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Livingstone

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Chanters Lodge: Traveler Reviews


Lukulu Crescent | off Obote Avenue, Livingstone, Zambia
Find Cheap Flights from Houston to Livingstone

Reviews you can trust

96% Recommend
4.5 of 5 stars 113 reviews
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All (113)
[ Date ] [ Rating ]
Owner response

Chanters Lodge

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0 of 5 stars
lodgeman   4 contributions
livingstone zambia
Jun 30, 2009

Thanks for this stunning review! We are so happy your enjoyed your stay and hope you'll come back!

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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This was the "how to get it right" guide to customer service!

Chanters Lodge

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5 of 5 stars
NickTEngland   1 contribution
England
Jun 29, 2009 | Trip type: Friends getaway

Richard Chanter, the owner, was excellent. He was extremely welcoming and made sure that we had everything we needed. His team were also on their toes to make sure our stay was pleasant. If i return to Livingstone, Ill be going to Chanters again.
Thanks for an enjoyable stay and for looking after us. Keep up the good work!

  • Date of stay June 2009
  • Visit was for Leisure
  • Traveled with With Friends
  • Member since November 25, 2003
  • Would you recommend this hotel to a friend? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Management response from richard chanter, owner/manager
(Management representative)
Jun 30, 2009
Thanks for this stunning review! We are so happy your enjoyed your stay and hope you'll come back!
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
the way it should be

Chanters Lodge

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5 of 5 stars
Willyby   1 contribution
Belgium
Jun 22, 2009 | Trip type: Friends getaway

Looking for a relativiely small guesthouse, not expensive, in a green area, on footwalks distance from the city center, not far from the falls, we found after visiting some hotels this Chanter Lodge. It offered what whe were looking for.
Many times I have been thinking during this travel through Zambia and Congo: angry white man, go home. So it was a relief to meet Richard Chanter, with a warm and positive attitude concerning the Zambian people and concerned about how their lives.
A good place to be !!!!!

  • My ratings for this hotel
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 4 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
  • Date of stay June 2009
  • Visit was for Leisure
  • Traveled with With Friends
  • Member since June 22, 2009
  • Would you recommend this hotel to a friend? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Management response from richard chanter, owner/manager
(Management representative)
Jun 23, 2009
What an unusual and kind review. Thanks for choosing Chanters Lodge and for your remarks. Sorry you had some other experiences on your travels.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Great place to start your trip in Zambia

Chanters Lodge

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5 of 5 stars
d2deb   19 contributions
Brussels, Belgium
May 17, 2009 | Trip type: Friends getaway

After reading all the reviews and then staying here it is difficult to find anything to say that hasn't been addressed before. Without a doubt the highlight of a trip to Chanters Lodge is the support and personal service you get from Richard. He is happy to discuss your itinerary, offering great suggestions and tips on any aspect of visiting the area.

An example of his invaluable support was on our arrival to Livingstone, our luggage decided not to accompany us. We were stuck, not only without luggage but the requirement to go back and retrieve it from the airport the following day. Richard took care of everything. He drove us to Victoria Falls in the morning so we could start our sightseeing and then he went to the airport with our paperwork and retrieved our bags. We returned later in the day to find our bags already in our room, what service. He also made numerous calls for us coordinating activities or our follow on hotels.

We found the rooms to be comfortable, clean enough and provide everything you needed. To address several other reviews that comment on tired rooms or cleaning: I had one concern while we were staying there and I brought it to Richard’s attention, he immediately took care of it. So I would suggest to others if you have a problem let him know, and I'm sure it will be dealt with directly.

We ate dinner there and thought the food was of very good quality and value. We enjoyed sitting by the pool after all our sightseeing, it was cool and quiet in the gardens.

This is a great place to start your trip, get settled, and work out any details of your trip. I would not hesitate to stay there again.

  • My ratings for this hotel
    • 5 of 5 stars Value
    • 4 of 5 stars Rooms
    • 5 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
  • Date of stay March 2009
  • Visit was for Leisure
  • Traveled with With Friends
  • Age group 50-64
  • Member since March 08, 2005
  • Would you recommend this hotel to a friend? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Management response from richard chanter, owner/manage
(Management representative)
May 27, 2009
Sorry for taking such a long time to respond to your lovely review. We appreciated your comments very much.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Personal service and good African food

Chanters Lodge

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5 of 5 stars
Quelian   9 contributions
EDI
May 8, 2009 | Trip type: Solo travel
1
person found this review helpful

Chanter's Lodge is an affordable, comfortable place to stay in Livingstone. It has a main building with a large lounge, bar and terrace, gardens and rooms both in the main building and arranged around the courtyard. It is located on a potholed road within convenient walking distance of the main street, behind high walls like most places in Livingstone.

The restaurant serves good food and I enjoyed the African dishes very much. There was also Western food available. It wasn't cheap, but it was tasty and filling, and the setting of tables on the terrace looking over the garden was pleasant.

The rooms were clean, spacious and adequate - there was aircon and a fridge, and a comfortable bed.

The main distinctive feature was the personal service offered by Richard Chanter and his staff. I made an unusual request that I thought would make my forthcoming camping trip more pleasant (I won't say what or everyone will ask) and expected to pay for it. There was no charge made.

I was unable to pay by credit card as Visa's facility was down at the time. (Do make sure you take Visa rather than Mastercard to Zambia as Mastercard will not work in ATMs.) However, I was able to pay using a variety of different currencies that I had in my wallet at the time.

  • My ratings for this hotel
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
  • Date of stay September 2008
  • Visit was for Leisure
  • Traveled with Solo Traveler
  • Age group 35-49
  • Member since October 22, 2008
  • Would you recommend this hotel to a friend? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Management response from richard chanter, owner/manager
(Management representative)
May 9, 2009
I'm sorry you were unable to pay by credit card, this was a rare event, and I believe it's fair to say that usually we have no problem in this regard. We do accept both Visa and Mastercard but your advice is sound, the ATM's in Livingstone seem to dislike Mastercard.
It was a pleasure to give you a spare pillow for your camping trip - I don't think everyone would want one, so we have no problem revealing your unusual request. This part of your review made us laugh!
At current exchange rates an average starter, main course and dessert in our restaurant would amount to about US$14.90 - whilst not 'cheap' we don't feel this is expensive by international standards. That price also includes salads, vegetables, extra sauces, bread roll and butter as well as VAT (16.5%) and Service Charge (10%)! Cheaper options are available on our menu.
Thanks a lot for your kind, specific, amusing and constructive review.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Chanters Lodge Address

Lukulu Crescent | off Obote Avenue, Livingstone, Zambia