy schedule to write a review of the Sleep Inn. We greatly appreciate the fact that you commented about our dedication to service. We strive every day to go above and beyond for each guest that stays with us. We look forward to you next visit with us.
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Austinburg, Ohio
Senior Contributor
37 reviews 37 reviews
14 hotel reviews
Reviews in 22 cities Reviews in 22 cities
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed June 24, 2012

No serious complaints, only that when I booked the room I'd reserved a room with a King size bed, but instead upon check-in we were put in a room with 2 double beds (hardly Queen beds although that is what the hotel calls them). Other than that, for a one-night stay it was fine. Room was pretty small and my husband and I found each other jockeying for space when walking around packing up getting ready to go, and when getting ready to go out that night, we were in town for a concert in the Buffalo area so the location of the hotel was great - just minutes from the venue (RIviera Theatre) I suppose if i needed a place to crash for the night again in the area i'd stay here - the room rate was the deciding factor first, then the proximity to the venue.

  • Stayed June 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, General Manager at Sleep Inn, responded to this review, June 25, 2012
I would like to thank you for your honest review of the Sleep Inn Amherst. We greatly appreciate it when guests take time out of their busy schedule to give us and other travelers feedback from their stays with us. We look forward to your next visit with us if your travels bring you back to the area.
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2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed June 24, 2012

After a horrible night at a different hotel, this was a breath of fresh air. The staff was friendly and courteous, starting with my initial call to reserve a room . The rooms were styled up to date and comfortable. Good lighting in parking lot. Ample parking. The price per night was very reasonable and rooms were very clean. It will be where I stay when I travel back that way!

  • Stayed June 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, General Manager at Sleep Inn, responded to this review, June 25, 2012
Thank you so much for your wonderful review of the hotel. I am glad that we were able to accommodate you on short notice during our busy season. We look forward to your next visit with us.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Sleep Inn

Address: 75 Inn Keepers Lane, Amherst, NY 14228
Phone Number:
Location: United States > New York > Amherst
Amenities:
Business Center with Internet Access Free Breakfast Wheelchair access
Hotel Style:
#2 Family Hotel in Amherst
Price Range (Based on Average Rates): $$
Hotel Class:2 star — Sleep Inn 2*
Number of rooms: 92
Reservation Options:
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Also Known As:
Sleep Hotel Amherst
Sleep Inn Amherst
Amherst Sleep Inn

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