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“Older Property; Outside Entry; Average Accomodations” 3 of 5 stars
Review of Residence Inn Buffalo Amherst

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Residence Inn Buffalo Amherst
3.0 of 5 Hotel   |   100 Maple Rd, Amherst, NY 14221   |  
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Ranked #10 of 18 Hotels in Amherst
Certificate of Excellence 2014
Alabama
Top Contributor
65 reviews 65 reviews
41 hotel reviews
Reviews in 34 cities Reviews in 34 cities
23 helpful votes 23 helpful votes
“Older Property; Outside Entry; Average Accomodations”
3 of 5 stars Reviewed November 19, 2009

The main area of the hotel is being renovated. They are doing a good job keeping things clean as possible but this is an older property. The appliances in the rooms are vintage and some are rusting. The rooms are clean and comfortable but in need of upgrade. Safety could a concern for some because all room have an outside entrance as the hotel has the appearance of an apartment complex. Parking is at a premium and sometimes you may have to park further from your room and in inclement weather this can be uncomforable. Overall, average accomodations but far below the standards of other Residence Inns I've frequented.

  • Stayed November 2009, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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175 reviews from our community

Traveler rating
    53
    69
    33
    9
    11
See reviews for
75
31
7
35
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (39)
Date | Rating
  • English first
  • Japanese first
  • Any
English first
Ohio
1 review
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed October 16, 2009

We arrived in Buffalo, and we were looking forward to a quiet evening in a nice suite equipped with a full kitchen. There was some noise from people walking on the floor above, but it was minimal for a time. Then the noise really began. It was as if elephants were pounding on the floor above. The floor lights and windows in our room started to shake. We called the main desk to complain, and were assured that the noise would stop. It did for about one hour. By that time we went to sleep. We awoke two hours later to tremendous thumps and crashes. It sounded like the people above were moving heavy furniture--at three o'clock in the morning. I called again to no avail. The elephants had won. We got up and packed. I gave the night clerk a piece of my mind. At least, she did the right thing. Our stay was free. But I would have preferred the sleep. We had a nine-hour drive ahead of us.

It turned out that the culprits were two teenage girls. Teenagers are not known for their empathy, but the management of this motel did nothing to deal with the situation, and they are just as guilty.

I couldn't get away from this motel fast enough.

Stayed October 2009, traveled as a couple
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Diego, CA
Senior Contributor
32 reviews 32 reviews
28 hotel reviews
Reviews in 23 cities Reviews in 23 cities
43 helpful votes 43 helpful votes
4 of 5 stars Reviewed October 2, 2009

Like everyone, I must agree this is a nice hotel. It's also one of the only hotels I've found in upstate NY that is not stuck next to the highway. One issue I have with the rooms is that the builders apparently chose not to use particle board between the floors. Instead I'm guessing they used some sort of tin or similar product. There is a very unique metallic sound that resonates into your room from above. In building 13, anytime the person above me would step the sound carried through to our room. My companion, who is a heavy sleeper, even woke up because of the ceiling noise. Having said that, I would stay here again, just never again on the bottom floor. The location to restaurants and as a general launching point to all things in the area is just impossible to pass up.

  • Stayed September 2009, traveled with friends
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Poughkeepsie, NY
Contributor
14 reviews 14 reviews
Reviews in 12 cities Reviews in 12 cities
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed September 12, 2009

I was pleasantly surprised with the rooms and facility layout. This is an excellent choice for parents visiting their kids at UB. The stadium is approximately a 15 minute walking distance. Bring your student's favorite meal. The rooms have full kitchens. Also, bring the pet along! The hotel is pet friendly. :o)

  • Stayed September 2009
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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New York
1 review
4 of 5 stars Reviewed May 31, 2009

The suite was good value. There was plenty of room and privacy. We were in the right place as we had business to attend to nearby and we were able to relax and do some shopping in our spare time. Great breakfast.

Stayed May 2009, traveled on business
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Great Falls, Virginia
Senior Contributor
44 reviews 44 reviews
25 hotel reviews
Reviews in 25 cities Reviews in 25 cities
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed May 16, 2009

Having never been to this location, we were somewhat apprehensive about the location. HOWEVER, it is convenient to just about everything we needed! Five minutes from the airport, and 15 minutes from downtown Buffalo. Close to colleges and hospitals with plenty of good shopping nearby.

The hotel is an older Residence Inn, but don't be discouraged. This place had more employees that I've EVER seen in a hotel -- they were everywhere, and very helpful and friendly. That more than made up for the "older" hotel. The room was spotless and our TV was a new large flatscreen with lots of channels. Breakfast was excellent and offered healthy options, and was nicely presented.

The manager's office is just off the lobby and her door was open most of the time -- a nice change from places where the management is no where to be seen. We will definately be back!

  • Stayed May 2009, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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NY
Contributor
14 reviews 14 reviews
14 hotel reviews
Reviews in 11 cities Reviews in 11 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed February 10, 2009

Very Nice Suite. We stayed in the two doubles studio suite and it was great. Big room, fireplace, kitchen. Very clean, quiet. Great Stay!

  • Stayed February 2009, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Check in / front desk
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Residence Inn Buffalo Amherst

Address: 100 Maple Rd, Amherst, NY 14221
Location: United States > New York > Amherst
Amenities:
Fitness Center with Gym / Workout Room Free Breakfast Kitchenette Shuttle Bus service Wheelchair access Airport Transportation
Hotel Style:
Ranked #10 of 18 Hotels in Amherst
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Residence Inn Buffalo Amherst 3*
Number of rooms: 112
Reservation Options:
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Also Known As:
Residence Inn Buffalo Amherst Hotel Amherst
Residence Inn Amherst
Buffalo Residence Inn
Amherst Residence Inn

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