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“We loved it and we'll be back” 5 of 5 stars
Review of Candlewood Suites Hotel Buffalo / Amherst

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Candlewood Suites Hotel Buffalo / Amherst
2.0 of 5 Hotel   |   20 Flint Road, Amherst, NY 14226   |  
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Ranked #5 of 18 Hotels in Amherst
Toronto,Ontariio
Senior Contributor
29 reviews 29 reviews
13 hotel reviews
Reviews in 21 cities Reviews in 21 cities
11 helpful votes 11 helpful votes
“We loved it and we'll be back”
5 of 5 stars Reviewed August 27, 2011

Traveling with teenage boys - they are always hungry so it was great to have a full size fridge, microwave and dishes. Breakfast is not included which was no big deal for us as we stocked up at Wegmans. The desk area had two chairs and was long enough for two people to eat comfortably. We will stay again.

  • Stayed August 2011, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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111 reviews from our community

Traveler rating
    63
    33
    12
    3
    0
See reviews for
58
16
12
12
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (20)
Date | Rating
  • English first
  • German first
  • Italian first
  • Any
English first
New York City, New York
1 review
5 of 5 stars Reviewed August 9, 2011

My stay at Candlewood Suites was very comfortable. The bed was very cozy. I liked that I had a separate living area from the bedroom. The price was quite reasonable for the accommodations.

  • Stayed July 2011, traveled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tel Aviv, Israel
Contributor
12 reviews 12 reviews
11 hotel reviews
Reviews in 11 cities Reviews in 11 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed August 4, 2011

We got to this hotel because of mistake made by Holiday Inn in Horsehead, NY. This was very very good hotel. The people in the front desk were very nice and helpful and arranged for us shuttle (from the hotel next to them) to the airport to return our rented car and also at the next day to get to our flight. The room was perfect, very well equipped. Kitchen with set of tools, microwave, fridge, etc. There was both Wi-Fi and Ethernet connection to the Internet. beds were big and the bath was very nice and clean. If you need a place to stay in Buffalo, no doubt it is the right one.

  • Stayed July 2011, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Toronto, Canada
1 review
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed July 31, 2011

We spent three nights in this hotel. Contrary to recent reviews and information provided on the hotel's website, we were notified that the hotel does not provide cleaning services on a daily basis. They clean once a week. We asked why -- and were told that they cater to long-stay guests. So, we had to request fresh towels every morning and had to take out our garbage by ourselves (mind you, we paid over $150 a night for a studio). This was a first for us.
As we entered our room, we realized that the carpet close to the entrance door of the room was soaking wet. We allowed it to dry on its own - opened the window and turned off the A/C. [We were too tired to move to a different room ;-)]
This hotel offers the bare minimum. Nothing special whatsoever.
The atmosphere is so informal that the staff folds the laundry at the front desk.
The A/C works in a strange way. It is freezing cold at any temperature, but at 22C it turns to heat.
The beds are very difficult to sleep in. They are very high and soft.

Room Tip: If service is important to you, book somewhere else.
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  • Stayed July 2011, traveled with family
    • 2 of 5 stars Value
    • 2 of 5 stars Sleep Quality
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 4
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Toronto
Contributor
18 reviews 18 reviews
16 hotel reviews
Reviews in 10 cities Reviews in 10 cities
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed June 12, 2011

This is a great place for an overnight stay if you are doing some shopping. As a Priority Club member I was given an upgrade to a suite and it was huge! The room was extremely clean and well appointed. Check in was fast and friendly and they reminded me that because it was a long stay hotel that housekeeping service was not daily.

We were on the first floor and it was still very quiet. Although we didn't use it I like having the self-serve market just off the lobby. Perfect if you want a snack and don't feel like going out.

  • Stayed January 2011, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Vancouver, Canada
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed December 27, 2010

I was staying one night in Amherst to write an exam the next morning at SUNY North Campus. Not only was the location perfect - it's a stone's throw from the university - but the hotel was so much more than I expected. For $110 (taxes included) I got a studio suite with kitchenette, full-sized fridge, pots, pans, coffee maker, the works, plus a queen-sized bed and desk and chair. The room was a decent size, the amenities were way more than I expected, and the hotel was clean and quiet with friendly staff and complimentary laundry room and gym facilities. I realized only afterward that the hotel is an "extended stay" hotel meant for business travellers, which would explain all the amenities.

Everything I needed and more. If I needed to stay near SUNY North Campus (or maybe even anywhere in Buffalo), I'd absolutely go back. The only hiccup was room service: if you order, make sure you point out you're staying at the Candlewood. Room Service is provided by the restaurant at the Hotel Indigo next door (they're part of the same chain), and they'll assume you're staying at the Indigo (and not think to ask) unless you tell them otherwise. If you don't, you won't get your food. And it's cash only.

Otherwise, fantastic.

  • Stayed December 2010, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Amherst, New York
1 review
5 of 5 stars Reviewed December 11, 2010

I stayed here on business for an extended stay. The room was clean and new. The staff treats you like family. The free washer/dryers along with the workout facilities were a great addition. The hotel is quiet and primarily serves business travelers during the week. I can't say enough good things about Candlewood in Amherst. It's in a nice area, with many stores close by. Excellent place to stay.

Stayed November 2010, traveled on business
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Candlewood Suites Hotel Buffalo / Amherst

Address: 20 Flint Road, Amherst, NY 14226
Phone Number:
Location: United States > New York > Amherst
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Wheelchair access
Hotel Style:
#7 Family Hotel in Amherst
Price Range (Based on Average Rates): $
Hotel Class:2 star — Candlewood Suites Hotel Buffalo / Amherst 2*
Number of rooms: 76
Official Description (provided by the hotel):
Discover all that Buffalo has to offer at the convenient, comfortable all new Candlewood Suites hotel Buffalo/Amherst. You are at the heart of everything, shopping, dining, entertainment and the arts. Only a short drive from Niagara Falls and 8 miles from Buffalo Niagara International Airport BUF. You will spend less time in traffic and more time doing what you came to Buffalo/Amherst to do. And there is easy access to I-290, I-90 and I-190. Whether you re coming to Buffalo for business or just for fun your room at the Candlewood Suites Buffalo/Amherst is your personal retreat. You ll have room to work, relax and make the most of your day. Amenities such as free high-speed Internet, work center, free guest laundry, fitness center, plush towels and luxurious bedding mean every night is a great night and every day starts right. The best of Buffalo is waiting for you at the Candlewood Suites Buffalo/Amherst. ... more   less 
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Also Known As:
Candlewood Suites Amherst

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