My husband and I booked a room for one night. We are not picky people; we have stayed in many hotels before. The second we stepped into the room, the smell was overwhelming. It was a mix of mold and cigarettes. The window was open on a 90 degree day, so I shut it and turned on the air conditioner. I immediately took off the coverlet to find a stained blanket and sheets. I opened the fridge to put our leftovers in it and discovered that someone had spilled something red in the freezer. No one bothered to clean it out. There was obviously some scary damage to the walls that they tried to cover up unsuccessfully. My husband and I asked for a refund, and we were told that he could not do that since we have already checked in five minutes before. The only thing they could do was upgrade us to the king jacuzzi room, but they charged us extra for it. Thinking that it would be better and since it was our only option, we did it to save us some sanity. It was not much better. The smell was less intense, but the room was definitely not clean! The blanket had stains on it, and the walls were dirty and damaged. In addition, the jacuzzi had dirt on the bottom of it and the mirrors surrounding the jacuzzi had hand prints all over it. We gave up and stayed the night...but we needed a few drinks to do it! At least the room was more spacious than the regular room. We definitely did not use their linens, and we left first thing in the morning!
- Official Description (provided by the hotel):
- We are a locally owned motel providing you with cost efficient, clean accommodations. We are conveniently located between SUNY Buffalo's (UB)two campuses. Major retail, many restaurants and public transportation are readily accessible. ... more less
- Reservation Options:
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- Also Known As:
- Boulevard Hotel Amherst