We have been traveling for over 40 years and know a great place when we stay there. How welcoming Brad was upon our arrival. We received the red carpet treatment. He was very knowledgeable regarding the Buffalo and other suburban areas. We received good tips on restaurants and attractions. I was greeted and welcomed by Laurie Giancola and Tanira. Every day I was wished a good morn ing, good evening, how was your day, how was your meal, etc. What a wonderful staff! They all seem to enjoy their jobs and visitors. Always smiling....always willing to assist you. Bruce Miller, engineer took my cart and returned it to the lobby for me and wished me a wonderful stay. I enjoyed getting up and going for coffee and being greeted. My husband and I try to stay at Candlewood Suites whenever possible. This is one of the very best places. The room was spacious, beds ultra comfortable, immaculately clean and quiet. We can't wait to go back there on our return trip to Buffalo. Many evenings we found ourselves in the lobby for one thing or another and was always greeted by staff. Brad shared lots of information that was very helpful on this trip. Although we are former Buffalonians, the areas have changed a great deal so it was helpful to be updated. This hotel should receive a "6" overall rating...over and above excellent.